Village Volkswagen of Chattanooga - Service Center

Very poor customer service Had an appointment for Friday morning to have car checked. Car was not seen by Servicing until Tuesday night. Only explanation was they were busy. Had an appointment for Friday morning to have car checked. Car was not seen by Servicing until Tuesday night. Only explanation was they were busy. More

What Happens When Things Go Wrong! We highly recommend Village Volkswagen! If you want to know how good a dealership really is, see what happens when you have a problem and how they We highly recommend Village Volkswagen! If you want to know how good a dealership really is, see what happens when you have a problem and how they deal with it. We encountered a service problem issue. Village Volkswagen not only rectified the problem, but Brandon Perry, the Service Manager, personally got involved and went out of his way to make sure that every concern we had was addressed. Village Volkswagen is a rare find in today’s world! David and Judy Duke Talking Rock, GA More

Awesome group of people in every department 👍👌☝️ What a great group of people working for Village Volkswagen of Chattanooga!!! I was a Honda fan for years, with The brand trying to sell more and keep What a great group of people working for Village Volkswagen of Chattanooga!!! I was a Honda fan for years, with The brand trying to sell more and keep cost down the products are not what they use to be. I am ecstatic about the Volkswagen products. I will be at Village Volkswagon from now on!!! More

You can trust Crockett We have known Crockett for many years and I can unequivocally say you can trust whatever he recommends service-wise will be in your best interest. He We have known Crockett for many years and I can unequivocally say you can trust whatever he recommends service-wise will be in your best interest. He is honest to a fault, and should we require service from his dealership, we would have no hesitation to trust our vehicle to him. More

Amazing Crockett did an awesome job of getting my car in for service on short notice. The shop was very busy but he was able to squeeze me in and get my issue Crockett did an awesome job of getting my car in for service on short notice. The shop was very busy but he was able to squeeze me in and get my issue taken care of much faster than any other service department I've taken it to. Will definitely be coming back! More

Excellent customer service Crockett was extremely helpful. He answered all of my questions. He took time to explain everything. I would highly recommend his expertise to anyone Crockett was extremely helpful. He answered all of my questions. He took time to explain everything. I would highly recommend his expertise to anyone who has a service related issue. More

Great help!! Crockett is an awesome service advisor! I had to stop in for service while traveling and he really helped me out when I told him I had a limited amoun Crockett is an awesome service advisor! I had to stop in for service while traveling and he really helped me out when I told him I had a limited amount of time. If you want someone who goes above and beyond, look no further! More

Very Professional Crockett was quick and efficient and took care of our needs. We particularly enjoyed the waiting area and would definitely recommend this service cent Crockett was quick and efficient and took care of our needs. We particularly enjoyed the waiting area and would definitely recommend this service center to any volkswagen owner. We will be back for sure More

What awesome assistance I received when I needed it Very happy with the quality of customer service I received from Crockett. He was always professional and extremely helpful when I had questions about Very happy with the quality of customer service I received from Crockett. He was always professional and extremely helpful when I had questions about the maintenance my car needed. Crockett is the best! More

Very helpful! I can honestly say I’ve never had a better experience bringing my car to a dealership for service. My service advisor, Crockett, was extremely helpful I can honestly say I’ve never had a better experience bringing my car to a dealership for service. My service advisor, Crockett, was extremely helpful when I asked for assistance picking out the best tires to put on my car, and thoroughly explained what was causing a different issue I was having. Overall, he was very pleasant to work with! Ask for Crockett when you need to bring your car in! More