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Village Volkswagen of Chattanooga - Service Center

Chattanooga, TN

4.0
115 Reviews

115 Reviews of Village Volkswagen of Chattanooga - Service Center

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August 16, 2018

Very poor customer service Had an appointment for Friday morning to have car checked. Car was not seen by Servicing until Tuesday night. Only explanation was they were busy. More

by Boe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Max Cockrell
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2018

What Happens When Things Go Wrong! We highly recommend Village Volkswagen! If you want to know how good a dealership really is, see what happens when you have a problem and how they More

by David
Recommend Dealer
Yes
Employees Worked With
Brandon Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Schollenberger, Jacob Widener, Crockett Griffin
May 25, 2018

Awesome group of people in every department 👍👌☝️ What a great group of people working for Village Volkswagen of Chattanooga!!! I was a Honda fan for years, with The brand trying to sell more and keep More

by cookrm007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Newell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charolene Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Dillard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Anderson
May 12, 2018

You can trust Crockett We have known Crockett for many years and I can unequivocally say you can trust whatever he recommends service-wise will be in your best interest. He More

by B Pannell
Recommend Dealer
Yes
Employees Worked With
Crockett Griffin
April 30, 2018

Amazing Crockett did an awesome job of getting my car in for service on short notice. The shop was very busy but he was able to squeeze me in and get my issue More

by Jpierce35353
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crockett Griffin
April 30, 2018

Excellent customer service Crockett was extremely helpful. He answered all of my questions. He took time to explain everything. I would highly recommend his expertise to anyone More

by Bhollis622
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crockett Griffin
April 30, 2018

Great help!! Crockett is an awesome service advisor! I had to stop in for service while traveling and he really helped me out when I told him I had a limited amoun More

by RJDeHaven
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crockett Griffin
April 30, 2018

Very Professional Crockett was quick and efficient and took care of our needs. We particularly enjoyed the waiting area and would definitely recommend this service cent More

by Randy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crockett Griffin
April 30, 2018

What awesome assistance I received when I needed it Very happy with the quality of customer service I received from Crockett. He was always professional and extremely helpful when I had questions about More

by Tipton, C.J.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crockett Griffin
April 30, 2018

Very helpful! I can honestly say I’ve never had a better experience bringing my car to a dealership for service. My service advisor, Crockett, was extremely helpful More

by Jacqualene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crockett Griffin
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