Volkswagen of Downtown Chicago

I’ve never had a better experience than the one I had with Josie (Jocelyn). She was extremely helpful and kind. She really cares about the people she is trying to help. If you’re trading in your car or s with Josie (Jocelyn). She was extremely helpful and kind. She really cares about the people she is trying to help. If you’re trading in your car or selling it, she needs to be your first stop! More

I cannot say enough about how positive the last 16 years of sales and service experience I have had at the Clark street location service sales and management are 100 percent committed to customer satisfacti of sales and service experience I have had at the Clark street location service sales and management are 100 percent committed to customer satisfaction. The last three cars I have purchased from Angie Berg she is now more than just a sales person to me. Mike in service always goes the extra mile to ensure all my concerns are taken care of. I will be a Volkswagen customer for life because of my experiences. More

Johnathan was amazing in helping my with my purchase of my 2023 atlas cross sport. Very hands on, he explained everything to me and was very detailed about the vw car net setup( how to setting the car up a my 2023 atlas cross sport. Very hands on, he explained everything to me and was very detailed about the vw car net setup( how to setting the car up and etc). Johnathan was also great with my 2 year old. Johnathan is always available day or night whenever I have a question about anything on my car. John helped my out with my vehicle service, cleaning and whatever issues I had at the time. Julian is just amazing he made sure I was happy with the vehicle purchase and he even called to help out with any questions or issues I might have had. He’s just and overall genuine person. Angie was the sweetest and great with my son. She went to find him toys to play with during our visit. Volkswagen of downtown Chicago is an amazing place and I’m glad i decided to purchase a vehicle here. Also glad to be part of the vw family.. More

Service work was excellent as usually. Had to come back for a vibration issue but Adam Khamsot made it convenient for me and had the issue resolved. Had to come back for a vibration issue but Adam Khamsot made it convenient for me and had the issue resolved. More

The team was ready for us at the appointed time and had the car ready when promised. They even were able to wash our car despite the car wash being unavailable due to construction. the car ready when promised. They even were able to wash our car despite the car wash being unavailable due to construction. More

My service advisor, Mike, was extremely knowledgeable, responsible and was able to efficiently diagnose my car’s problems. responsible and was able to efficiently diagnose my car’s problems. More

Herberto Delgado is a great representative of ur dealership and I would highly recommend him dealership and I would highly recommend him More

VW Of Downtown Chicago gave me a great deal on my trade-in which I had purchased from them previously trade-in which I had purchased from them previously More

Great dealership! Very friendly staff. They showed me all sorts of cars to make sure I found the one I wanted. Best car buying experience ever! Very friendly staff. They showed me all sorts of cars to make sure I found the one I wanted. Best car buying experience ever! More

Everything was great…Not a fan of the manager Juilian he was aggressively tapping on my whip could’ve dented, trying to prove the car was plastic..Besides that Luis gave us a cool car shopping experience. � was aggressively tapping on my whip could’ve dented, trying to prove the car was plastic..Besides that Luis gave us a cool car shopping experience. 👍 More