Volkswagen of Downtown Chicago
Chicago, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 AM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Shout out to Manny, Julian and Able for working a deal out for me. I felt no pressure from Manny and with his help and others around I left happy. I would recommend them if you are in the search for a new out for me. I felt no pressure from Manny and with his help and others around I left happy. I would recommend them if you are in the search for a new or used car. I was able to walk away confident and happy with my purchase. More
I only made this to thank Manny for all his help. I am not one to make reviews but I felt very much valued by Manny and his team so made it easy to for me to walk in and drive away with the car I had I am not one to make reviews but I felt very much valued by Manny and his team so made it easy to for me to walk in and drive away with the car I had in mind. Its not everyday you buy a car but I was happy and would suggest for anyone looking to stop in. Thank you again. More
Angie in sales was awesome . She went above and beyond to make sure that I was absolutely comfortable with my purchase. Donnie and Angel in finance were very professional as w She went above and beyond to make sure that I was absolutely comfortable with my purchase. Donnie and Angel in finance were very professional as well . They even have done follow up call to see how I was enjoying my 2019 Volkswagen Atlas!!!!!!! If your look to finance or make a cash purchase please don't hesitate to stop by the Downtown Volkswagen dealership you will not be disappointed!!!!!! More
Great service and great experience. They were able to get me the car I wanted, even if it meant swapping with another dealership. They were able to get me the car I wanted, even if it meant swapping with another dealership. More
Had a great time working with Manuel in our new Tiguan. From the beginning he made the buying process easy by getting a value for our trade, gathering up the necessary info to get us in and out in a reason From the beginning he made the buying process easy by getting a value for our trade, gathering up the necessary info to get us in and out in a reasonable time. I’ve spent more time and fought for the car in past buying experiences that with Manuel it just felt non pressured and easy going. While I’ll miss our Jetta it’s great to have found the Tiguan we were after and working with Manuel made the experience much better. Sales manager Julian assisted and offered his help when needed. 5/5 More
Chris and Julian helped me, a first time car buyer, with my 2023 Taos purchase. They were very patient with me and even negotiated the lowest possible price that they could for me. Not to mention, they even my 2023 Taos purchase. They were very patient with me and even negotiated the lowest possible price that they could for me. Not to mention, they even offered me to dollar for my trade-in. I would definitely recommend them and VW Downtown Chicago to anyone in the market for a car. More
Mohammed was great! He was so nice and informative and was not pushy at all! Between him and Matt, the whole experience was very relaxed and we will be purchasing from t He was so nice and informative and was not pushy at all! Between him and Matt, the whole experience was very relaxed and we will be purchasing from them again for our future vehicles! More
He was wonderful he helped me get a understanding of my first payments and was very professional and patient with me. first payments and was very professional and patient with me. More
Very pleasant car buying experience. Mohammed and Matt did an amazing job making the process simple and convenient. Mohmmed went above and beyond to assist me with making this purchase a Mohammed and Matt did an amazing job making the process simple and convenient. Mohmmed went above and beyond to assist me with making this purchase and I am truly thankful for all of his efforts. More
Chris helped us get into a new lease and traded in our old lease. My husband and I are generally apprehensive when approaching car dealerships and Chris made us feel really comfortable. If it weren’t for old lease. My husband and I are generally apprehensive when approaching car dealerships and Chris made us feel really comfortable. If it weren’t for him, we likely would have just stayed in our old lease. Julian also matched our budget which was deeply appreciated considering our current work situation. More