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Volkswagen of Downtown Chicago

Chicago, IL

4.6
2,380 Reviews
We are proud to be serving Chicago and its surrounding communities with our excellent services. Whether you are looking to purchase your first or fifth Volkswagen from us we promise a great experience every time. We are here to help make the buying process simple and fast. Your time is important and we want you to have a quick and easy buying experience so you can get back to spending time with your family and friends. Volkswagen of Downtown Chicago also has a top of the line Service Center. The Service Center is here for all of your maintenance needs and will get you back on the road in no time. A complimentary Uber will be provided. "Das Auto"
Contact Dealership

1111 N Clark St

Chicago, IL

60610

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Showing 2,380 reviews

July 28, 2023

Shout out to Manny, Julian and Able for working a deal out for me. I felt no pressure from Manny and with his help and others around I left happy. I would recommend them if you are in the search for a new More

by lestersmith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abel Barraza
Jul 31, 2023 -

Volkswagen of Downtown Chicago responded

Thank you so much for your excellent review! We are so glad that Manny, Julian and Abel had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

July 28, 2023

I only made this to thank Manny for all his help. I am not one to make reviews but I felt very much valued by Manny and his team so made it easy to for me to walk in and drive away with the car I had More

by petechicago
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Michael Zafiriou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Kutyna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abel Barraza
Jul 31, 2023 -

Volkswagen of Downtown Chicago responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Manny, and we look forward to working with you again.

July 27, 2023

Angie in sales was awesome . She went above and beyond to make sure that I was absolutely comfortable with my purchase. Donnie and Angel in finance were very professional as w More

by reesecuptc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angie Berg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Zafiriou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donnie Avramov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Perry
Jul 28, 2023 -

Volkswagen of Downtown Chicago responded

Here at Volkswagen of Downtown Chicago, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

July 26, 2023

Great service and great experience. They were able to get me the car I wanted, even if it meant swapping with another dealership. More

by bobsinha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrell Barry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Volkswagen of Downtown Chicago responded

Thank you, Bob! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volkswagen of Downtown Chicago.

July 25, 2023

Had a great time working with Manuel in our new Tiguan. From the beginning he made the buying process easy by getting a value for our trade, gathering up the necessary info to get us in and out in a reason More

by Astanford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

Volkswagen of Downtown Chicago responded

It's great to hear that Manuel and Julian were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Downtown Chicago!

July 23, 2023

Chris and Julian helped me, a first time car buyer, with my 2023 Taos purchase. They were very patient with me and even negotiated the lowest possible price that they could for me. Not to mention, they even More

by Maddie Arnold
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Volkswagen of Downtown Chicago responded

We are very happy to hear that Chris and Julian provided you with such a positive experience! We sincerely value your business, Maddie, and look forward to your next visit.

July 23, 2023

Mohammed was great! He was so nice and informative and was not pushy at all! Between him and Matt, the whole experience was very relaxed and we will be purchasing from t More

by hdanuk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Kutyna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohammed Habibi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Volkswagen of Downtown Chicago responded

Thank you for your business and this review. We're happy to hear Mohammed and Matt were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 23, 2023

He was wonderful he helped me get a understanding of my first payments and was very professional and patient with me. More

by miltongene78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Kutyna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Volkswagen of Downtown Chicago responded

Thank you for choosing Volkswagen of Downtown Chicago. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 21, 2023

Very pleasant car buying experience. Mohammed and Matt did an amazing job making the process simple and convenient. Mohmmed went above and beyond to assist me with making this purchase a More

by s.cropper002
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donnie Avramov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Kutyna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohammed Habibi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2023 -

Volkswagen of Downtown Chicago responded

Congratulations on your new vehicle! We are so glad that Matt and Mohammed had the opportunity to work with you, and that they could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

July 20, 2023

Chris helped us get into a new lease and traded in our old lease. My husband and I are generally apprehensive when approaching car dealerships and Chris made us feel really comfortable. If it weren’t for More

by sara.perez126
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kamille Moreno
Jul 22, 2023 -

Volkswagen of Downtown Chicago responded

Sara, it's fantastic to hear that Chris and Julian provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Volkswagen of Downtown Chicago!

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