Volkswagen of Downtown Chicago

Fernando and the team at Volkswagen of downtown Chicago really went above and beyond walking me step by step through my first new car purchase. I had been to a few other dealerships in the area and my expe really went above and beyond walking me step by step through my first new car purchase. I had been to a few other dealerships in the area and my experience was bad. Fernando wasn’t pushy at all and was extremely helpful and kind. We were in and out in a few hours and I couldn’t be more happy with the whole experience. I will be recommending to all my family and friends to go see Fernando and the amazing team at Volkswagen. More

Terrell was knowledgeable, professional, and patient throughout our deal. He needs his office brought closer to the front — he’s way in the back of the building. Setting appointments online could be throughout our deal. He needs his office brought closer to the front — he’s way in the back of the building. Setting appointments online could be done a bit better. More

I had the best experience with Volkswagen DTW. I’m 100% satisfied with my purchase. Terrell made the process very easy and he was very knowledgeable about the vehicle and all of the specs I’m 100% satisfied with my purchase. Terrell made the process very easy and he was very knowledgeable about the vehicle and all of the specs More

Mohammed and Julian did a marvelous customer service I will recommend family and friends Mohammed is very patient will recommend family and friends Mohammed is very patient More

Danny was knowledgeable and gave us space we needed to make the right decision on our car. He was responsive and provided customer service which led to us buying a car from your dealership rather than els make the right decision on our car. He was responsive and provided customer service which led to us buying a car from your dealership rather than elsewhere. More

Chris and Abe helped me get in my 2013 Tiguan in a matter of a few hours,great service and awesome talks about family,wont hesitate buying again.I appreciate you and your team. of a few hours,great service and awesome talks about family,wont hesitate buying again.I appreciate you and your team. More

Terrell rescued me from signing on a deal I “couldn’t refuse,” and I could not be happier. Lot of time spent between two dealerships but ultimately landed my new set of wheels for the right price. refuse,” and I could not be happier. Lot of time spent between two dealerships but ultimately landed my new set of wheels for the right price. More

VW Downtown Chicago service is exceptional! Really provides that personal touch!! In and out quickly and done right. Service Manager Mike Lichter runs a well oiled machine. Really provides that personal touch!! In and out quickly and done right. Service Manager Mike Lichter runs a well oiled machine. More

I came in without a specific agenda looking to end my current lease early and lease a new, bigger vehicle for our growing family. Angela was extremely helpful and worked with me to find the right fit. Sh current lease early and lease a new, bigger vehicle for our growing family. Angela was extremely helpful and worked with me to find the right fit. She engaged Julian to get us across the finish line, and both of them were very courteous, professional, and welcoming. I had my 4-month old with me the entire time, and they were gracious about my limitations - we hammered out the final figures while I was giving my son a bottle. This is Car #2 from VW of Downtown Chicago and I can’t see us going elsewhere the next time we need a new car. Thanks guys! More

Daniel is a an awesome Person. I'd recommend Daniel to anyone interested in purchasing a vehicle I'd recommend Daniel to anyone interested in purchasing a vehicle More