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Volkswagen of Duluth

Hermantown, MN

4.7
592 Reviews
Everything we do at Volkswagen of Duluth is done with pride. We want to be your go-to Volkswagen dealer in MN, and we'll go to great lengths to ensure your satisfaction. We have a staff of auto financing professionals who can assist you in obtaining the finest Volkswagen lease or car loan, as well as an outstanding vehicle service and auto repair center to meet all of your automotive needs. Our commitment to you does not end with the purchase. If you have any questions, please contact us at any time, Volkswagen of Duluth’s complete team is here to assist you! We are proud to provide Volkswagen sales and auto repair to Hermantown, MN but also the surrounding cities of Duluth, Cloquet, Proctor, Munger, Arnold, and many more! If you want to buy a car from a dealership that cares about its customers, stop by Volkswagen of Duluth and see for yourself!
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4735 Loberg Ave

Hermantown, MN

55811

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Showing 592 reviews

February 23, 2024

VW of Duluth is by far one of the most inviting, friendly, and efficient dealerships I have had the pleasure of working with. Every member of their staff was extremely knowledgeable and kind. They h More

by mercygcraig
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serina Sprecco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anjay Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Ward
Feb 24, 2024 -

Volkswagen of Duluth responded

It's heartwarming to hear such glowing remarks about your experience with VW of Duluth. Your description paints a picture of an exceptional dealership that not only prioritizes customer service but also excels in creating an inviting and friendly atmosphere. The emphasis on efficiency, alongside the knowledgeability and kindness of every staff member, truly sets VW of Duluth apart. Navigating through the car buying process can often be daunting, so it's fantastic to know that the team made your experience smooth and stress-free. This level of service is what we strive for with every customer interaction. Thank you for sharing your positive experience. It's feedback like yours that inspires and motivates us to continue delivering exceptional service. We're delighted you chose VW of Duluth for your car buying needs and look forward to assisting you in any way we can in the future.

February 22, 2024

I am 100% satisfied with the staff and service at Volkswagen of Duluth. Connie Dinan More

by cbdinan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hakala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fronckiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Blaylock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lexi Korhonen
Feb 24, 2024 -

Volkswagen of Duluth responded

It's truly gratifying to hear about your complete satisfaction with both the staff and service at Volkswagen of Duluth. Achieving 100% customer satisfaction is always our goal, and knowing we've met this standard for you. We take immense pride in our staff's dedication to providing outstanding service and ensuring that every customer's needs are met with professionalism and care. Thank you, Connie, for taking the time to share your positive feedback. Your satisfaction is a testament to the hard work and commitment of our team. We look forward to continuing to serve you with the same high level of quality and dedication in the future. Thank you for choosing Volkswagen of Duluth!

February 22, 2024

Always impressed with my experience at VW Duluth! Fast, friendly service every time. I will continue to visit them for my VW service needs. More

by jazz1674
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Blaylock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2024 -

Volkswagen of Duluth responded

It's truly rewarding to hear such positive feedback about your experiences at VW Duluth. Knowing that you've been consistently impressed with the fast, friendly service we provide fills us with immense pride. Our team is dedicated to ensuring that every visit is as efficient and pleasant as possible, and it's heartening to know we've succeeded in making a lasting impression on you. Your commitment to continue choosing us for your VW service needs is the highest compliment we could receive. We're looking forward to serving you again and continuing to meet your expectations with every visit. Thank you for your loyalty and for taking the time to share your experiences. See you soon at VW Duluth!

February 21, 2024

Friendly folks. Good service! Problems with the car were explained to us. Repairs were done correctly promptly. More

by DONAJONF
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2024 -

Volkswagen of Duluth responded

Thank you for your kind words and for taking the time to share your experience with us! We're thrilled to hear that you found our team friendly and our service up to the mark. At VW of Duluth, we always strive to maintain transparency with our customers and ensure that all vehicle problems are explained clearly and comprehensively. We understand how important it is for repairs to be done correctly and promptly, and we're glad to have met your expectations in this regard. Your satisfaction is our top priority, and feedback like yours motivates our team to continue delivering high-quality service. We look forward to serving you again in the future. Thank you for choosing VW of Duluth!

February 21, 2024

We have not experienced any problems with VW Duluth. Everyone we have spoken with has been professional and helpful. More

by fsdjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2024 -

Volkswagen of Duluth responded

It's wonderful to hear that your experiences with VW of Duluth have been entirely positive. The professionalism and helpfulness you've encountered from everyone you've spoken with reflect our commitment to excellence in customer service. At VW of Duluth, we take great pride in our team's dedication to assisting our customers in every way possible, ensuring a seamless and satisfying experience. Your feedback is greatly appreciated, and it serves as a testament to the hard work and dedication of our staff. Thank you for sharing your experiences, and we look forward to continuing to provide you with the highest level of service in the future.

February 20, 2024

They were very willing to work with me and gave me what I asked for, for my trade. More

by FOURMS4
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tyler Morphew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance dept
Feb 21, 2024 -

Volkswagen of Duluth responded

Thank you so much for your kind words and for taking the time to share your experience with us. At Volkswagen of Duluth, we're committed to providing a clean, welcoming environment and to offering the highest level of service to all our customers. We're delighted to hear that you found our staff knowledgeable and friendly, and that we were able to meet your expectations regarding your trade-in. Your satisfaction is our top priority, and we're thrilled we could make your car buying experience a positive one. We appreciate your recommendation and look forward to serving you and any friends or family you refer to us in the future. Thank you for choosing Volkswagen of Duluth!

February 20, 2024

The dealership was clean and welcoming. All of the staff were knowledgeable, and very friendly. I would definitely recommend Volkswagen of Duluth to anyone looking for a car. More

by Mshoeffling
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serina Sprecco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anjay Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Volkswagen of Duluth responded

I'm glad to hear about your positive experience at Volkswagen of Duluth! It sounds like their dealership made a great impression on you with its cleanliness and welcoming atmosphere. It's also wonderful to know that the staff there were not only knowledgeable but also very friendly, which can make all the difference when you're looking for a new car. Your recommendation is valuable for others considering their options for a car dealership. Thank you for sharing your thoughts!

February 19, 2024

It is a great dealership. I have always been 100% satisfied.Constance Dinan Duluth, Minnesota. More

by cbdinan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hakala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fronckiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Blaylock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lexi Korhonen
Feb 20, 2024 -

Volkswagen of Duluth responded

We're incredibly grateful for your kind words and continued loyalty to VW of Duluth. It means the world to us to hear that you've always been 100% satisfied with our dealership. Our team works hard to ensure every visit is a positive one, and feedback like yours reaffirms the commitment we have to our customers. Thank you for choosing us and for taking the time to share your experience. We look forward to continuing to serve you with the same level of excellence you've come to expect. If there's anything specific you need or any way we can make your future experiences even better, please let us know. Here's to many more miles of happiness with your vehicle!

February 17, 2024

Fast, easy, and patient. Great process. Was able to find a suitable used vehicle from many choices on the lot. More

by Erik
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Mosher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2024 -

Volkswagen of Duluth responded

Thank you so much for sharing your positive experience at VW of Duluth! We're thrilled to hear that you found our process fast, easy, and patient, and that our wide selection of used vehicles helped you find the perfect match for your needs. Our team strives to provide a diverse range of options and a hassle-free experience for every customer, and it's wonderful to know we've succeeded with you. If there's anything more we can do to assist you or enhance your experience, please don't hesitate to reach out. Enjoy your new vehicle, and we look forward to serving you again in the future!

February 16, 2024

The service department has been very helpful and honest about my vehicle. They explained the issue clearly and have been great. Daniel was very professional and honest about the timeframe to get the part More

by jesler008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

Volkswagen of Duluth responded

Thank you so much for taking the time to share your experience with our service department at Volkswagen of Duluth. We are thrilled to hear that you found our team, especially Daniel, to be helpful and honest throughout the process. Our goal is always to provide clear, communicative, and professional service to all our customers, and it's rewarding to know we've achieved this with you. Understanding the importance of transparency, especially regarding timeframes for parts and service, is a key aspect of our commitment to customer satisfaction. We're glad Daniel was able to keep you well-informed and set realistic expectations. Should you need any more assistance or have any more questions, please don't hesitate to reach out. We look forward to serving you again in the future! Warm regards,

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