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Volkswagen of Duluth

Hermantown, MN

4.8
739 Reviews
Everything we do at Volkswagen of Duluth is done with pride. We want to be your go-to Volkswagen dealer in MN, and we'll go to great lengths to ensure your satisfaction. We have a staff of auto financing professionals who can assist you in obtaining the finest Volkswagen lease or car loan, as well as an outstanding vehicle service and auto repair center to meet all of your automotive needs. Our commitment to you does not end with the purchase. If you have any questions, please contact us at any time, Volkswagen of Duluth’s complete team is here to assist you! We are proud to provide Volkswagen sales and auto repair to Hermantown, MN but also the surrounding cities of Duluth, Cloquet, Proctor, Munger, Arnold, and many more! If you want to buy a car from a dealership that cares about its customers, stop by Volkswagen of Duluth and see for yourself!
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4735 Loberg Ave

Hermantown, MN

55811

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Showing 739 reviews

February 13, 2025

Do not spend any money here. Worst place ever. Wasted time, money, and now filing a lawsuit against them! More

by aj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Johnston
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Morphew
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Kukowski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Lumsden
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Austin
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Dorman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Markus Reinke-Mullenix
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Wall, Darnell Goggleye
Feb 13, 2025 -

Volkswagen of Duluth responded

We’re sorry to hear about your experience and we take feedback like this very seriously and would like the opportunity to understand and address your concerns. Please reach out to our Customer Relationship Manager or General Manager at 218.722.6989 so we can discuss this further and work toward a resolution. Your satisfaction is important to us, and we hope to hear from you soon.

February 12, 2025

Great customer service and loved working with them! Would definitely recommend Volkswagen of Duluth to everyone! More

by barigobert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Isola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Morphew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Kukowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Dorman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darnell Goggleye
Feb 12, 2025 -

Volkswagen of Duluth responded

Thank you for your kind words! We're so happy to hear that you had a great experience with our team. Your recommendation means the world to us! We look forward to serving you again in the future.

February 11, 2025

Excellent dealership. Markus was great to work with, went just to look at the different options for vehicles he was able to answer all questions. Markus did a great job of More

by Tonkkatikka
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Markus Reinke-Mullenix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Volkswagen of Duluth responded

Thank you for your great review! We're so glad to hear that Markus provided an excellent experience, answering all your questions and following up after your purchase. We appreciate your support and hope you enjoy your new vehicle! Let us know if we can assist you in the future.

February 09, 2025

Great attentiveness during a very stressful event for me. Quick repair. Great communication. Well done. More

by spc-biz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Volkswagen of Duluth responded

Thank you for your kind words! We're glad we could provide attentive service and clear communication during a stressful time. It's great to hear the repair was handled quickly. We're always here to help whenever you need us!

February 07, 2025

Good service and great staff! Daniel Huffman took the time to explain everything to us. Since our issue was going to take some time to resolve, we were shuttled to the restauran More

by DONAJONF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Volkswagen of Duluth responded

Thank you for the fantastic review! We're so glad Daniel took the time to thoroughly explain everything and that our shuttle service made things convenient for you. It’s wonderful to hear Trevor did a great job with the car wash too. We’ll be sure to share your appreciation with the entire team, including our talented mechanics. We look forward to serving you again in the future!

January 28, 2025

Excellent service at Volkswagen of Duluth! Friendly staff, timely repairs, and always keeping my vehicle up to service at a great price. More

by jstuttgen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Mariucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Oetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Volkswagen of Duluth responded

Thank you for the fantastic review! We're so glad to hear you appreciate our friendly staff, timely repairs, and great service value. Keeping your vehicle in top shape is always our priority. We look forward to seeing you again!

January 24, 2025

Very satisfied with the service work I had done, staff was very helpful. Would rate this dealership exceptional More

by dale.robinson444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Mariucci
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Volkswagen of Duluth responded

Thank you for the fantastic feedback! We’re so glad to hear you were very satisfied with the service and found our staff helpful. It means a lot to us that you’d rate our dealership as exceptional. We look forward to assisting you again in the future!

January 24, 2025

Very nice to work with Markus he was able to answer many of questions we had. He had great follow up. More

by Tonkkatikka
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Markus Reinke-Mullenix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Volkswagen of Duluth responded

Thank you for your review! We’re so glad to hear that Markus was helpful, answered all your questions, and provided great follow-up. We’ll be sure to pass along your kind words to him. If there’s anything else we can assist you with, don’t hesitate to reach out. Enjoy your new vehicle!

January 24, 2025

Everyone is always kind & courteous. Tanner was very patient with me being I had a WiFi problem & I’m not “tech savvy” More

by tammywalkama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Mariucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Volkswagen of Duluth responded

Thank you for your kind words! We’re so glad to hear that Tanner was patient and able to assist you with your WiFi issue. Our team is always here to help, no matter the situation. We appreciate your feedback and look forward to serving you again in the future!

January 18, 2025

The team listened to what I needed, worked within my budget, and I walked out with a new car in less than 3 hours. More

by theresa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keenan McGovern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Volkswagen of Duluth responded

Thank you for sharing your experience! We’re so glad our team could listen to your needs, work within your budget, and make the process quick and seamless. Congratulations on your new car! We hope you enjoy it, and we’re here for you whenever you need us.