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Volkswagen of Salem
Salem, OR
922 Reviews
Volkswagen of Salem isn't only a place for those in the market for a new Volkswagen car. We're also the go-to spot for those already behind the wheel. Customers find our car service and maintenance center, also located in Salem, Oregon, both convenient and competent.
It doesn't stop there-- Volkswagen of Salem also host an array of services to personalize or enhance your Volkswagen driving experience. Just ask our onsite auto parts and accessories department what we mean.
Still not clear about why so many trust Volkswagen of Salem for all of their Volkswagen needs? Visit our dealership at 3335 Del Webb Ave NE Salem, Oregon and find out for yourself!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 922 reviews
July 02, 2024
This is the third time I have brought my vehicle in for service. The first two they never did, even though I left my vehicle for over 24 hours. This last time they did an oil change and “inspected” the veh service. The first two they never did, even though I left my vehicle for over 24 hours. This last time they did an oil change and “inspected” the vehicle which consisted of checking the mileage to see what needed done. My vehicle came back with a horrible rattle and nothing actually checked except the oil was changed. After not serving my car for 1.5 hours after my appointment time I am very disappointed with this dealership and wish I had not purchased their service packet. More
by WNG4
Verified Customer
June 30, 2024
First time visit. Service was excellent. Friendly and professional. I was there for a 10,000 mile service check and everything went very smoothly and in a very timely Service was excellent. Friendly and professional. I was there for a 10,000 mile service check and everything went very smoothly and in a very timely way. It felt very coordinated and efficient. More
by ERIC.KLEISS
June 28, 2024
Greg and Dave are awesome and always take care of my lil. work car.. I'm a blue collar loyal customer and always get the best service.. even when Greg lil.grumpy..he always takes of me..I drive over hour ever work car.. I'm a blue collar loyal customer and always get the best service.. even when Greg lil.grumpy..he always takes of me..I drive over hour every oil change..I know they can't make every customer happy..but the service is good and worth the drive More
by LEONARDDUQUE
Employees Worked With
Other Employees :
Dave and Greg is service are good people to work with
June 28, 2024
Every person that I had contact with was very helpful, even after I had purchased my car even after I had purchased my car More
by basaltrc3
Employees Worked With
Other Employees :
I do not have last names. Justin, Tyler, Igor and I believe it was Gabriel, recently from perhaps Medford?
June 26, 2024
My brakes needed to be replaced. The service team examined my brakes, quoted a price and scheduled an installation date. I was charged exactly what was quoted to me. The work was ter The service team examined my brakes, quoted a price and scheduled an installation date. I was charged exactly what was quoted to me. The work was terrific, and they even washed my car before they returned it to me! What’s not to like? I’ll be back. More
by ALLAN.ROUGH
Employees Worked With
Devin Hand, Service Consultant
June 26, 2024
EXTREMELY helpful in a time crunch…fit in an oil change in the same day during a cross-country road trip. in the same day during a cross-country road trip. More
by KELLETT_MATT
Employees Worked With
June 24, 2024
Staff was very professional and sales team was no pressure. Sales team knew alot about Tesla series. Any questions I had on them and they knew the answer. pressure. Sales team knew alot about Tesla series. Any questions I had on them and they knew the answer. More
by JFRESANCHEZ
Employees Worked With
June 22, 2024
I have always been treated with respect and kindness by the people working in the Salem VW especially by Craig the Service Manager and Steve the Mechanic you’re team is the reason why we have bought 3 new the people working in the Salem VW especially by Craig the Service Manager and Steve the Mechanic you’re team is the reason why we have bought 3 new VW and are family members have bought new VW also from you, thank you for the great service and the team. Sincerely Daniel & Vassa Lopes More
by VASSAJOY
June 21, 2024
Have always been pleased with the customer service at Volkswagen of salem. They are kind, considerate, and helpful. Volkswagen of salem. They are kind, considerate, and helpful. More
by KAGARNER07
June 21, 2024
On time, respectful staff. Full itemized detail the work that was performed and what should be done in the near future. Full itemized detail the work that was performed and what should be done in the near future. More
by BLUEVERT89
