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Volkswagen of South Charlotte

Charlotte, NC

4.9
2,035 Reviews
Thank you for visiting our website. My name is Mark Cohen. I am the General Manager/Owner here at the all new Volkswagen of South Charlotte. It is our ultimate goal here to provide you with all the information you request in an up front straight forward manner. My complete desire is to make sure that each and every customer is treated with the professionalism and courtesy that they come to expect from all of my staff. If there is anything that I can do for you personally please do not hesitate to give me a call or visit me at the store. If you are not happy with your experience please let me know, so I can try to help. Thanks Mark Cohen GM
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9900 South Blvd

Charlotte, NC

28273

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Showing 2,035 reviews

November 11, 2022

Gene Patel was an excellent Sales Person! He made the buying process so easy and so accommodating! We came in thinking we were just looking and ended up buying a car that checked everything More

by Carol
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gene Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

Volkswagen of South Charlotte responded

Hi Carol, we are pleased to hear of your experience with us here at Volkswagen of South Charlotte. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

November 07, 2022

Dont go to the Talkers, go to the doers. Gene is the man. If you have a busy schedule, this is the guy to talk to and this is the dealership to go with. I buy multiple cars a year and will b More

by george.Jones
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paige- excellent
Nov 10, 2022 -

Volkswagen of South Charlotte responded

It really means a lot to us that you took the time to write such a positive review about Volkswagen of South Charlotte so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

October 31, 2022

The customer service wis excellent and they explained everything thoroughly to me so I understand More

by neter09
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spiros Dedis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2022 -

Volkswagen of South Charlotte responded

Hi, here at Volkswagen of South Charlotte, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!

October 26, 2022

With the supply chain issues and having just moved to charlotte the idea of buying a car was already incredibly stressful. VW South Charlotte blew me away with an amazing experience. Chris Hand made More

by echang424
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2022 -

Volkswagen of South Charlotte responded

Hi, we are pleased to hear of your experience with us here at Volkswagen of South Charlotte. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

October 26, 2022

Chris Hand was a very accommodating, knowledgeable, and professional sales person that made my buying experience a valued pleasure. I have never said this about any dealership so please keep of the great w More

by Jaymills
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David with finance
Nov 02, 2022 -

Volkswagen of South Charlotte responded

Hi Jaymills, thank you for your kind review; we are happy to pass along your comments to the team here at Volkswagen of South Charlotte! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

October 19, 2022

My wife and I stopped in by recommendation by one of our friends, so already felt comfortable. We asked for Moe and all of the staff quickly answered and found Moe for us. We told Moe what we were intereste More

by bjmullen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2022 -

Volkswagen of South Charlotte responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 18, 2022

Very fast, speedy and Victor is awesome! Nice selection of vehicles in the Charlotte area. More

by igrazette
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Finney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2022 -

Volkswagen of South Charlotte responded

Hi, thank you so much for your positive comments about Volkswagen of South Charlotte! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

October 18, 2022

Have bought six cars from VW S. Charlotte and everyone we’ve dealt with has been cordial, knowledgeable and great to deal with. If it ain’t broke, no need to fix it😊. More

by Bob Gil
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joerg Kuehni
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spiros Dedis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alden Sink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saaid Olmedo
Oct 21, 2022 -

Volkswagen of South Charlotte responded

Hi Bob, thank you for your kind review; we are happy to pass along your comments to the team here at Volkswagen of South Charlotte! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

October 16, 2022

Moe Borno is awesome. We just bought our 3rd car from him and will visit again when we are ready. More

by Jjeaker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2022 -

Volkswagen of South Charlotte responded

Hello, we're happy you found our staff to be so supportive during your experience here at Volkswagen of South Charlotte. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

October 06, 2022

Gene provides excellent customer service: Most knowledgeable, accurate, professional and friendly. Good selection and lead time at the dealership. Highly recommended! More

by Radima
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

Volkswagen of South Charlotte responded

Hello, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation, and have an amazing day!

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