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Volkswagen of South Charlotte

Charlotte, NC

4.9
2,042 Reviews
Thank you for visiting our website. My name is Mark Cohen. I am the General Manager/Owner here at the all new Volkswagen of South Charlotte. It is our ultimate goal here to provide you with all the information you request in an up front straight forward manner. My complete desire is to make sure that each and every customer is treated with the professionalism and courtesy that they come to expect from all of my staff. If there is anything that I can do for you personally please do not hesitate to give me a call or visit me at the store. If you are not happy with your experience please let me know, so I can try to help. Thanks Mark Cohen GM
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9900 South Blvd

Charlotte, NC

28273

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Showing 2,042 reviews

September 21, 2022

I was able to pick up a new Jetta and I was very pleased with the visit and the service provided. More

by kingkang816
Recommend Dealer
Yes
Employees Worked With
Jendy Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2022 -

Volkswagen of South Charlotte responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volkswagen of South Charlotte and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

September 20, 2022

If you are in the market for a vehicle that will best suit your needs, do yourself a favor and reach out to Gene Patel at Volkswagen or South Charlotte. If you are someone who seeks out professionalism, More

by Mark DeSessa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2022 -

Volkswagen of South Charlotte responded

Hi Mark, thank you for your kind review; we are happy to pass along your comments to the team here at Volkswagen of South Charlotte! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 20, 2022

Absolute wonderful, professional,expedient & problem free experience with the dealership staff and salesman, Gene Patel More

by avaj1952
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Receptionist was Friendly and accommodating
Sep 23, 2022 -

Volkswagen of South Charlotte responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 20, 2022

I had a good experience buying my car here. They made it easy, thank you! More

by robyn.braid
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2022 -

Volkswagen of South Charlotte responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

September 19, 2022

Vic is the best I have ever dealt with super professional and really knows his stuff More

by tfoust1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Finney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

Volkswagen of South Charlotte responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volkswagen of South Charlotte and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

September 19, 2022

Moe is one of the most honest, trustworthy and hard working car salesman I have ever dealt with. His customer service and knowledge of Volkswagen products are superior. Not only did he get me the car I More

by Jason Van Slyke
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terrell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

Volkswagen of South Charlotte responded

Hi Jason, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volkswagen of South Charlotte and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

September 17, 2022

Awesome service and awesome people. Very easy purchase. This is my 5 car from here. 10/10 would recommend More

by Yaya
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hettel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alden Sink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saaid Olmedo
Sep 19, 2022 -

Volkswagen of South Charlotte responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Volkswagen of South Charlotte! Thanks again for the recommendation, and have an amazing day!

September 16, 2022

Everyone was extremely helpful and friendly. Victor and Brandon were great. I’m very happy More

by Carter09
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Finney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saaid Olmedo
Sep 19, 2022 -

Volkswagen of South Charlotte responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Volkswagen of South Charlotte! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 16, 2022

I have been in the market for over 3+ months now cross shopping for a reliable sedan(my first car in the U.S.A :-)) within the reasonable realm of my budget and must admit after visiting a few dealerships More

by smarchetty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kwasi Asante-Ansong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Volkswagen of South Charlotte responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Volkswagen of South Charlotte! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 14, 2022

Victor Finney was my salesman he was very knowledgeable and walked us through the process until the end and their was no issues at all.He was great! More

by DonaldStevens15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Finney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2022 -

Volkswagen of South Charlotte responded

Hello, we're happy you found our staff to be so supportive during your experience here at Volkswagen of South Charlotte. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

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