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Volkswagen of South Charlotte

Charlotte, NC

Overview
Employees
Reviews
Vehicles
4.9
2,040 Reviews
Thank you for visiting our website. My name is Mark Cohen. I am the General Manager/Owner here at the all new Volkswagen of South Charlotte. It is our ultimate goal here to provide you with all the information you request in an up front straight forward manner. My complete desire is to make sure that each and every customer is treated with the professionalism and courtesy that they come to expect from all of my staff. If there is anything that I can do for you personally please do not hesitate to give me a call or visit me at the store. If you are not happy with your experience please let me know, so I can try to help. Thanks Mark Cohen GM
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9900 South Blvd

Charlotte, NC

28273

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Showing 2,040 reviews

April 27, 2022

Very helpful. Fixed the issue within a day and I am very happy with my jeep. More

by meatandtater
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saaid Olmedo
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Apr 29, 2022 -

Volkswagen of South Charlotte responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volkswagen of South Charlotte and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

Helpful
April 20, 2022

I just purchased my second car from Moe and I will return to him for my next one! This dealership is the best, they have great customer service in the sales department and in the service department. They hav More

by Lily Weigert
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2022 -

Volkswagen of South Charlotte responded

Hi Lily, we're thrilled to hear about your wonderful experience with us. Here at Volkswagen of South Charlotte we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you so much for your feedback and we hope to see you again!

Helpful
April 19, 2022

Great service during the buying process and timely responses to all concerns we had after the purchase More

by brian.eastland
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2022 -

Volkswagen of South Charlotte responded

Hi Brian, thank you so much for your feedback about Volkswagen of South Charlotte! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

Helpful
April 15, 2022

Vic and Brandon made our car buying process as easy as it could possibly be! We were given top dollar for both of our trade in vehicles and felt so well taken care of during our trade in and purchase process More

by IJSTL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Finney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2022 -

Volkswagen of South Charlotte responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volkswagen of South Charlotte and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

Helpful
April 11, 2022

VW of South Charlotte never disappoints. They’re friendly, helpful, and actually care about the customer. More

by jelder
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2022 -

Volkswagen of South Charlotte responded

Hi there, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

Helpful
April 09, 2022

Vick was great and very friendly. I would work with him again and recommended to others. More

by Dmillerpharmd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Finney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2022 -

Volkswagen of South Charlotte responded

Hi, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Volkswagen of South Charlotte to have earned it. We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

Helpful
April 07, 2022

I had called John in Service department at Volkswagen (because I love the service on my Passat) to recommend someone in sales to advise me on a used car to buy. Spiro Dedis is knowledgeable and patient More

by F27CAPTAIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spiros Dedis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2022 -

Volkswagen of South Charlotte responded

Hello, we're happy you found our staff to be so supportive during your experience here at Volkswagen of South Charlotte. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

Helpful
April 02, 2022

Chris and the team at Volkswagen of South Carlotte were excellent. Chris came in on his day off to meet with me and make the difference. Thanks to Chris for his excellent service! More

by wtodd261
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 05, 2022 -

Volkswagen of South Charlotte responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Volkswagen of South Charlotte! Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
April 02, 2022

Awesome staff, easy to work with, Chris Hand was the best! Made it as simple as could be for someone who is car dumb like myself More

by kara.c
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2022 -

Volkswagen of South Charlotte responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

Helpful
April 01, 2022

My experience was great. My salesman Spiros took the time to show me all the cars features and was a class act all around. If I am to buy another VW I will be coming back to More

by Joshsloan87
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spiros Dedis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 05, 2022 -

Volkswagen of South Charlotte responded

Hi, we are very happy to have provided you with such a positive experience! Our team is dedicated to providing top-quality service to every guest. We're so happy to hear that your experience reflected this. We hope to continue to provide you with amazing care each visit!

Helpful
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