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Volkswagen of South Charlotte

Charlotte, NC

4.9
2,037 Reviews
Thank you for visiting our website. My name is Mark Cohen. I am the General Manager/Owner here at the all new Volkswagen of South Charlotte. It is our ultimate goal here to provide you with all the information you request in an up front straight forward manner. My complete desire is to make sure that each and every customer is treated with the professionalism and courtesy that they come to expect from all of my staff. If there is anything that I can do for you personally please do not hesitate to give me a call or visit me at the store. If you are not happy with your experience please let me know, so I can try to help. Thanks Mark Cohen GM
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9900 South Blvd

Charlotte, NC

28273

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Showing 2,037 reviews

March 29, 2022

Been in a Lincoln for 3 years but always wanted to get into a Volkswagen. Stopped by nd met with Gene Patel. I was looking for something very specific. He kept me informed of options coming jn, withou More

by Dawn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

Volkswagen of South Charlotte responded

Hello Dawn, we're happy you found our staff to be so supportive during your experience here at Volkswagen of South Charlotte. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

March 25, 2022

He went above and beyond to assist me with my purchase. He was very professional, non pushy, and very pleasant. Customer service 101! More

by Nate
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Finney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Volkswagen of South Charlotte responded

Hi Nate, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

Apr 06, 2022 -

Nate responded

My pleasure. I definitely recommend other customers to work with Victor Finney for a professional experience!

March 25, 2022

Promptly greeted when we arrived for the first time. Friendly informative and patient sales person. Clearly explained features and alternatives. Was helpful in selection among options. Purchase proc More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2022 -

Volkswagen of South Charlotte responded

Hi Joe, Here at Volkswagen of South Charlotte, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!

March 22, 2022

I had such an amazing experience at Volkswagen of South Charlotte. Moe was so helpful in helping me find the perfect car! More

by Kathryn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Volkswagen of South Charlotte responded

Hi Kathryn, we are very happy to have provided you with such a positive experience! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

March 15, 2022

Moe was an amazing dealer prior to my arrival to once I arrived. He explained the specs of each car I liked so I could narrow my search to one. More

by Leonce.wilkins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2022 -

Volkswagen of South Charlotte responded

Hi Leonce, thank you for your kind review; we are happy to pass along your comments to Moe here at Volkswagen of South Charlotte! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

March 11, 2022

The entire process was so easy! Chris was great at making sure I had everything I needed. Im so in love with my dream car which has been really hard to find because its not made any More

by brianna.taylor9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Quentin White
Mar 12, 2022 -

Volkswagen of South Charlotte responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. At Volkswagen of South Charlotte we are always striving to do better than your last visit. We hope to see you soon!

March 07, 2022

Chris was fantastic and helpful in every way possible. No high-pressure sales pitch that turns people off, only transparency and patience as I worked through my decision on which car to purchase. He was k More

by JESS.SPIVEY6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Quentin White
Mar 09, 2022 -

Volkswagen of South Charlotte responded

Hi, we're happy you found our staff to be so supportive during your experience here at Volkswagen of South Charlotte. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

March 07, 2022

Everyone there was, especially Brandon and Spiro, were very diligent and kept me updated thoroughly. This was my first time buying a car from a dealer and I couldn't have hoped for a better group of indiv More

by coffeeboi1998
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spiros Dedis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2022 -

Volkswagen of South Charlotte responded

Hi, we are pleased to hear of your experience with us here at Volkswagen of South Charlotte. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits. We hope to see you soon!

March 05, 2022

I had not been on a car lot in over 15 years and honestly didn't know what to expect. Chris warmly greeted my husband and I outside on the lot. He answered the tons of questions we had and truly made the tes More

by JIMIKA.T.FINLEY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Volkswagen of South Charlotte responded

Hi, we are pleased to hear of your experience with us here at Volkswagen of South Charlotte. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits. Our team is available should you require any extra help. Take care!

March 04, 2022

We worked with Victor Finney and he was a pleasure to work with. He is very professional, patient and never pushy. We were looking for a car for our daughter and he helped guide us in our decision. More

by mmbelcher2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Finney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2022 -

Volkswagen of South Charlotte responded

Hello, we're happy you found our staff to be so supportive during your experience here at Volkswagen of South Charlotte. Please let us know if there is anything else we can do for you; we are more than happy to help!

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