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Volkswagen of South Charlotte
Charlotte, NC
2,035 Reviews
Thank you for visiting our website. My name is Mark Cohen. I am the General Manager/Owner here at the all new Volkswagen of South Charlotte. It is our ultimate goal here to provide you with all the information you request in an up front straight forward manner. My complete desire is to make sure that each and every customer is treated with the professionalism and courtesy that they come to expect from all of my staff.
If there is anything that I can do for you personally please do not hesitate to give me a call or visit me at the store. If you are not happy with your experience please let me know, so I can try to help.
Thanks
Mark Cohen
GM
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 2,035 reviews
August 30, 2021
Very good and pleasant experience buying my used car at Volkswagen of South Charlotte. The entire transaction was handled professionally and quickly. I recommend this dealership. Volkswagen of South Charlotte. The entire transaction was handled professionally and quickly. I recommend this dealership. More
by NCNY.
Employees Worked With
Shakir Arnett
Helpful August 28, 2021
I was very pleased with our experience there. This was I was very pleased with our experience there. This was a surprise for my daughter‘s 16th birthday. Everyone from my sales person the general manage I was very pleased with our experience there. This was a surprise for my daughter‘s 16th birthday. Everyone from my sales person the general manager and the finance manager were super awesome to deal with. More
by Tracywanner
August 25, 2021
Sarah from VW of South Charlotte was very friendly and helped me get exactly what I wanted in my new car. Brandon and Alex made everything really easy as well. helped me get exactly what I wanted in my new car. Brandon and Alex made everything really easy as well. More
by Jimmy
August 21, 2021
Great customer service, shakir was very helpful in selecting the right car for us and worked with us through establishing the correct financing plan for us selecting the right car for us and worked with us through establishing the correct financing plan for us More
by nfornadel2016
Employees Worked With
Shakir Arnett
August 21, 2021
Sarah made buying a new car so easy, she was very active and took care of our every need. Brandon and Alex were also fantastic and helped us through every step. This team was superb. and took care of our every need. Brandon and Alex were also fantastic and helped us through every step. This team was superb. More
by Michael
August 09, 2021
Chris was on top of every thing. He was by far, the best, car sales person I have ever dealt with. Follow up was impeccable. So kind and helpful and made the process as simple and painless as it could be. car sales person I have ever dealt with. Follow up was impeccable. So kind and helpful and made the process as simple and painless as it could be. More
by sharronvogler
August 06, 2021
Very helpful, not too pushy. Understand what my needs were and were considerate, willing to make it fit for my family. Great team that values families. were and were considerate, willing to make it fit for my family. Great team that values families. More
by N/A
Employees Worked With
Sarah Iorio
August 04, 2021
We were treated like royalty! This was the first time I actually ENJOYED the new car buying experience. I highly recommend this dealership to anyone thinking of buying a new car!!! actually ENJOYED the new car buying experience. I highly recommend this dealership to anyone thinking of buying a new car!!! More
by BlueID.4
August 04, 2021
Chris Hand made my ID.4 purchase easy. Was happy to go over many different lease/purchase options and communicated via text as I requested. over many different lease/purchase options and communicated via text as I requested. More
by branden3
