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Volkswagen of South Charlotte

Charlotte, NC

Overview
Employees
Reviews
Vehicles
4.9
2,040 Reviews
Thank you for visiting our website. My name is Mark Cohen. I am the General Manager/Owner here at the all new Volkswagen of South Charlotte. It is our ultimate goal here to provide you with all the information you request in an up front straight forward manner. My complete desire is to make sure that each and every customer is treated with the professionalism and courtesy that they come to expect from all of my staff. If there is anything that I can do for you personally please do not hesitate to give me a call or visit me at the store. If you are not happy with your experience please let me know, so I can try to help. Thanks Mark Cohen GM
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9900 South Blvd

Charlotte, NC

28273

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Showing 2,040 reviews

August 02, 2021

Chris was the only salesperson in 100 miles of Charlotte, NC that understood what I wanted and could deliver, which resulted in a sale that made sense for both sides. More

by LEWNCSU
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 18, 2021 -

Volkswagen of South Charlotte responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Volkswagen of South Charlotte so helpful in the purchase of your new vehicle. If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels!

Helpful
August 02, 2021

Great experience! Chris was very informative and made the whole experience positive and easy. Great customer service! Very happy with my new car and highly recommend!! 5 stars!! More

by cindyhoyle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 18, 2021 -

Volkswagen of South Charlotte responded

Hello Cindy, we're glad to hear our staff took such great care of you! Here at Volkswagen of South Charlotte we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road! As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

Helpful
August 02, 2021

Chris was great, he made the deal easy and seamless!!! He even delivered it to me! I got the car of my dreams and ended up with a great deal on top of it! More

by sryden81
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 18, 2021 -

Volkswagen of South Charlotte responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Volkswagen of South Charlotte so helpful in the purchase of your new vehicle. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

Helpful
July 30, 2021

Well Organized purchasing process and the salesman Chris Hand was very knowledge about the vehicle. It was worth the :30 min commute and looking forward to purchasing our future VWs here. More

by CABURGNER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 13, 2021 -

Volkswagen of South Charlotte responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

Helpful
July 20, 2021

Well I didn't know VW e TAOS I am glad Mr. Arnett introduced it to my family. Mr.Arnett was outstanding/THANK 2 U More

by JimM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Terrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shakir Arnett
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Jul 22, 2021 -

Volkswagen of South Charlotte responded

Hi, thank you so much for your kind words about your experience here at Volkswagen of South Charlotte. We try every day to satisfy our customers and it’s always nice to know when we succeed. Please let us know if you have any additional questions about the services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Volkswagen of South Charlotte!

Helpful
July 19, 2021

It was a pleasure doing business with Volkswagen of south Charlotte. The sales rep was very tentive to my wife and I. We didn’t feel like we were left waiting on a response about our purchase. More

by bpj7316
Recommend Dealer
Yes
Employees Worked With
Kwasi Asante-Ansong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Iorio
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Jul 20, 2021 -

Volkswagen of South Charlotte responded

Hi, thank you so much for your kind words about your experience here at Volkswagen of South Charlotte. We try every day to satisfy our customers and it’s always nice to know when we succeed. Please let us know if you have any additional questions about the services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Volkswagen of South Charlotte!

Helpful
July 17, 2021

I just purchased my 4th Volkswagen form this dealership. My longevity as a customer is based on the high level of customer service from the purchase through the excellent service department. Recently had More

by ccfaith15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spiros Dedis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 19, 2021 -

Volkswagen of South Charlotte responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volkswagen of South Charlotte and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

Helpful
July 16, 2021

Moe Borno took such great care of us and made the buying experience so pleasurable. He has been very helpful even after we left the dealership. More

by BlueID.4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 19, 2021 -

Volkswagen of South Charlotte responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Helpful
July 14, 2021

Chris Hand was awesome! He helped me run the numbers and do all my info online which saved alot of time! I walked in the dealership, test drove the vehicle i wanted and was in finance office in no time! Ver More

by tmarlowe73
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 15, 2021 -

Volkswagen of South Charlotte responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Volkswagen of South Charlotte so helpful in the purchase of your new vehicle. Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Volkswagen of South Charlotte!

Helpful
July 13, 2021

Shakir was outstanding. Followed up with me numerous times to check on my progress in finding my daughter a car. He was polite and extremely professional. Wanted to buy a VW over a Jeep because of the e More

by Jen V
Recommend Dealer
Yes
Employees Worked With
Brandon Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Muhlbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shakir Arnett
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Jul 14, 2021 -

Volkswagen of South Charlotte responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volkswagen of South Charlotte and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

Helpful
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