Back

Volvo Cars Mall of Georgia

Buford, GA

4.9
2,144 Reviews
Since opening in 2018, Volvo Cars Mall of Georgia has been a proud member of the Jim Ellis Automotive family—an automotive group consisting of 20 dealerships and 17 brands. Volvo Cars Mall of Georgia is a Best of Gwinnett award winner as voted on by Gwinnett residents and shoppers.
Contact Dealership

3626 Buford Drive NE

Buford, GA

30519

Directions

By Type

Showing 2,144 reviews

November 04, 2020

We walked in knew the car we wanted. Everyone was very helpful informative, with a smooth process. No pressure whatsoever. Thank you for your help! More

by gbrook2000
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Trask
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Dalton, Zach Miller-Hogg
Nov 05, 2020 -

Volvo Cars Mall of Georgia responded

Hello, thank you for your kind review, we are happy to pass along your comments to the team here at Volvo Cars Mall of Georgia! We hope you have a great day!

November 04, 2020

Communication by and with our sales rep, Russell was nothing but professional. He answered all of our myriad questions, researched those that he did not know the answers to and, was a timely and open t More

by trvaler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Difiore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Nourie, Ken Wang, Russell Rana
Nov 08, 2020 -

Volvo Cars Mall of Georgia responded

Hi, we are very happy to have provided you with such a positive experience! We value our customers and we look forward to seeing you on your next visit. Take care!

November 04, 2020

Keith Williams and the staff are fantastic. He was extremely patient, professional and thorough. Great purchasing experience where it was an easy and smooth process. More

by Lamonica Ferrell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Nourie, Ken Wang, Keith Williams
Nov 05, 2020 -

Volvo Cars Mall of Georgia responded

Hi Lamonica, we're happy you found our staff to be so supportive during your experience here at Volvo Cars Mall of Georgia. Thanks for your business! Take care!

November 04, 2020

Always a pleasure to deal with Volvo MoG. The Service dept goes over all work my car needs and when I pick up my car, it's always cleaner than when I dropped it off! Marcus and his team are the best! More

by L. Peace
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Wise
Nov 05, 2020 -

Volvo Cars Mall of Georgia responded

Hello, thank you for writing this fantastic review, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust. We are always more than happy to assist you if anything else comes up. Take care!

November 03, 2020

I had the easiest, most pleasant car buying experience at Volvo Cars Mall of Georgia. The staff was knowledgeable, attentive, and professional. Dalin in sales and Ken in finance are top-notch! More

by TJHOPPER
Recommend Dealer
Yes
Employees Worked With
Dalin Zeng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Wang
Nov 05, 2020 -

Volvo Cars Mall of Georgia responded

Hello, thank you for your kind words and congratulations on your new vehicle! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 03, 2020

Great customer service and very responsive. Answered all of my questions throughly. They had all of the paperwork ready to go when I got there. Smooth process! More

by geporter7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Trask
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Nourie, Justin Barnes, Taylor Johnson
Nov 05, 2020 -

Volvo Cars Mall of Georgia responded

Hi, it is great to hear that everything was completed quickly and to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

November 02, 2020

I was not looking forward to the new car buying ritual, but the customer service at Volvo Mall of Georgia was outstanding! They made the whole experience worth it! More

by antlopes42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Windholz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Trask
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Nourie, Taylor Johnson
Nov 05, 2020 -

Volvo Cars Mall of Georgia responded

Your comments keep us motivated and working hard for all our guests! We hope to see you soon!

November 02, 2020

Very relaxed and did not feel pressure to make a decision immediately. Was given ample information on the vehicle I was considering, which helped me in making a final decision. More

by RZ13579
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Windholz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2020 -

Volvo Cars Mall of Georgia responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Volvo Cars Mall of Georgia for your automotive needs. Please don't hesitate to call if you'd like further assistance. We hope to see you soon!

November 01, 2020

Ashley was very knowledgeable and easy to work with. I would recommend her to anyone interested in a Volvo. Ken was also professional and straightforward. Very happy with the purchase and the service gi More

by mcsanna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Nourie, Ken Wang
Nov 05, 2020 -

Volvo Cars Mall of Georgia responded

It is great to read such wonderful comments about your recent experience with us, Mcsanna! Tim Dalton - General Manager - Jim Ellis Volvo Cars Mall of Georgia - tdalton@jimellis.com - 470-655-3701

November 01, 2020

Was looking to replace my daughter's Toyota RAV4. My daughter test drove and had wanted the Jaguar E-Pace. However, after 3 weeks of back and forth with Jaguar Sales, my daughter had such a detrimental More

by Stacey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Windholz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Dalton, Ken Wang
Nov 05, 2020 -

Volvo Cars Mall of Georgia responded

Stacey, your positive review means a lot to us and we’re happy we could help you! Tim Dalton - General Manager - Jim Ellis Volvo Cars Mall of Georgia - tdalton@jimellis.com - 470-655-3701

...
100
...