Back

Volvo Cars Mall of Georgia

Buford, GA

4.9
2,144 Reviews
Since opening in 2018, Volvo Cars Mall of Georgia has been a proud member of the Jim Ellis Automotive family—an automotive group consisting of 20 dealerships and 17 brands. Volvo Cars Mall of Georgia is a Best of Gwinnett award winner as voted on by Gwinnett residents and shoppers.
Contact Dealership

3626 Buford Drive NE

Buford, GA

30519

Directions

By Type

Showing 2,144 reviews

October 30, 2020

I had a problem with my car after purchasing a new car, In the end, GM Mr Tim Dalton understood the problem and listened to my customer seriously. I think it's a great GM for our customers and thank More

by Apple
Customer Service
Recommend Dealer
Yes
Employees Worked With
Greg Trask
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Dalton, Russell Rana
Nov 05, 2020 -

Volvo Cars Mall of Georgia responded

Apple, thank you for writing this fantastic review and giving our dealership such a high star rating! Thank you so much for choosing Volvo Cars Mall of Georgia as your first choice for service!

October 29, 2020

We were very satisfied with our salesperson, Keith Williams. He was extremely informative about the Volvo. Another thing we liked about him was how welcomed he made us feel. He did not make us feel More

by chartoo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Nourie, Keith Williams
Nov 05, 2020 -

Volvo Cars Mall of Georgia responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Volvo Cars Mall of Georgia for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Thank you again so much for the opportunity to earn your business - Tim Dalton - General Manager - tdalton@jimellis.com - 470-655-3701

October 29, 2020

This service was for purchase of new tires on the XC90. Brian brought it to my attention a month ago so I brought it back after I discovered flat due to large embedded screw this week. Marcus Wise , Michae More

by MAYNARDVALERIANO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Kelly
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian, Marcus Wise
Nov 05, 2020 -

Volvo Cars Mall of Georgia responded

It is great to read such wonderful comments about your recent experience with us, Maynard! Please let us know if there is ever anything else we can do for you! Safe travels!

October 28, 2020

Ashley was great to work with. She made the buying experience easy and enjoyable. Ashley really went out of her way to find us what we wanted. Thank you Taylor was also great to work with and so pati More

by L.C.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Johnson
Nov 05, 2020 -

Volvo Cars Mall of Georgia responded

Thanks for highlighting some of our staff who provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 28, 2020

Great experience!! I Purchased a used vehicle from Volvo Great experience!! I Purchased a used vehicle from Volvo Cars Mall of Georgia through Richard. They had a certain vehicle I had been searching for i More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Dalton, Richard Nourie, Richard Ramey
Nov 05, 2020 -

Volvo Cars Mall of Georgia responded

Hi, thank you for writing this fantastic review and giving our dealership such a high star rating! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

October 28, 2020

Very Good and fast process. The best experience I ever had with car buying experience! only took less than 3hrs to get the car and they were very cooperated the entire time! More

by volvolover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Miller-Hogg, Alexis Walls
Nov 05, 2020 -

Volvo Cars Mall of Georgia responded

Hi, it is great to hear that everything was completed quickly and to your satisfaction! Thanks again for the positive feedback, and we hope that you have a great day!

October 28, 2020

Excellent service by Johnny. He exceeded my expectations. 5 star review for him... and am hoping Michael in service dept will take good care of me during first service. More

by LCERUZZI
Friendliness
Recommend Dealer
Yes
Employees Worked With
Johnny Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Nourie
Nov 05, 2020 -

Volvo Cars Mall of Georgia responded

Thanks for highlighting some of our staff who provided you with such a positive experience! We hope you have a great day!

October 27, 2020

From start to finish this dealership treated us with complete and unwavering respect which made our car buying experience one of the best ever. David Windholz was incredibly patient, professional, and g More

by Jeff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Windholz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Trask
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Mihelich, Taylor Johnson
Nov 05, 2020 -

Volvo Cars Mall of Georgia responded

Jeff, thank you for writing this fantastic review and giving our dealership such a high star rating! At Volvo Cars Mall of Georgia, we value our customers and we look forward to seeing you on your next visit. Take care!

October 27, 2020

We shopped extensively for cars and after much consideration and research Volvo was the sure winner! David was both knowledgable and considerate of our needs during the process! He was there to an More

by Pearl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Windholz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2020 -

Volvo Cars Mall of Georgia responded

Pearl, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for the recommendation, and have an amazing day!

October 26, 2020

What a fantastic buying experience! Wonderful customer service and I LOVE my new Volvo! Many thanks to Justin, Jose, Richard for making this so enjoyable. More

by CVFRENC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Nourie was excellent as well!, Justin Barnes, Jose Rumualdo-Vazquez
Oct 28, 2020 -

Volvo Cars Mall of Georgia responded

Hello! Thank you for taking the time to leave a review for us at Volvo Cars Mall of Georgia. We're happy Justin, Jose, Richard and the team could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

...
101
...