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W&L Subaru

Northumberland, PA

Overview
Employees
Reviews
Vehicles
4.8
4,383 Reviews
From the moment W&L Subaru opened its doors back in 1965, we have dedicated ourselves to offering a relaxed and pleasant car purchasing experience to the people of Northumberland, PA, spanning more than five decades. Right from the beginning, our dealership has been a family-owned venture, where we emphasize a stress-free shopping atmosphere. It's our pleasure to provide considerate extras for our customers, including free loaner cars during service appointments and complimentary pick-up and delivery services for those in the local area. At our dealership you will find the most popular new Subaru models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you, no matter what stage or automotive ownership you're at - shopping, buying or Subaru servicing. When you're here, you're family. That's the W&L Difference!
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535 Point Township Dr

Northumberland, PA

17857

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Showing 4,383 reviews

February 01, 2023

Appreciated the at-home vehicle pick up and transparency of inspection via the video they shared. Every thing on time, and good about checking with us before doing anything. Very happy with W & L service! More

by MF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 01, 2023 -

W&L Subaru responded

Thank you so much for the feedback!

January 31, 2023

Such great service. ....always. This is our 2nd Outback in 10 years and will buy a third one due to a great car and SERVICE at W & L. More

by davet06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2023 -

W&L Subaru responded

Thank you for the repeat business!

January 31, 2023

Outstanding people and workmanship. Completely satisfied with the updating of their progress on my vehicle More

by piagents
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collision Center
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Jan 31, 2023 -

W&L Subaru responded

Thanks so much!

January 29, 2023

Service was thorough, waiting area clean and comfortable. Waiting time was longer than we expected; but as stated, service was thorough. More

by jscoviak
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Roy Beck
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2023 -

W&L Subaru responded

Thank you so much for the review!

January 28, 2023

I was informed about the issue, and given possible solutions. The service was quick. This was for a warranty covered issue More

by redscout1012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of any names
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Jan 31, 2023 -

W&L Subaru responded

Thank you so much!

January 28, 2023

Service was good and the waiting area was clean. I thought the Service was a bit long More

by gboggs
Recommend Dealer
Yes
Employees Worked With
Roy Beck
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2023 -

W&L Subaru responded

Thank you for the feedback. We apologize for the longer than expected wait. For your next service, feel free to make use of one of our free loaner cars. Just schedule one when you schedule your appointment. Thanks again, and have a great day!

Jan 31, 2023 -

gboggs responded

Thank you

January 28, 2023

I’ve gotten six cars here. The service is good. I’ve used the same sales person. More

by prgretchen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2023 -

W&L Subaru responded

Thank you so much for the repeat business! If you need anything at all, just let us know!

January 28, 2023

Professional service. Just took all week. But they said nothing was wrong with my car. It is working good. More

by pam.0953
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2023 -

W&L Subaru responded

Thank you for the feedback. If you need anything else, let us know, and have a great day!

January 28, 2023

Very friendly, helpful. Team and owner went out of their way to help. Hard to find this kind of service. More

by kbauer1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curt Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Trapani, Tony Kauffman
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Jan 31, 2023 -

W&L Subaru responded

Thank you so much!

January 28, 2023

Service was great as was the waiting area. Liked the video of my car being serviced. More

by flyfsher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Gallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Capolupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2023 -

W&L Subaru responded

Thanks!

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