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W&L Subaru

Northumberland, PA

4.8
4,366 Reviews
From the moment W&L Subaru opened its doors back in 1965, we have dedicated ourselves to offering a relaxed and pleasant car purchasing experience to the people of Northumberland, PA, spanning more than five decades. Right from the beginning, our dealership has been a family-owned venture, where we emphasize a stress-free shopping atmosphere. It's our pleasure to provide considerate extras for our customers, including free loaner cars during service appointments and complimentary pick-up and delivery services for those in the local area. At our dealership you will find the most popular new Subaru models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you, no matter what stage or automotive ownership you're at - shopping, buying or Subaru servicing. When you're here, you're family. That's the W&L Difference!
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535 Point Township Dr

Northumberland, PA

17857

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Showing 4,366 reviews

October 15, 2021

The service center is pretty good. They did good work at a reasonable time frame. The waiting area is comfortable and well stocked with treats. The dealership overall is not as good. They love bait and swit More

by JBARNES230
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Rizzo, Bryce Smiley
Oct 15, 2021 -

W&L Subaru responded

Thank you for your feedback. Our goal is to provide each customer an excellent experience in sales as well as service, and we apologize if that was not your experience. We do take your final comment seriously and will look into it to ensure our policies and procedures are being followed by all sales staff. Thank you again for your feedback, and have a great day.

October 15, 2021

W&L is amazing. The staff is very friendly and knowledgeable. I have always had a positive experience. Highly recommended! More

by twellbank
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2021 -

W&L Subaru responded

Thank you so much for the review!

October 14, 2021

not pushy. friendly. they work within your schedule. only negative is selection of new cars way down but its that was allover. highly recommended More

by vacon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
nick chubb, Mark Piercy
Oct 15, 2021 -

W&L Subaru responded

We appreciate your understanding during this challenging inventory situation! Thanks so much for the online review!

October 13, 2021

I had a very pleasant experience. The staff was very friendly, knowledgeable, professional and helpful. More

by Vipul Thakker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Rorke, Bryce Smiley
Oct 13, 2021 -

W&L Subaru responded

Thanks so much!

October 13, 2021

Friendly attitudes and no hard selling, very enjoyable experience, great knowledge of their products with fair deals. More

by rmulberger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Bennar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

W&L Subaru responded

Thanks, we really appreciate the feedback!

October 12, 2021

Very Efficient and Professional service department staff at W&L Subaru. Thank you for the work you provide on a daily basis. More

by gbgonsar74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dutch (aka Andy) Gonsar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Rizzo
Oct 12, 2021 -

W&L Subaru responded

It was our pleasure helping you! Thanks for the review!

October 12, 2021

Dale Long, our salesperson, was helpful, informative, and very patient. The W&L website contains thorough documentation about the cars we considered, facilitating comparisons and decision making. More

by cdmacneal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryce Smiley
Oct 13, 2021 -

W&L Subaru responded

We're very grateful for your business! Thank you!

October 11, 2021

Angela did a great job, she delivered on what I was promised. I will buy from her again. More

by 55searay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Piercy, Angela McCormick
Oct 11, 2021 -

W&L Subaru responded

Thank you for the review!

October 11, 2021

Very pleasant experience. Professional building and entrance. Polite staff. Prompt service Comfortable waiting area. I've had experience with terrible service from a local chevy dealer and I won't More

by georgenye61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Rizzo
Oct 11, 2021 -

W&L Subaru responded

Thank you for taking the time to post this review online!

October 11, 2021

Great customer service. Knowledgeable , patient and friendly staff. Attractive and comfortable facility and Competitive pricing. More

by joannk52
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Perles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2021 -

W&L Subaru responded

Thanks so much for the 5-star ratings!

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