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W&L Subaru

Northumberland, PA

4.8
4,395 Reviews
From the moment W&L Subaru opened its doors back in 1965, we have dedicated ourselves to offering a relaxed and pleasant car purchasing experience to the people of Northumberland, PA, spanning more than five decades. Right from the beginning, our dealership has been a family-owned venture, where we emphasize a stress-free shopping atmosphere. It's our pleasure to provide considerate extras for our customers, including free loaner cars during service appointments and complimentary pick-up and delivery services for those in the local area. At our dealership you will find the most popular new Subaru models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you, no matter what stage or automotive ownership you're at - shopping, buying or Subaru servicing. When you're here, you're family. That's the W&L Difference!
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535 Point Township Dr

Northumberland, PA

17857

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Showing 4,395 reviews

June 29, 2021

I've never had a bad experience at W&L - Service folks are great and informative; Kim Rorke the sales lady that I worked with is super and I appreciate her experience and input. Credit person Mark was gr More

by llprunty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Piercy, Kim Rorke
Jun 29, 2021 -

W&L Subaru responded

Thank you for taking the time to write and post this review! See you next time!

June 29, 2021

Thanks Ken, love my new Forester. Eric did a great job explaining all the features. I will be back to up date the phone options. More

by jlayers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Piercy, Ken Heim
Jul 02, 2021 -

W&L Subaru responded

Thanks for your business!

June 29, 2021

Curtis was the best salesman I have ever worked with when buying a vehicle. And everyone else was polite. The cars were clean and all in nice condition. I will recommend your dealership to family and friends More

by sswinc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curt Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2021 -

W&L Subaru responded

Thanks, it was our pleasure helping you!

June 29, 2021

There was a good inventory of used vehicles, which I was interested in.. Becky and Mark were great to work with.. will definitely recommend to my friends and family!! More

by bethchakan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Piercy
Jun 29, 2021 -

W&L Subaru responded

Thank you for the review! Have a great day!

June 28, 2021

Very friendly. Explains all details of car and financing. Willing to provide best deal. I would definitely recommend W&L Subaru to anyone looking to buy a car. More

by mbfisher1975
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Balliet
Jun 29, 2021 -

W&L Subaru responded

Thank you! We're glad you had such a great experience!

June 28, 2021

Offered a very good price for my trade-in, and a very fair price for new vehicle purchase. My salesperson was Alex Capolupo-great!!! More

by jonathanlpietrowski
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Capolupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryce Smiley
Jun 29, 2021 -

W&L Subaru responded

Thank you! Enjoy your new ride!

June 25, 2021

Excellent service, friendly and knowledgeable staff, everyone went above and beyond to assure all of my questions were answered and my concerns were satisfied. Would highly recommend! More

by mandiblack02
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dutch (aka Andy) Gonsar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2021 -

W&L Subaru responded

Thank you so much for this review!

June 25, 2021

Great dealership to work with. They are not price gougers like some of the other local dealers in my area. Worked out a very fair deal quickly and efficiently. Dale Long was great to work with for More

by tkephart
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2021 -

W&L Subaru responded

Thanks, we are very grateful for your business!

June 25, 2021

Becky is great very helpful this is 6 new car brought thru her. Nick great very helpful showed, told me all optional about items and what they do and where there are in my new car. A+ More

by Hwatts
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick ?, Corey Balliet
Jun 25, 2021 -

W&L Subaru responded

Thank you so much for all the repeat business! Have a great day!

June 25, 2021

Didn’t offer me a good price for trade. After checking Kelly Blue book it was worth $2,000. more than what I got. My fault, should have checked before I went there. You would think a returning customer w More

by wditty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Piercy
Jun 25, 2021 -

W&L Subaru responded

Hi William, thank you for your feedback. As background, we use at least 4 sources to determine trade values, not just Kelley Blue Book. Some are higher, and some are lower, and we do our best to calculate from these disparate sources a trade value that the customer will love. We're very sorry you no longer feel this value was good. Again, thank you for your feedback, and have a great day.

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