W&L Subaru

Five star rating for purchase of 2020 Forester. We purchased this auto after receiving excellent help from sales person Becky Kline. She spent almost 2hours with us answering our questions and takin We purchased this auto after receiving excellent help from sales person Becky Kline. She spent almost 2hours with us answering our questions and taking us for test drives. More

2018 Subaru Forester We had a great experience at W&L. Ken, our salesman, was great. While there was some of the normal back and forth you get at dealerships, I felt Ken We had a great experience at W&L. Ken, our salesman, was great. While there was some of the normal back and forth you get at dealerships, I felt Ken was interested in making a deal with us that was fair. They wanted to make sure we were happy with what we were getting and had a pleasant experience. In the end, they achieved both. Mark in finance, was great too. Helped us through the paper work efficiently. Everyone hates pushy car dealerships where you wonder if you’re really getting a fair deal. We didn’t have either issue at W&L with Ken and Mark. More

My 2020 Crosstrek Donna responded right away. She was the one who set me up with Angela and I am very grateful. I hate car shopping. I researched the Subaru Outback and Donna responded right away. She was the one who set me up with Angela and I am very grateful. I hate car shopping. I researched the Subaru Outback and Crosstrek on line. I knew I wanted a Subaru but didn’t realize the Outback had become so much bigger (I have a 2006). I had Angela show me both to compare and realized right away that the Crosstrek was what I wanted. Angela was so friendly. She made something I normally found stressful a great experience. No pressure to add on things I didn’t want.. Shaunda was the same with the finances. Very knowledgeable and friendly. . I don’t know how Kevin can remember everything. I still have a lot to learn about this new car. He was so patient with teaching me all the buttons and electronic gadgets on the car (I am not computer savvy). He made it so I at least felt comfortable driving the car off the lot. Thank all of you. You are all wonderful. More

Awesome customer service! Every employee that I came in touch with was pleasant and helpful. From the very first contact til I drove my new Forester away, they were professiona Every employee that I came in touch with was pleasant and helpful. From the very first contact til I drove my new Forester away, they were professional, courteous and helpful. Becky Kline and her team earned my business and I would recommend them in a heartbeat. It was not easy to deal with my trade or my purchase, but, they persisted. They kept me informed and when I drove home I felt fantastic driving my shiny, burgundy, brand-new Subaru. Thank you Becky, Rob, Shaunda, and, last, but, not least, my trainer ( the Disney Guy), Mike(?). Now, when do my daughter and I get to be in one of the commercials? I am sure we are telegenic and only have good things to say!!! More

Good experience Got a great car, great service and perfect guidance in the purchasing process. I was looking for a good quality, safe car and found what I needed. Got a great car, great service and perfect guidance in the purchasing process. I was looking for a good quality, safe car and found what I needed. More

W&L Subaru- A Good experience Very professional and courteous service. The issues we brought the vehicle in for were addressed, although, they were not remedied! A loaner car was p Very professional and courteous service. The issues we brought the vehicle in for were addressed, although, they were not remedied! A loaner car was provided which was certainly a plus. More

Oil change/ tire totation/ state Inspectin and Ignition coil Great waiting area . I have ability to work while waiting. Wait time for the service was good. They also resolved an issue I had with my CD player. Great waiting area . I have ability to work while waiting. Wait time for the service was good. They also resolved an issue I had with my CD player. More

Top Notch Always have good service. Everyone is polite. . My granddaughter likes to come along to play in the kids room. I wait at dealership for service done Always have good service. Everyone is polite. . My granddaughter likes to come along to play in the kids room. I wait at dealership for service done and they are usually pretty quick to complete it. More

No stress or pressure I had two cars in mind when I went into the dealership ..... told the salesman (Ken Heim) what I was looking for ..... and I ended up buying one of th I had two cars in mind when I went into the dealership ..... told the salesman (Ken Heim) what I was looking for ..... and I ended up buying one of the two I went in to look at ..... I never felt any pressure to buy ..... just good salesmanship ...... a comfortable buying experience ..... More

Service I am happy with the service I received. The people are friendly and very helpful. I did not feel like I was being a burden. I have and will continue t I am happy with the service I received. The people are friendly and very helpful. I did not feel like I was being a burden. I have and will continue to refer customers to you. More