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W&L Subaru

Northumberland, PA

4.8
4,345 Reviews
From the moment W&L Subaru opened its doors back in 1965, we have dedicated ourselves to offering a relaxed and pleasant car purchasing experience to the people of Northumberland, PA, spanning more than five decades. Right from the beginning, our dealership has been a family-owned venture, where we emphasize a stress-free shopping atmosphere. It's our pleasure to provide considerate extras for our customers, including free loaner cars during service appointments and complimentary pick-up and delivery services for those in the local area. At our dealership you will find the most popular new Subaru models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you, no matter what stage or automotive ownership you're at - shopping, buying or Subaru servicing. When you're here, you're family. That's the W&L Difference!
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535 Point Township Dr

Northumberland, PA

17857

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Showing 4,345 reviews

April 30, 2020

Worked out We purchased a 2020 Outback online during the Covid19 pandemic. W&L had an outside table to do the financing and pickup. Worked amazingly well. More

by pattig68
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Gallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Christine, Shaunda Zeigler
Apr 30, 2020 -

W&L Subaru responded

Thank you so much for your business! We are glad you appreciated the measures we've taken to maximize safety!

April 30, 2020

Great Customer Service I had a State Inspection, Oil Change, and Tire Rotation performed on my 2019 Outback. The service provider greeted me with a smile. The service area More

by agibsonenator
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Youong
Apr 30, 2020 -

W&L Subaru responded

Thanks for the review! We really appreciate it!

April 30, 2020

Excellent service under tough operating conditions. This is our second W&L purchase and we have always been pleased with sales and support offered to us. More

by candi.lea80
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Bennar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dutch was awesome
Apr 30, 2020 -

W&L Subaru responded

Thanks so much! It is always our pleasure to help you! See you next time!

April 29, 2020

overall efficient experience Quick turnaround, was in for 2 recalls and ended up getting spark plugs changed and 2 air filters. Done in under 4 hours. Easy in and out, effici More

by bnmirons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 29, 2020 -

W&L Subaru responded

Thank you for your feedback. We are always looking for ways to improve, and comments such as yours are in invaluable tool in making the customer experience even better. The next time you need maintenance, please pop onto our website www.wandlsubaru.com and take advantage of the coupons and specials we have listed there. Thanks again and have a great day!

April 29, 2020

The awesome new way to buy a car Great experience, bought my new sti during the corona lock down and it went smoothly other that the fact it took me 5 weeks to get get car which was n More

by ericm18661
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Gallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Bennar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Piercy
Apr 29, 2020 -

W&L Subaru responded

We're glad you had a great experience, Eric! Thank you for your patience during these strange times, and enjoy your new ride!

April 28, 2020

What an amazing salesperson Kim Rourke is!!! Over and above for me to get my new lease. Mark in finance was awesome also! Exceptional job! 1st customer after covid 19 and it was so much better than sitti More

by keverett217
Recommend Dealer
Yes
Employees Worked With
Mark Piercy, Kim Rorke
Apr 28, 2020 -

W&L Subaru responded

Thanks so much for the review!

April 27, 2020

The team has been doing a phenomenal job. Don’t have to worry. Even during this pandemic I feel safe they will take good care of me an my vehicle. More

by Kelly Stiner
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Little, Phil Rizzo
Apr 27, 2020 -

W&L Subaru responded

Thanks for the review! We are certainly doing our best to put customer safety first!

April 27, 2020

Everyone at W + L is great! They did a thorough job and my service was completed quickly. I could not have asked for better service! More

by welshh
Recommend Dealer
Yes
Employees Worked With
Phil Rizzo
Apr 27, 2020 -

W&L Subaru responded

Thanks so much, we really appreciate the review!

April 27, 2020

I would give them 5 stars however I never received my seat cover I ordered for my 2019 Subaru Forester before they closed due to covid19 Fixed! More

by jhowandee
Recommend Dealer
Yes
Employees Worked With
No idea
Apr 27, 2020 -

W&L Subaru responded

Hi, and thanks for the feedback. I'm very sorry you never received that accessory. I called Nick in parts and he will be calling you to let you know that your seat cover is in. Thanks so much again for letting us know. And again, very sorry for your experience. If you need anything else, just let us know!

April 27, 2020

Excellent The people make the experience enjoyable and easy. Everyone at the dealership is professional. There is no pressure to buy. They are kind courteous an More

by ayerst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg Bassett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Piercy, Ken Heim
Apr 27, 2020 -

W&L Subaru responded

We really appreciate your business! Thank you for the review!

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