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W&L Subaru

Northumberland, PA

4.8
4,349 Reviews
From the moment W&L Subaru opened its doors back in 1965, we have dedicated ourselves to offering a relaxed and pleasant car purchasing experience to the people of Northumberland, PA, spanning more than five decades. Right from the beginning, our dealership has been a family-owned venture, where we emphasize a stress-free shopping atmosphere. It's our pleasure to provide considerate extras for our customers, including free loaner cars during service appointments and complimentary pick-up and delivery services for those in the local area. At our dealership you will find the most popular new Subaru models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you, no matter what stage or automotive ownership you're at - shopping, buying or Subaru servicing. When you're here, you're family. That's the W&L Difference!
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535 Point Township Dr

Northumberland, PA

17857

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Showing 4,349 reviews

March 17, 2020

The people we dealt with were very easy to deal with I told Ken whay I was look for and he brought it out front he went with is for a ride along to help explain the t ouch screen.mark explained the paperw More

by coachdk18
Recommend Dealer
Yes
Employees Worked With
Mr Chubb did a great job, Mark Piercy, Ken Heim
Mar 17, 2020 -

W&L Subaru responded

Thank you for the review! We are pleased you had such a great experience!

March 17, 2020

Courteous, reliable service. I trust the folks at this dealership to diagnose problems with my Subaru and make an excellent repair. Courteous and reliable staff. And I especiall More

by CLAMPART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Young
Mar 21, 2020 -

W&L Subaru responded

We are so pleased to have earned your trust! If you need anything else, just let us know! Thanks for the review!

March 17, 2020

Very friendly and accommodating staff who are easy to interact with. I happened to be in the area and needed an oil change. They agreed to an express service and I presented my paperwork/coupon and the More

by Subypower
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Gallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Bennar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Little
Mar 17, 2020 -

W&L Subaru responded

Thank you for visiting our service department! Have a great day!

March 16, 2020

Great Experience Great experience: friendly, knowledgeable staff; great vehicle at a very fair price. I would definitely do business with W&L Subaru again, and I would More

by jstotter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Bennar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Piercy
Mar 16, 2020 -

W&L Subaru responded

Thanks so much for reviewing our dealership! Have a great day!

March 13, 2020

The staff at W&L Subaru are friendly and very willing to help their customers. Phil Rizzo introduced us to Dale Long.. Dale was very patient and took the time to explain the entire process. Robert Shoup als More

by ndboyer39
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Rizzo
Mar 14, 2020 -

W&L Subaru responded

Thanks for taking the time to post this review! We really appreciate it!

March 13, 2020

very pleased very professional staff,large inventory of clean cars, customer focused our saleslady Kimrorke was outstanding and mark our financial closer was a More

by buck070
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Piercy, Kim Rorke
Mar 13, 2020 -

W&L Subaru responded

Thank you so much for the review and rating! We really appreciate it!

March 13, 2020

Always a pleasant experience! Coffee for me, treats for my dog, friendly faces and professional treatment! Sorry I don’t know any of the peoples names More

by dianemmckinley
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2020 -

W&L Subaru responded

Thank you Diane! It was our pleasure helping you with your service needs!

March 13, 2020

Our service was less than awesome. We've been taking our cars to your dealership for almost 7 years, but this last interaction was the worst. After establishing contact with my cell phone for services to More

by brettfillmore
Recommend Dealer
No
Employees Worked With
Diana
Mar 13, 2020 -

W&L Subaru responded

Hi Brett, thanks for the feedback. I'm very sorry for your experience here. I looked and I think the confusion is that we have multiple numbers stored under your record (a 570 area code number, a 405 area code, and a 580 area code). If you let me know which one is correct, I'll be happy to eliminate all of the other ones. My name is Rob and my number is 570.473.3432. Again, I'm very sorry for your experience, and I look forward to helping you with this issue. Thanks, and have a great day!

March 12, 2020

Always the best! As W &L strives to give the finest customer and car service in the industry, nothing beats the focus of their team effort. Always a pleasure to do b More

by sweettoothfairy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Young, techs AR and RC ( whom I did not meet)
Mar 12, 2020 -

W&L Subaru responded

Thanks so much! We really appreciate your business!

March 12, 2020

Courteous expertise After being told that I needed a recall repair that would take two hours, I asked for a loaner because I had not anticipated the wait:request granted. More

by RVHORT3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 13, 2020 -

W&L Subaru responded

We are very pleased that you enjoyed the free loaner car for your service visit! Thanks for the review!

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