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W&L Subaru

Northumberland, PA

4.8
4,349 Reviews
From the moment W&L Subaru opened its doors back in 1965, we have dedicated ourselves to offering a relaxed and pleasant car purchasing experience to the people of Northumberland, PA, spanning more than five decades. Right from the beginning, our dealership has been a family-owned venture, where we emphasize a stress-free shopping atmosphere. It's our pleasure to provide considerate extras for our customers, including free loaner cars during service appointments and complimentary pick-up and delivery services for those in the local area. At our dealership you will find the most popular new Subaru models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you, no matter what stage or automotive ownership you're at - shopping, buying or Subaru servicing. When you're here, you're family. That's the W&L Difference!
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535 Point Township Dr

Northumberland, PA

17857

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Showing 4,349 reviews

January 03, 2020

Stopped by without an appointment Our battery died on vacation, we stopped for a replacement on our way home. We were fit in and taken care of in a welcoming, professional and timely m More

by marn_al
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Jan 03, 2020 -

W&L Subaru responded

It was our pleasure helping you! Thank you for the review!

January 03, 2020

Very nice staff Very nice Staff and clean faculty just had oil change and tire rotation done price was high but coupon helped some.and would go back again More

by nstraub2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Bingaman, Mark Piercy
Jan 03, 2020 -

W&L Subaru responded

We are so pleased you enjoyed your service visit! Thanks!

January 03, 2020

Expierence Awesome service. Christian was perfessional and knowledgeable. Very helpful and friendly. He did not push me to buy. Left the decision to me. Be More

by bagovernale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Perles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Piercy
Jan 03, 2020 -

W&L Subaru responded

Thank you so much for the review!

January 03, 2020

great experience we really appreciate all the help we recieved in the decision to buy the car, Curt was very helpful in showing us all the things the car will do.it wi More

by sillynana_3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curt, Mark Piercy
Jan 14, 2020 -

W&L Subaru responded

Thanks so much for the review!

January 02, 2020

Great service very accomadating All of the employees were very friendly and helpful. They went out of there way to help me get my new lease after my old GMC's transmission went. They More

by PATCHSTELTZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Bennar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Piercy
Jan 03, 2020 -

W&L Subaru responded

Thank you for taking the time to write this review! Have a great day!

January 02, 2020

The folks were outstanding! The folks at the collision center were outstanding to work with. The vehicle was done in a timely fashion. We were very satisfied with the work. Th More

by david dearing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I apologize, but I do not know the employees at the collision center. I worked with 3 different people and they were all great.
Jan 03, 2020 -

W&L Subaru responded

Thank you for reviewing our collision center!

January 01, 2020

Best Ever Eprice from Donna, in person with Kim - then finances with Shuanda - best car buying experience that I’ve ever had. 50+ years old and I’ve never been More

by Linda S
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Gallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaunda Zeigler, Kim Rorke
Jan 03, 2020 -

W&L Subaru responded

Thanks Linda, we are so pleased you enjoyed your experience here! We really appreciate you making the trip. Enjoy your new wheels!

December 31, 2019

top of the line Worked direct with owner Andy Long and got personal service second to no other dealer. Andy involved his staff sales and finance staff to close the More

by sfjenkins002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curt Reid, Mark Piercy
Jan 03, 2020 -

W&L Subaru responded

Thanks so much!

December 31, 2019

good trade in friendly help and strait forward sales info about car and trade in. had a tour through the new building which was helpful for future visits. More

by bowersox7
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Heim
Jan 03, 2020 -

W&L Subaru responded

Thank you for your business! If you need anything else, we are here for you!

December 30, 2019

Costly maintenance I had my new Forester in for the first oil change and tire rotation. The service was straightforward and timely. Scheduling the appointment online was More

by sspur12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 03, 2020 -

W&L Subaru responded

Thank you for the feedback. The re-delivery gas card is a special promotion from Subaru of America called the "Love Encore" program. In order to qualify to get the Love Encore $25 gas card, the customer must come in for a "re-delivery" between 14 and 45 days of the purchase of their brand-new Subaru. The "re-delivery" is just a 2nd tutorial on how to use all of the car's electronics and other features. You purchased your vehicle on May 31 2019, so you would have had to come in for the re-delivery between June 14th and July 15th 2019. I see from your emails to Brian and Christian that your schedule didn't allow you to make it during Subaru's required window. I totally understand and sympathize with having a busy schedule. Unfortunately we don't have any way to override the rules of Subaru's "Love Encore" program. If you have any other questions, feel free to reach out to me, Rob, at 570.473.3432. I'll be happy to help any way I can. Have a great day.

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