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W&L Subaru

Northumberland, PA

4.8
4,405 Reviews
From the moment W&L Subaru opened its doors back in 1965, we have dedicated ourselves to offering a relaxed and pleasant car purchasing experience to the people of Northumberland, PA, spanning more than five decades. Right from the beginning, our dealership has been a family-owned venture, where we emphasize a stress-free shopping atmosphere. It's our pleasure to provide considerate extras for our customers, including free loaner cars during service appointments and complimentary pick-up and delivery services for those in the local area. At our dealership you will find the most popular new Subaru models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you, no matter what stage or automotive ownership you're at - shopping, buying or Subaru servicing. When you're here, you're family. That's the W&L Difference!
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535 Point Township Dr

Northumberland, PA

17857

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Showing 4,405 reviews

October 17, 2019

Professional and courteous I enjoyed my experience in shopping for a new vehicle. I got the vehicle I wanted at what I considered to be a fair price. A very low pressure environ More

by tom@tomsr.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Gallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Perles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Piercy
Oct 18, 2019 -

W&L Subaru responded

We are glad you had such a great experience! Thanks!

October 16, 2019

Great Dealership The service was superb, the price was fair. The car we really wanted was not listed in the inventory, saw it on line, said in transit. Then it disap More

by Tommy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaunda Zeigler, Angela McCormick
Oct 17, 2019 -

W&L Subaru responded

Thank you for the review!

October 16, 2019

Over the top The sales crew and support staff went over the top to help us buy our Highlander. We traveled from out of state and they made the sale effortless. T More

by scott.roix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Delosier, Mark Piercy, Angela McCormick
Oct 17, 2019 -

W&L Subaru responded

Thank you for making the long journey to our dealership! We are glad you had a great experience!

October 14, 2019

excellent Great service staff. Very professional. It’s actually pleasant to have car serviced. Staff very courteous, listens well and goes beyond average in mee More

by fmh1218
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Andy Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Meghan Balum
Oct 14, 2019 -

W&L Subaru responded

Thank you so much for posting this! Have a great day!

October 14, 2019

"Above and Beyond" I wasn't planning on purchasing a vehicle just yet, but when the car I was driving died I found myself in a pinch. The staff was very friendly and we More

by DementedDC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Rorke
Oct 15, 2019 -

W&L Subaru responded

Thank you! It was our pleasure helping you!

October 13, 2019

New car purchase Friendly sales staff. Informative and helpful through the whole process. Very personable team. They had firsthand knowledge and experience with the pr More

by iamthecalm
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Bennar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaunda Zeigler
Oct 14, 2019 -

W&L Subaru responded

We are so glad you had such a great experience. Thanks!

October 11, 2019

Overall good Overall the service has always been excellent until this last visit. I was scheduled for a service and inspection. The inspection was not completed du More

by bcillo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kris Little
Oct 11, 2019 -

W&L Subaru responded

Thank you for the feedback. I am very sorry for your experience. You are absolutely right: there should always be a ready supply of those stickers. I will definitely look into what happened to prevent running out in the future. If there is anything else I can do for you, please contact me, Rob, at W&L Subaru, 570.473.3432. Thanks again, and have a great day.

October 11, 2019

Excellent customer service Had body repairs done after an accident. Repairs where done in a efficient and timely manner. Very friendly and informative. Loaner car provided witho More

by alweshope9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
Oct 11, 2019 -

W&L Subaru responded

Thank you for visiting our service department! Have a great day!

October 11, 2019

Great customer service! Kyle Bennar was awesome. He was easy to work with, accommodating and not at all pushy. We greatly appreciated his expertise and assistance! I am a fir More

by hmt317
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kyle Bennar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Piercy
Oct 11, 2019 -

W&L Subaru responded

Thank you for posting this! We are so glad we were able to give you a great first car-buying experience !

October 11, 2019

removed and replaced passenger side low beam Above service with car wash was completed in less than twenty five minutes even tho I had appointment. Very good from begining to end as always. More

by jappso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Eister
Oct 11, 2019 -

W&L Subaru responded

Thanks for the review! We really appreciate it!

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