Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
W&L Subaru
Northumberland, PA
4,346 Reviews
From the moment W&L Subaru opened its doors back in 1965, we have dedicated ourselves to offering a relaxed and pleasant car purchasing experience to the people of Northumberland, PA, spanning more than five decades. Right from the beginning, our dealership has been a family-owned venture, where we emphasize a stress-free shopping atmosphere. It's our pleasure to provide considerate extras for our customers, including free loaner cars during service appointments and complimentary pick-up and delivery services for those in the local area.
At our dealership you will find the most popular new Subaru models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you, no matter what stage or automotive ownership you're at - shopping, buying or Subaru servicing. When you're here, you're family. That's the W&L Difference!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,346 reviews
July 10, 2019
lovely experience Kim and Robert were both very pleasant and professional; we enjoyed working with both of them. Thanks again to Kim for finding our garage door opener. Kim and Robert were both very pleasant and professional; we enjoyed working with both of them. Thanks again to Kim for finding our garage door opener. More
by pmnorth
Verified Customer
July 08, 2019
No more leak! I bough a new (to me) 2016 certified preowned forester from W&L. Good price, staff was willing to stay late to accommodate my schedule. Not long after I bough a new (to me) 2016 certified preowned forester from W&L. Good price, staff was willing to stay late to accommodate my schedule. Not long after, the car developed a water leak. Ponding in the cargo area! Thought not technically covered under warranty, the service folks talked to sales and agreed to fix it free of charge. Turns out the Satellite antenna was the culprit. I was given a nice loaner car for the duration of the repair, over a week, and now all is right with the world again. Enjoying my 2016 Foz! More
by f_klock
Employees Worked With
Kris Delosier, Kris Little
July 08, 2019
Excepential! My vehicle was delivered to me so I had not been to your dealership before. I had an appointment to get a second remote for my Forester. I was very My vehicle was delivered to me so I had not been to your dealership before. I had an appointment to get a second remote for my Forester. I was very impressed by the inventory selection, the prompt service and the friendliness of your staff following a holiday. What blew me away was the customer lounge. You have it well stocked to make the customer feel like they are at home. Your staff does a FANTASTIC job. When a team likes their jobs: they come to work, go above and beyond doing their job and with a smile. W&L Subaru does that. What more could a customer ask for.... More
by julimiller
Employees Worked With
Kim Rorke, Kris Little
July 08, 2019
Another good job .. I needed an oil change and I just stopped in. They took care of my car, found filters that needed to be replaced, rotated my tires and had me on the r I needed an oil change and I just stopped in. They took care of my car, found filters that needed to be replaced, rotated my tires and had me on the road in less than an hour. Oh BTW this happened on a Saturday without an appointment. they worked to me schedule not theirs.. More
by jp
Employees Worked With
Kris Little
July 08, 2019
Above and Beyond Such a pleasant experience from top to bottom. Many thanks to ownership, sales and service team! Andrew Long (General Manager) is courteous and a tr Such a pleasant experience from top to bottom. Many thanks to ownership, sales and service team! Andrew Long (General Manager) is courteous and a true professional! Roy Beck (Service Advisor) is very knowledgeable and advises me on the service options when my vehicle is in need of maintenance and repairs. More
by Steelers58
July 08, 2019
They are the best Friendly staff. They explain everything..they are awesome. They get you in as soon as possible if they do make a mistake they will correct it no quest Friendly staff. They explain everything..they are awesome. They get you in as soon as possible if they do make a mistake they will correct it no questions asked..Will buy my next new car here as welll More
by FX4F150
July 08, 2019
OUTSTANDING DEALS AND SERVICE STAFF, KEEPT ME INFORMED ABOUT THE CAR I WAS INTERESTED IN, AND PROVIDED ALL MY QUESTIONS WITH STRAIT ANSWERS THIS IS OUR SECOND SUB DEALS AND SERVICE STAFF, KEEPT ME INFORMED ABOUT THE CAR I WAS INTERESTED IN, AND PROVIDED ALL MY QUESTIONS WITH STRAIT ANSWERS THIS IS OUR SECOND SUBARU . More
by stones_throw45
July 05, 2019
very helpful They listened to me about an issue and took care of it. Great service, highly recommended, very happy I purchased a car from t his dealer. They listened to me about an issue and took care of it. Great service, highly recommended, very happy I purchased a car from t his dealer. More
by Localcarowner
Employees Worked With
MA
July 05, 2019
All of our vehicles are from here We have been super pleased with the service and pricing, that we just bought our 3rd vehicle in less than a year from here! We couldn’t be more happy We have been super pleased with the service and pricing, that we just bought our 3rd vehicle in less than a year from here! We couldn’t be more happy with a car dealership. More
by bethmarie03
Employees Worked With
Shaunda Zeigler, Kris Delosier
July 05, 2019
Always satisfied W&L is a first-class service. I have taken my Legacy there a few times now and have always been impressed. Loaners are always clean and they have wash W&L is a first-class service. I have taken my Legacy there a few times now and have always been impressed. Loaners are always clean and they have washed the car if they thought it was too dirty. They take good care of my car and I’ll keep taking it there for as long as I own a Subaru. More
by jdmillerlcsw
