W&L Subaru

Tires Sidewall blew out on tire. Made appt online, didn't have tired in stock and had to leave car for like four days. Was suppose to get $75 prepaid visa Sidewall blew out on tire. Made appt online, didn't have tired in stock and had to leave car for like four days. Was suppose to get $75 prepaid visa or MasterCard never got paperwork to mail in or an info about it had to call them again. Never washed car like they promised. Basically they talked the talk but didn’t walk the walk. They need to step up to the plate and do what they say. More

2019 Crosstrek purchase W&L is A no-nonsense dealership that offers great deals! Friendly & knowledgeable sales people that know the Subaru products. Always worth the drive t W&L is A no-nonsense dealership that offers great deals! Friendly & knowledgeable sales people that know the Subaru products. Always worth the drive to Northumberland. More

Not perfect but still good service I purchased a spare key through this subaru dealership which came along with a key fitting and program service ( about $300 overall so a little pricey I purchased a spare key through this subaru dealership which came along with a key fitting and program service ( about $300 overall so a little pricey). Everything ended well but it was not entirely a smooth ride (no pun intended). I made an appointment with them amd took the car in. Was told the service was going to be about 30 mins over the phone but ended up being 2 hours because they were having trouble using the shaped key to start the car. Long story short, they broke that key and had me return about 5 days later to try again, the second time around beimg smooth. They made up for the time I had to wait and the money I spent on gas by refunding me $50 bucks, which I deemed to be fair. More

So nice and helpful! This was my first big purchase and Luther was super helpful. He found me the best deal in my price range and everyone answered all of my questions wit This was my first big purchase and Luther was super helpful. He found me the best deal in my price range and everyone answered all of my questions without making me feel stupid. I went there assuming they would try to rip me off or take advantage of me and they proved me wrong! More

Great Service I took my car in for Oil change and tire rotation and included a coupon that, a free brake inspection and an Air filter change. Also included was a re I took my car in for Oil change and tire rotation and included a coupon that, a free brake inspection and an Air filter change. Also included was a recall fix regarding the Airbags. I was very pleased that everything was done quicker than I expected. The staff was courteous throughout the whole time. My one complaint was that Fox News was playing on the TV. I realize it's difficult to have a channel on that pleases everyone, but a test pattern would be an improvement over Fox News. More

Amazing Dealership Our experience with this dealership has been nothing short of fantastic. They care about their community and customers going above and beyond what the Our experience with this dealership has been nothing short of fantastic. They care about their community and customers going above and beyond what they would ever need too! More

Wonderful experience! I’m amazed how fast your dealers get us in and out of there :) They make it seem effortless! I’m impressed how well the entire team works together to I’m amazed how fast your dealers get us in and out of there :) They make it seem effortless! I’m impressed how well the entire team works together to get the job done. I left there with a smile on my face. More

Disappointed My car was serviced 7/9. I just took legacy to local garage because of grinding noise when brakes were applied. I discovered that I need new front br My car was serviced 7/9. I just took legacy to local garage because of grinding noise when brakes were applied. I discovered that I need new front brakes and rotors at a $275 price tag. If your service dept found this concern, I would have had you make repairs rather than causing me anxiety driving my car with my grandchildren. More

What a great experience! I have bought several new vehicles in the last 20 years. This was by far the the most enjoyable and easiest car buying experience I have ever had. I w I have bought several new vehicles in the last 20 years. This was by far the the most enjoyable and easiest car buying experience I have ever had. I will recommend them to all friends and family and look forward to working with them again. More

Wonderful Service! I was a first time buyer with not the greatest of credit scores since I had just began building my credit roughly a year or so ago. Luther went above I was a first time buyer with not the greatest of credit scores since I had just began building my credit roughly a year or so ago. Luther went above and beyond to help me get into a vehicle that would fit my entire family. My husband and I just went to browse. We bought our vehicle within just a matter of days. I could not have asked for better service. Thank you all! More