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W&L Subaru

Northumberland, PA

4.8
4,345 Reviews
From the moment W&L Subaru opened its doors back in 1965, we have dedicated ourselves to offering a relaxed and pleasant car purchasing experience to the people of Northumberland, PA, spanning more than five decades. Right from the beginning, our dealership has been a family-owned venture, where we emphasize a stress-free shopping atmosphere. It's our pleasure to provide considerate extras for our customers, including free loaner cars during service appointments and complimentary pick-up and delivery services for those in the local area. At our dealership you will find the most popular new Subaru models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you, no matter what stage or automotive ownership you're at - shopping, buying or Subaru servicing. When you're here, you're family. That's the W&L Difference!
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535 Point Township Dr

Northumberland, PA

17857

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Showing 4,345 reviews

November 30, 2023

We gave our coupons to the agent who took our car - they left them in the car and did not apply them - when we asked about it we were told they mostly didn't apply and that only one could be used - meh More

by cgengler0
Recommend Dealer
No
Nov 30, 2023 -

W&L Subaru responded

Thank you for the feedback. We looked into your bill and we are seeing on page 2 that we applied the 15% parts and labor coupon that you presented, which resulted in a discount of $27.13. In general, it is true that we do not permit stacking of multiple coupons. Thank you again for the feedback, and have a great day.

November 30, 2023

I've had nothing but great experiences with all of the staff at W&L since purchasing my ascent. I will forever go back there for servicing and new vehicles when I'm in the market! More

by lflynn2013
Recommend Dealer
Yes
Employees Worked With
Keayon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keayon Williams
Nov 30, 2023 -

W&L Subaru responded

Thank you so much! See you next time!

November 30, 2023

Very organized, caring, and competent employees The dealership was spotless, the employees were there waiting for me to pull into the service bay and took take care of my needs and made my visit very e More

by dcckleb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin
Nov 30, 2023 -

W&L Subaru responded

Thank you so much! Have a great day!

November 30, 2023

Had to bring my vehicle back two times because it was not done right initially More

by tracyaclark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin
Nov 30, 2023 -

W&L Subaru responded

Thank you for the feedback. We apologize for the inconvenience you experienced in getting your vehicle's issue resolved. We really appreciate your patience and giving us a 2nd crack at it. Thanks again for the feedback and have a great day.

November 30, 2023

Very knowledgeable and professional. Described the process every step of the way. Listened to what I was saying interested me. More

by BROUSE70
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Shoup
Nov 30, 2023 -

W&L Subaru responded

Thanks!

November 28, 2023

Nice The waiting room was clean and orderly and the service staff were informative and efficient. More

by flather
Recommend Dealer
Yes
Nov 29, 2023 -

W&L Subaru responded

Thanks and have a great day!

November 28, 2023

The tech did a great job letting me know the issues with my vehicle. I appreciated his honesty and how he explained the issues. More

by chr08ped
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keayon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

W&L Subaru responded

Thank you!

November 28, 2023

Very professional, I have bought 2 cars from them. Their service team is excellent. I am always treated well. More

by centralpenncarpet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keayon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

W&L Subaru responded

Thanks so much for the 5-star ratings!

November 27, 2023

Kind courteous knowledgeable Friendly helpful experienced Great place to purchase a vehicle Especially if it's a Subaru More

by Linda
Recommend Dealer
Yes
Employees Worked With
Colby Coxe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colby Coxe
Nov 29, 2023 -

W&L Subaru responded

Thanks, Linda!

November 27, 2023

Great dealership! ! Love my new car! Everyone was very friendly and efficient. Will definitely buy my next car here! More

by kimberly.canfield
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

W&L Subaru responded

Thanks so much for the 5-star ratings! See you next time!

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