W&L Subaru - Service Center

I was told by W&L that work needed to be done to pass inspection. I had recently had an oil change somewhere else. They were going to inspect my car. But I said I'd go to W&L for the 'free' inspection. B inspection. I had recently had an oil change somewhere else. They were going to inspect my car. But I said I'd go to W&L for the 'free' inspection. But W&L wouldn't let my car pass inspection. My car got inspected elsewhere without any problems. More

I have been doing business with W&L Subaru for many years. All of my experiences with them have been excellent. Becky Kline in Sales has helped me to select and buy several vehicles. Everyone I have de years. All of my experiences with them have been excellent. Becky Kline in Sales has helped me to select and buy several vehicles. Everyone I have dealt with in Service has been helpful to me, and provided what my vehicles needed. More

Went for 12000 mile oil change. Was very busy but was done lot faster than I thought it would take. Was very busy but was done lot faster than I thought it would take. More

Courteous and professional The care you receive is worth driving two hours away from my home driving two hours away from my home More

I couldn’t have been more impressed with the W&L dealerships. Clearly customer service is their priority and they delivered on that front exceptionally well dealerships. Clearly customer service is their priority and they delivered on that front exceptionally well More

W&L is the most professional auto repair shop i ever used. I hesitate to purchase a vehicle elsewhere. used. I hesitate to purchase a vehicle elsewhere. More

Great experience and great dealership! The first time I've taken my car there to be serviced and it couldn't have been better. Staff was friendly and timely. The first time I've taken my car there to be serviced and it couldn't have been better. Staff was friendly and timely. More

I'm very satisfied with the personal way they run the customer end of the shop! I'm also very satisfied with the quality outcome and timeliness of the work done to my car! customer end of the shop! I'm also very satisfied with the quality outcome and timeliness of the work done to my car! More

wonderful people, perfect services done on my car the people at the desk were always kind and helpful, the service to my car was done quickly, you cannot even tell that i had to have it repaired people at the desk were always kind and helpful, the service to my car was done quickly, you cannot even tell that i had to have it repaired More

Had my car over 5 days from collision center . . messages every day stated my windshield was being installed. When in fact it wasnt.. then Keayon called me said it was finished and I had to pay my . messages every day stated my windshield was being installed. When in fact it wasnt.. then Keayon called me said it was finished and I had to pay my deductible so they could send car back to w & l collision .. I pd it ..I left work tp go get car and return rental .. drove 90 min and car wasn't at collision .. Keayon said car was still being worked on and would be done by end of day .. he lied earlier in the day .. I missed work .. and I had to pay an extra 2 days on my rental .. this is unacceptable.. and I want to know how I will be compensated for it . Unhappy customer.. w & l collision called me every day to inform me what was going on ..they went above and beyond can't say the same for service center and esp ..Keayon.. Signed.. unhappy Scott Rhody More