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W&L Subaru - Service Center

Northumberland, PA

4.7
2,080 Reviews

2,080 Reviews of W&L Subaru - Service Center

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June 12, 2020

Convenient It was very nice of your company to pick up our car and take it to be serviced. That made it very convenient for us. Thank you very much. More

by BTM3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Rizzo
Jun 15, 2020 -

W&L Subaru responded

We are so pleased that you enjoyed our customer pick-up-and-delivery perk for service! Thanks for posting!

June 12, 2020

Great experience with one question lingering With all the chaos with the virus, my experience at W&L was tremendous. Waiting area super and all other concerns addressed. As always the team were More

by djgifford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Bennar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Generally the maintenance team that serviced my car today.
Jun 12, 2020 -

W&L Subaru responded

I'm sorry you are having trouble with your door locks. I will have service reach out to you today. Thanks for the feedback and have a great day.

June 10, 2020

Great Service Have owned 3 Subaru's over the last 30 years. Have lived in several other states. This is the best Subaru dealership I have every been to! Professiona More

by BOZEYZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Eister
Jun 12, 2020 -

W&L Subaru responded

Thank you for posting this review!

June 09, 2020

great customer care always have had excellent service at this dealership, fast turn around time, take you in as soon as you arrive, they let you know if anything more nee More

by ddlb57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : not sure who helped, all are excellent in what they do, Phil Rizzo
Jun 09, 2020 -

W&L Subaru responded

Thank you, we appreciate the review!

June 05, 2020

A++ Dealership Always top notch...there's a reason I travel 135 miles to this dealership. I bought my first Subaru here for the price, and the people and service ke More

by sboak44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2020 -

W&L Subaru responded

We are so very grateful that you make the trip to our dealership! Thanks so much!

June 05, 2020

I had a small accident with my Jeep. Took it over to W&L. Free estimates for damage and complimentary rental car (mine was a 2019 Subaru Outback 2.5i). Rusty Kauffman was very straightforward, laidback More

by delsicw20
Recommend Dealer
Yes
Employees Worked With
Rusty Kauffman
May 30, 2020

Curt has sold multiple vehicles to myself and people I love (5 vehicles in all within the past 2 yrs). I drive an hour to buy and service vehicles at W and L, when I have a Subaru dealership 10 mins from More

by way inn
Recommend Dealer
Yes
Employees Worked With
Gregg Bassett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curt Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Piercy
May 31, 2020 -

W&L Subaru responded

Thanks so much for making the trip!

May 25, 2020

Professional service My car was recently due for regular maintenance and also PA inspection. When I dropped off the car, there was no line and I was greeted promptly and p More

by Pat M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2020 -

W&L Subaru responded

Thanks Pat, we really appreciate your review! See you next time!

May 25, 2020

Above and beyond! Yet again, the service department performed flawlessly. The service tech even came out to the waiting room to verify what I was having done and went a More

by Matt Scicchitano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cliff Clymer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick in parts, Adam Jones(technician) and Isaac and Margie in service
May 26, 2020 -

W&L Subaru responded

Thanks Matt! If you ever need anything, just let us know!

May 25, 2020

Amazing service every time. They get me in and out very quickly and are always friendly and caring. They always take great care of me and my vehicle. More

by Lynnette
Recommend Dealer
Yes
Employees Worked With
Gregg Bassett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cliff Clymer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Rizzo
May 26, 2020 -

W&L Subaru responded

Thank you for posting this!

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