2,080 Reviews of W&L Subaru - Service Center
Convenient It was very nice of your company to pick up our car and take it to be serviced. That made it very convenient for us. Thank you very much. It was very nice of your company to pick up our car and take it to be serviced. That made it very convenient for us. Thank you very much. More
Great experience with one question lingering With all the chaos with the virus, my experience at W&L was tremendous. Waiting area super and all other concerns addressed. As always the team were With all the chaos with the virus, my experience at W&L was tremendous. Waiting area super and all other concerns addressed. As always the team were courteous and helpful. My regular service completed and other issues resolve except one. My doors no longer lock automatically when car started/ driving. The team could not resolve this issue and contacted Subaru, This is the day following service and I still have not heard from the team why this is no longer happens. Other that that, thank you for your car of the car and a safe,clean, spacious healthy waiting area, P.s. the car wash is a wonderful addition. More
Great Service Have owned 3 Subaru's over the last 30 years. Have lived in several other states. This is the best Subaru dealership I have every been to! Professiona Have owned 3 Subaru's over the last 30 years. Have lived in several other states. This is the best Subaru dealership I have every been to! Professional, helpful, respectful, and genuine interest in taking care of what I needed. More
great customer care always have had excellent service at this dealership, fast turn around time, take you in as soon as you arrive, they let you know if anything more nee always have had excellent service at this dealership, fast turn around time, take you in as soon as you arrive, they let you know if anything more needs to be done to your car , very clean waiting area and v good refreshments for customers if wanted when you wait More
A++ Dealership Always top notch...there's a reason I travel 135 miles to this dealership. I bought my first Subaru here for the price, and the people and service ke Always top notch...there's a reason I travel 135 miles to this dealership. I bought my first Subaru here for the price, and the people and service keep me coming back More
I had a small accident with my Jeep. Took it over to W&L. Free estimates for damage and complimentary rental car (mine was a 2019 Subaru Outback 2.5i). Rusty Kauffman was very straightforward, laidback W&L. Free estimates for damage and complimentary rental car (mine was a 2019 Subaru Outback 2.5i). Rusty Kauffman was very straightforward, laidback and professional and helped explain when I had a question. Jeep looked brand new when I got it back. W&L also cleaned and detailed my car for free. Would recommend! More
Curt has sold multiple vehicles to myself and people I love (5 vehicles in all within the past 2 yrs). I drive an hour to buy and service vehicles at W and L, when I have a Subaru dealership 10 mins from love (5 vehicles in all within the past 2 yrs). I drive an hour to buy and service vehicles at W and L, when I have a Subaru dealership 10 mins from where I live and 15 mins from where I work (2 different dealerships). The staff there beyond exceptional and I don't have a reason to buy anywhere else. I've bought/serviced new and used there and the experience is always more like catching up with friends than buying and/or serving vehicles. More
Professional service My car was recently due for regular maintenance and also PA inspection. When I dropped off the car, there was no line and I was greeted promptly and p My car was recently due for regular maintenance and also PA inspection. When I dropped off the car, there was no line and I was greeted promptly and professionally. (And everyone was wearing masks for COVID19). While the work was being done I was able to access the high speed internet and attend an important meeting. When the work was done I signed a paper and was out the door in under a minute. That's service! More
Above and beyond! Yet again, the service department performed flawlessly. The service tech even came out to the waiting room to verify what I was having done and went a Yet again, the service department performed flawlessly. The service tech even came out to the waiting room to verify what I was having done and went above and beyond to complete the service. I also had to get some parts at the parts department and they spent extra time to find some parts I had difficulty locating. I honestly would not go anywhere else. W&L's Service and Parts departments are the best in the business! More
Amazing service every time. They get me in and out very quickly and are always friendly and caring. They always take great care of me and my vehicle. quickly and are always friendly and caring. They always take great care of me and my vehicle. More