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W&L Subaru - Service Center

Northumberland, PA

4.7
2,098 Reviews

2,098 Reviews of W&L Subaru - Service Center

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January 29, 2020

Very impressed how quickly I was in and out for my recall on my 2015 Subaru Crosstrek. I showed up half hour early for my appt. and was assisted immediately. The wait time was under 40 minutes. More

by tentitan
Recommend Dealer
Yes
Employees Worked With
Don’t remember name.
Feb 04, 2020 -

W&L Subaru responded

Thanks for your review! We look forward to helping you again in the future!

January 28, 2020

Professional, helpful employees Recent trip was for my 36,000 maintenance. Service is very thorough. staff is knowledge and very professional.. Been buying cars, have cars service More

by dgejoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Bennar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Little
Feb 04, 2020 -

W&L Subaru responded

Thanks so much! If you need anything else, just let us know!

January 28, 2020

Love this dealership. The people are super friendly, knowledgeable and efficient. The customer waiting area is spotless and filled with wonderful free drinks and snacks. They even wash your car when the More

by jaaltom529
Recommend Dealer
Yes
Employees Worked With
Kris Little
Jan 28, 2020 -

W&L Subaru responded

Thanks for the feedback, and have a great day!

January 28, 2020

Very good! I bought a used 2017 Subaru Crosstrek from W@L in late Nov. Nice shape, low miles. I love this car. I did get the extended service plan. After putting More

by jswitay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 04, 2020 -

W&L Subaru responded

We are so pleased we could help you out! Thank you for sharing this story online!

January 28, 2020

Quick and efficient, inclusive and personalized service. As a returning customer, I trust representatives of W&L to maintain my vehicle. Because of this, I feel safe on the road. More

by lkbean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Entire service team, Angela McCormick
Feb 04, 2020 -

W&L Subaru responded

Thank you, we really appreciate your feedback!

January 27, 2020

W&L Subaru is the best dealership we’ve ever utilized. The product, service and staff are outstanding. We’ve recommended both Subaru and W&L to many of our friends. More

by jamesaknight
Recommend Dealer
Yes
Employees Worked With
Becky Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2020 -

W&L Subaru responded

We are so proud to have provided you such great experiences! Thank you!

January 27, 2020

Awesome I have worked with W&L since the day I moved to PA. Service and sales have always been extraordinary, so much so that barring some huge change in Sub More

by onehpbmw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Little, Angela McCormick
Jan 28, 2020 -

W&L Subaru responded

Thanks for posting this review!

January 25, 2020

Good Experience I am very pleased with the service I received at my most recent visit to W&L Subaru. The Service Adviser, Diana Eister, kept me informed, and was plea More

by jcampkc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Eister, Service Adviser
Jan 28, 2020 -

W&L Subaru responded

We are so glad you enjoyed your service visit!

January 25, 2020

recall Very polite and good time for service. Waiting rooms very nice and clean. Even other workers that I did not deal with all greeted me when passing by. More

by csprow1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Rizzo
Jan 28, 2020 -

W&L Subaru responded

Thank you for taking the time to post this!

January 24, 2020

well pleased with service Very well pleased with the service and quality of work....good staff and great center.I recommend the dealership to all my friends and family. More

by theresarose8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2020 -

W&L Subaru responded

Thank you so very much! We really appreciate the review and recommendations!

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