Back

W&L Subaru - Service Center

Northumberland, PA

4.7
2,076 Reviews

2,076 Reviews of W&L Subaru - Service Center

Sort by
December 18, 2019

it was teriffic terrific every thing went perfect had battery trouble no appointment took me in promptly just a good experience waiting room was very comfort More

by ginnykk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't remember them by name my first service job they were all great
Dec 19, 2019 -

W&L Subaru responded

It was our pleasure helping you!

December 18, 2019

Very efficient. Everyone is friendly, efficient and professional. The dealership is so modern and has a great service area for customers to wait. Over that they was More

by kristinakline67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaunda Zeigler, Ken Heim, Kris Little, Phil Rizzo
Dec 19, 2019 -

W&L Subaru responded

Thanks, Kristin! Have a great day!

December 18, 2019

Great Service W & W Subaru service team is always friendly, professional and fair. I've never been disappointed in either their waiting area or the service I recei More

by mbigger51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of anyone's name
Dec 19, 2019 -

W&L Subaru responded

Thank you, we really appreciate the feedback!

December 17, 2019

Staff in the Service area The staff in the Service area were nice and eager to answer any questions I had. Chase Shambach ALWAYS answers my questions or if he doesn't know he w More

by Angela Wendt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Shambach
Dec 19, 2019 -

W&L Subaru responded

Thanks Angela! Have a great day!

December 17, 2019

Pretty great except a couple things Dealer did a great job repairing my deer damage and cleaned the whole exterior of the car as well, but they didn't replace the one light in my headlig More

by Bbialecki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Little
Dec 19, 2019 -

W&L Subaru responded

Please give us a call at 570.473.3432 and we will be happy to see if we can help with that headlight.

December 17, 2019

Deer vs Car...car lost :( Thanks to Shaun and the W & L Collision crew for their great work on my 2017 Subaru Forrester after a deer crashed into the side of me. More

by Laura S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
W & L Collision crew
Dec 19, 2019 -

W&L Subaru responded

Thank you for the feedback!

December 16, 2019

Over all good. All employees were helpful and pleasant. The waiting room was comfortable and good lighting. You could skip breakfast or lunch,the choices were great. More

by rissopat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Phil Rizzo
Dec 19, 2019 -

W&L Subaru responded

Thank you!

December 15, 2019

Easy. Efficient. Went in for a service appointment as a college student living away from home. Appointment was extremely easy to schedule. The service area is very wel More

by Melania
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Honestly can’t recall employee names.
Dec 19, 2019 -

W&L Subaru responded

Thanks for visiting our service dept, Melania! We look forward to your next visit!

December 11, 2019

W&L Subaru- A Good experience Very professional and courteous service. The issues we brought the vehicle in for were addressed, although, they were not remedied! A loaner car was p More

by roaddawg5
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
I am not sure.
Dec 13, 2019 -

W&L Subaru responded

Thanks for the feedback, I apologize if your issues were not remedied. If there is anything I can do to help, just give me a call, 570.473.3432. My name is Rob.

December 11, 2019

Oil change/ tire totation/ state Inspectin and Ignition coil Great waiting area . I have ability to work while waiting. Wait time for the service was good. They also resolved an issue I had with my CD player. More

by lucymhmh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Little
Dec 13, 2019 -

W&L Subaru responded

Thanks, Lucy, we are glad you enjoyed our comfy waiting lounge! Have a great day!

...
174
...