2,097 Reviews of W&L Subaru - Service Center
Quick efficient service with no pressure for add-ons. Great service from start to finish. Waiting room was clean and well stocked with drinks and snacks! The restrooms were clean. The service specialis Great service from start to finish. Waiting room was clean and well stocked with drinks and snacks! The restrooms were clean. The service specialist were informed and efficient. More
inspection The waiting room is very pleasant. The inspection was quick and the person helping me was friendly. I will use it again. always helpful. Thanks. The waiting room is very pleasant. The inspection was quick and the person helping me was friendly. I will use it again. always helpful. Thanks. More
The best Dealership I’ve ever encountered. I have been very pleased with W&L. I’ve had a couple issues with the used car I purchased from them and they have met me full-on every time; even tho I have been very pleased with W&L. I’ve had a couple issues with the used car I purchased from them and they have met me full-on every time; even though it was either outside of the initial warranty they gave for the car, or wasn’t included in it at all. The management I’ve worked with are of the highest caliber. Can’t say enough about theIr kindness and professionalism.. Thank you Mike, Greg and Roy; I am very grateful. Also, a shout-out to Andy who I have not met, but was Instrumental in getting a repair done for me that the extended warranty company initially denied my claim for. Thank you sir I too am grateful for you making that happen. Also, last but definitely not least, is Isaac in service. One of the friendliest guys you’ll find, and is an unequivocal boon to the Service Department at W&L Subaru. Thus, I can’t see myself shopping anywhere else for a new or used.vehicle, nor will I take my vehicles anywhere else for service. More
Great people, great service Staff (salespersons and service members) are always helpful and friendly. There are always applicable coupons available for service and maintenance wh Staff (salespersons and service members) are always helpful and friendly. There are always applicable coupons available for service and maintenance which helps me come back. More
State Inspection Inspection went off without a hitch. Steering and tires/wheels were checked, and the tech found that the tire pressure was not correct, and there was Inspection went off without a hitch. Steering and tires/wheels were checked, and the tech found that the tire pressure was not correct, and there was some outer wear. So they rotated the tires and did the balancing also. I haven't had any problem since. Thanks. More
Excellent Customer Service I had an 8 am appointment on 11/9 for service, tire rotation and inspection. I was told the appointment would take 1-1 1/2 hrs. I called at 10 am an I had an 8 am appointment on 11/9 for service, tire rotation and inspection. I was told the appointment would take 1-1 1/2 hrs. I called at 10 am and was told they hadn’t had a chance to get my car in yet. I had a few errands to run and asked about getting a loaner. The response was of course stop by and we will have one ready for you. I got there within 5 minutes and sure enough the loaner was there and waiting. It’s service like this that will keep us as loyal customers and we will recommend W&L to our friends and family! More
Pleased with service The body shop did a great job on my car after I had an encounter with a deer. My car looks good as new, thanks! The body shop did a great job on my car after I had an encounter with a deer. My car looks good as new, thanks! More
Great service! This was my first visit to the service center and it is awesome. It is very clean unlike every other place I have ever been to. I really liked that I This was my first visit to the service center and it is awesome. It is very clean unlike every other place I have ever been to. I really liked that I could pull my car inside the service area. The staff was courteous, Kris was super nice, and the whole experience was great. More
Spectacular! Always helpful, patient, and understanding. Everyone at this dealership is great! Highly recommend for sales and service! Best dealership I have been Always helpful, patient, and understanding. Everyone at this dealership is great! Highly recommend for sales and service! Best dealership I have been to thus far! More
Awesome I have been coming to W&L Subaru since lhe day I moved to this area. Both the sales and service department are so excellent I haven't even given a t I have been coming to W&L Subaru since lhe day I moved to this area. Both the sales and service department are so excellent I haven't even given a thought to looking elsewhere. Exactly how a dealership should operate. Thank you. More