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W&L Subaru - Service Center

Northumberland, PA

4.7
2,097 Reviews

2,097 Reviews of W&L Subaru - Service Center

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November 19, 2019

Quick efficient service with no pressure for add-ons. Great service from start to finish. Waiting room was clean and well stocked with drinks and snacks! The restrooms were clean. The service specialis More

by john_17837
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Little
Nov 20, 2019 -

W&L Subaru responded

Thanks for taking the time to review our dealership!

November 19, 2019

inspection The waiting room is very pleasant. The inspection was quick and the person helping me was friendly. I will use it again. always helpful. Thanks. More

by swank1
Recommend Dealer
Yes
Employees Worked With
Kris Little
Nov 20, 2019 -

W&L Subaru responded

Thank you, and have a great day!

November 18, 2019

The best Dealership I’ve ever encountered. I have been very pleased with W&L. I’ve had a couple issues with the used car I purchased from them and they have met me full-on every time; even tho More

by Brent Rummelt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg Bassett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaac (Service), Mike Bingaman
Nov 20, 2019 -

W&L Subaru responded

Hi Brent, we are glad we were able to help you with those issues. If you need anything else, just let us know!

November 14, 2019

Great people, great service Staff (salespersons and service members) are always helpful and friendly. There are always applicable coupons available for service and maintenance wh More

by katieheim17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaunda Zeigler, Ken Heim, Kris Little
Nov 18, 2019 -

W&L Subaru responded

Thanks Katie, we really appreciate the feedback! See you next time!

November 13, 2019

State Inspection Inspection went off without a hitch. Steering and tires/wheels were checked, and the tech found that the tire pressure was not correct, and there was More

by jmj0908
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Little
Nov 18, 2019 -

W&L Subaru responded

Thank you for taking the time to write this review! We look forward to helping you again!

November 13, 2019

Excellent Customer Service I had an 8 am appointment on 11/9 for service, tire rotation and inspection. I was told the appointment would take 1-1 1/2 hrs. I called at 10 am an More

by Sherry R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Little
Nov 18, 2019 -

W&L Subaru responded

We are pleased to provide the free loaner for service, and we are glad to help you out with that! Thanks!

November 13, 2019

Pleased with service The body shop did a great job on my car after I had an encounter with a deer. My car looks good as new, thanks! More

by ckci1994
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Bennar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Perles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaunda Zeigler, Mark Piercy, Ken Heim
Nov 18, 2019 -

W&L Subaru responded

Thank you for using our collision center! We are pleased to have been able to help you!

November 12, 2019

Great service! This was my first visit to the service center and it is awesome. It is very clean unlike every other place I have ever been to. I really liked that I More

by lulu2533
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Little
Nov 12, 2019 -

W&L Subaru responded

Thanks! We are so pleased that you enjoyed our service department! We look forward to your next visit!

November 12, 2019

Spectacular! Always helpful, patient, and understanding. Everyone at this dealership is great! Highly recommend for sales and service! Best dealership I have been More

by IYOUNG1176
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaac Young
Nov 12, 2019 -

W&L Subaru responded

Thank you, we really appreciate your business!

November 11, 2019

Awesome I have been coming to W&L Subaru since lhe day I moved to this area. Both the sales and service department are so excellent I haven't even given a t More

by onehpbmw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Little
Nov 12, 2019 -

W&L Subaru responded

We really appreciate your business! Thanks for the review, and have a great day!

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