2,097 Reviews of W&L Subaru - Service Center
My experience was excellent. Great service and friendly, helpful staff. You provided a loaner vehicle, very helpful because I had an appointment during the service. Warranty part Great service and friendly, helpful staff. You provided a loaner vehicle, very helpful because I had an appointment during the service. Warranty part was available which saved time. Thank you! More
100x improved since a few years ago Like the new, improved and customer friendly service area. Can’t say enough about the new staff added to the service department. They are professional Like the new, improved and customer friendly service area. Can’t say enough about the new staff added to the service department. They are professional , courteous and honest. I know other customers, not just myself , who bought our vehicles there but went elsewhere for service because of the rude service staff . More
Routine service, oil change and tire rotation Drop off day prior, take loaner vehicle, pickup up my vehicle next evening. The availability of loaner is very convenient, plus evening pickup hours a Drop off day prior, take loaner vehicle, pickup up my vehicle next evening. The availability of loaner is very convenient, plus evening pickup hours are a plus, as I have to work til 4:30 or 5:00. Staff is friendly and happy to help. More
Always a pleasure I’ve given this rating because of all my dealings with car dealerships, W & L has been far best than all others. They go out of their way for an excel I’ve given this rating because of all my dealings with car dealerships, W & L has been far best than all others. They go out of their way for an excellent customer experience. I keep going back for that exact reason. More
Oil change, filter change, inspection, tire rotation and new Always friendly and helpful. Great employees, extremely helpful getting a loaner car. The phone call given when the car is completed is helpful. Enj Always friendly and helpful. Great employees, extremely helpful getting a loaner car. The phone call given when the car is completed is helpful. Enjoy the carwasj More
Great service best Subaru dealership!!!!!!!, great salesmen, super service center, personalized care beautiful facility, accommodations are beyond hospitable 👍😀 K best Subaru dealership!!!!!!!, great salesmen, super service center, personalized care beautiful facility, accommodations are beyond hospitable 👍😀 Kyle Bennett and Scot Merttz make your visit worthwhile More
Great customer service Everyone was very friendly and helpful. They gave me a loaner car to use for the day and answered all of my questions. They even put up with my rambli Everyone was very friendly and helpful. They gave me a loaner car to use for the day and answered all of my questions. They even put up with my rambling when I was concerned something was wrong with my car and assured me they would check it out. More
Friendly Courteous Staff I only had state inspection done, but staff was very friendly and courteous. He patiently answered all of my questions concerning the functions on my I only had state inspection done, but staff was very friendly and courteous. He patiently answered all of my questions concerning the functions on my 2019 Outback. Service was completed quickly and my car was washed when service was complete. More
four wheel alignment Greeted promptly at spotless intake area. Discussed scope of work and my concerns with service advisor. Alignment and routine vehicle inspection compl Greeted promptly at spotless intake area. Discussed scope of work and my concerns with service advisor. Alignment and routine vehicle inspection completed in a reasonable amount of time. My Outback was washed and placed in a convenient spot for departure. We’ll see if this makes a difference in tire longevity and even wear pattern. Thank you! Excellent waiting area and amenities too! Only 4 stars for quality of work because it will take time to determine outcome of alignment. More
Very nice experience and everyone was friendly Very nice experience and Dale and Robert were very friendly and very accurate on explaining everything to us clearly and spent the time with us we nee Very nice experience and Dale and Robert were very friendly and very accurate on explaining everything to us clearly and spent the time with us we needed through the process of buying our new forester. More