2,099 Reviews of W&L Subaru - Service Center
Continued excellent service From arrival to depart W &L persons are helpful enjoy conversations and always ready to do something for you. I enjoy bringing mybcar in for service. From arrival to depart W &L persons are helpful enjoy conversations and always ready to do something for you. I enjoy bringing mybcar in for service. Customer lounge always socked with coffee/tea soft drinks and snaks. As a customer you feel appreciated. More
Great service and prices Great service, doing what was needed and not adding unnecessary services to my bill. And thank you for the loaner car! Finished as promised and even Great service, doing what was needed and not adding unnecessary services to my bill. And thank you for the loaner car! Finished as promised and even washed the car! More
Oil Change I requested an appointment for an oil change with little advance notice. I got in quickly and was finished in 45 minutes! Great service! Thank you I requested an appointment for an oil change with little advance notice. I got in quickly and was finished in 45 minutes! Great service! Thank you for being so willing to work with me. More
Fast respond time, helpful employees Any time I email or call to talk to someone about my car whether it is just a simple question or a maintenance scheduling concern the employees are ve Any time I email or call to talk to someone about my car whether it is just a simple question or a maintenance scheduling concern the employees are very helpful, never had a problem with anything in the two years of leasing my 17 Impreza, looking forward to continued business in the future for my next car More
Fast service W&L has the most laidback service I have ever experienced. Very speedy turnaround time! The sales people are the most accommodating and super easy W&L has the most laidback service I have ever experienced. Very speedy turnaround time! The sales people are the most accommodating and super easy to deal with. More
Top notch in everything they do! Service is priced fair and I liked the coupons they emailed to me! Service was done in a timely manner, and they explain every in everything they do! Service is priced fair and I liked the coupons they emailed to me! Service was done in a timely manner, and they explain everything that needed to be completed, or if it could wait until the next service. More
Routine maintenance This was my third visit for routine maintenance on my 2018 Subaru Crosstrek,plus a recall fix. The employees are always efficient,but not very outgoin This was my third visit for routine maintenance on my 2018 Subaru Crosstrek,plus a recall fix. The employees are always efficient,but not very outgoing. I have never gotten a tour of the new facility so I walked around myself,but of course didn't know what areas I could enter. I encountered several sales people and no one seemed to care what I was doing,or offer help. I guess I'm used to the hometown Dealerships where my salesman recognized me and at least feigned interest in my well being. No one was rude.Most personnel seemed more interested in the basketball game on the televisions than customers walking around. More
Excellent experience W & L provided great service. The staff were courteous and attentive. The waiting area is second to none and my work was completed in excellent time. W & L provided great service. The staff were courteous and attentive. The waiting area is second to none and my work was completed in excellent time. More
CHARGE TO ROTATE TIRES i WAS DISAPPOINTED THAT THERE WAS A CHARGE TO ROTATE TIRES WHICH I PURCHASED FROM SUBARU. I THOUGHT THIS WAS COVERED AS PART OF ROUTINE SERVICE i WAS DISAPPOINTED THAT THERE WAS A CHARGE TO ROTATE TIRES WHICH I PURCHASED FROM SUBARU. I THOUGHT THIS WAS COVERED AS PART OF ROUTINE SERVICE More
Good service A beautiful environment in the new facility, friendly service, great hospitality. Job was done quickly and well. I always appreciate the quality of th A beautiful environment in the new facility, friendly service, great hospitality. Job was done quickly and well. I always appreciate the quality of the service at W & L. I recommend it highly More