W&L Subaru - Service Center

Courteous staff. I discovered our inspection was expiring in a few days and the oil needed to be changed. They were able to schedule a day and time convenient for us. I discovered our inspection was expiring in a few days and the oil needed to be changed. They were able to schedule a day and time convenient for us. They provided a courtesy car since the service time was over the lunch hour. We were able to go to the mall and have lunch instead of waiting in the lounge. More

Very good experience Very professional, prompt, informative, friendly, and considerate with our service appointment at W&L. With the snowstorm that morning, the servi Very professional, prompt, informative, friendly, and considerate with our service appointment at W&L. With the snowstorm that morning, the service department did it's best to get customers serviced and on their way home as quickly as possible. Great team work! More

Excellent all around Everyone was friendly and helpful. Your waiting area was most accommodating and comfortable. Great coffee. Thank you for offering healthy fruit. I'll Everyone was friendly and helpful. Your waiting area was most accommodating and comfortable. Great coffee. Thank you for offering healthy fruit. I'll be back More

Wonderful Roy and Cliff are always accommodating giving quick and friendly service every time. I would recommend W and L for all future vehicle purchases and se Roy and Cliff are always accommodating giving quick and friendly service every time. I would recommend W and L for all future vehicle purchases and service needs. More

Friendly, quick, and comfortable This visit was filled with friendly faces and quick service. Everything on the list, including software updates, was done within an hour. I especial This visit was filled with friendly faces and quick service. Everything on the list, including software updates, was done within an hour. I especially like having a nice quiet room to read while I am waiting, and the coffee was excellent! More

Nice People W and L Subaru has some really nice people working in their sales and service department. We have enjoyed doing business with them. Their new facility W and L Subaru has some really nice people working in their sales and service department. We have enjoyed doing business with them. Their new facility is spacious and well planned. They are very good at answering questions via phone, email or at the service center. Very nice people to work with sales and service. More

Great Dealership Ken Heim is a great sales person to work with. Very knowledgeable and quick responses. The Service Dept has been terrific in making arrangements to Ken Heim is a great sales person to work with. Very knowledgeable and quick responses. The Service Dept has been terrific in making arrangements to pick up my Subaru and do the maintenance work. Definitely recommend both the sales and service departments to anyone looking for a new or used car. More

Home away from home I had my Crosstrex in for service on Feb. 25. The power at my home had gone out the night before and at 10:00 AM, the time of my appointment, was stil I had my Crosstrex in for service on Feb. 25. The power at my home had gone out the night before and at 10:00 AM, the time of my appointment, was still not fixed. I gathered up my tablet, phone and chargers and went to W and L. While my car was being serviced they put me up in their quiet customer lounge where I was able to charge my devices and get some work done while I waited for my car. I even had some unscheduled work done so I could stay longer. More

Did required work in timely manner The required work was done satisfactory in a timely manner. I was unable to pick up vehicle right away & there was no problem with me going the next d The required work was done satisfactory in a timely manner. I was unable to pick up vehicle right away & there was no problem with me going the next day. The charge seemed reasonable. More

Excellent Repair Our vehicle was in for repair at the Collision Center. When we picked up our car, it looked like new. They also handled everything with our insurance Our vehicle was in for repair at the Collision Center. When we picked up our car, it looked like new. They also handled everything with our insurance company for the rental and additional parts that were needed. More