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W&L Subaru - Service Center

Northumberland, PA

4.7
2,065 Reviews

2,065 Reviews of W&L Subaru - Service Center

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March 22, 2025

The dealership has been wonderful from purchasing the vehicle to servicing the vehicle. They keep you informed every step of the way and take their time answering all my questions. More

by dwheeler2211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

W&L Subaru responded

Thanks so much for the 5-star ratings! If you need anything at all just let us know!

March 22, 2025

Like that they wash my car after service. Don't like that you have to make an appointment to have an oil change and tire rotation. No express service. More

by Ruth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

W&L Subaru responded

Thank you for the review Ruth, and have a great day.

March 22, 2025

Tony B went above and beyond to schedule me in quick and get me a loaner. Mechanic did everything I needed. #SuabruForDaWin More

by ian.marshall322
Recommend Dealer
Yes
Employees Worked With
Matt Gilbert
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Gilbert
Mar 26, 2025 -

W&L Subaru responded

Thanks so much for the review! It was our pleasure providing the free service loaner!

March 22, 2025

Not happy that twice the same thing happened to my windows. Lots of gas used More

by Debbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

W&L Subaru responded

Thank you for the review, Debbie. We are sorry you are having issues with your windows. Please reach out to our service team at 570.473.3432 if you have any questions. We'd love to assist any way we can.

March 18, 2025

As a courtesy, Owen Long put the blind spot sensor part through warranty, and we appreciate very much that he took the time to do this for us and saved us a lot of money. Owen also offered us a loaner ve More

by jcampkc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

W&L Subaru responded

We're very pleased you had a great interaction with Owen in service! If you need anything at all, please reach out to us, we'll be happy to help! And thank you for the review!

March 16, 2025

They are very friendly and take pride in their work and very informative about what is going on with your vehicle. I love their service and they are always willing to help any way they can. More

by Herbie21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Barrenechea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keayon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Picciurro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

W&L Subaru responded

Thank you for your business! Have a great day!

March 16, 2025

I was pleased with the work they did on my car. They took the time to show me pictures of the damage that was fixed. I was thankful for the courtesy car. More

by ronib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curt Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Barrenechea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keayon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Picciurro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

W&L Subaru responded

Thanks so much for taking the time to share your feedback online!

March 14, 2025

W&L is a beautiful and accommodating dealership, with prompt, quality professional service every time. More

by robinz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Barrenechea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keayon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

W&L Subaru responded

Thank you so much for the 5-star ratings!

March 12, 2025

Entire experience was great from customer service to the service dept. Will do more business More

by tinawest48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Picciurro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

W&L Subaru responded

Thank you so much!

March 11, 2025

Always happy with the service we receive at W & L. Great communication and quality service. More

by peritz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keayon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

W&L Subaru responded

Thank you for the 5-star ratings!

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