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Walker Ford - Service Center

Clearwater, FL

4.6
3,619 Reviews

3,619 Reviews of Walker Ford - Service Center

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March 08, 2022

Everyone I encountered was so helpful! You have a Clean, comfortable waiting area and convenient vending machines, etc. More

by lacorcutt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2022 -

Walker Ford responded

Thank you for taking the time to let us how we are doing! We appreciate the kind words. Please come back and see us for any of your future car needs!

March 06, 2022

Brought my truck in for a simple 30,000 mile service. Had an appointment. Brought it in on time and had the truck there all day and the service was never completed. Very very disappointed. More

by Magicmiller53
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Ryan Holcomb
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Andrisani
Mar 15, 2022 -

Walker Ford responded

Hello Magicmiller53, We are very sorry to hear that your experience with us was less than excellent. Your loyalty is very important to us here at Walker Ford. Please call our service manager, Vince Romano, at 727-240-1653 to discuss your experience in more detail.

March 06, 2022

The service at Walker Ford is second to none. They take care of the customers and make you feel like you are part of the family. More

by athor106
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Andrisani
Mar 28, 2022 -

Walker Ford responded

Thank you so much for your kind words! We are so glad to hear that you feel like part of the Walker Family. We hope to see you again soon!

March 05, 2022

We always have a great experience with the Service Department and this was no different. I needed a new tire that they did not have in stock but they were able to get the tire in early in the morning More

by Dsalz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Victory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2022 -

Walker Ford responded

Thank you for the review! We truly appreciate your comments, and continued loyalty. We are always here when you need something, and hope to see you again! Have a great day!

March 04, 2022

Don did a great job and provided excellent service. He always followed up on a timely basis More

by JOHNK8484
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Mast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2022 -

Walker Ford responded

We are glad Don made your experience with us a good one! Please let us know if there is anything else we can do for you. Have a great day!

March 04, 2022

Was very impressed with their competitive pricing, knowledge of my issue, and outstanding customer service. More

by Nothqnos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Victory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2022 -

Walker Ford responded

Thank you for the kind words! Have a great day, we hope to see you again!

March 04, 2022

I thought the customer service was awesome. It always is. I would give them five stars but it's not letting me. More

by DONDIIRISH
Recommend Dealer
Yes
Employees Worked With
Ryan Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2022 -

Walker Ford responded

Customer service is our number one priority so hearing this truly means a lot. Thank you so much for the kind words. We hope to see you again!

March 04, 2022

Did not fix the issues. Left it up to me to take my truck to a different dealership More

by Zkittle91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve McHenry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2022 -

Walker Ford responded

Hello Zkittle91, We are very sorry to hear that your experience with us was less than excellent. Your loyalty is very important to us here at Walker Ford. Please call our service manager, Vince Romano, at 727-240-1653 to discuss your experience in more detail.

March 03, 2022

Brian Kirk was an excellent and honest service advisor I would have to recommend him to anyone. More

by CARNOLD1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2022 -

Walker Ford responded

Thank you for the kind words! We are always here any time you need a service or vehicle. Thank you again, and have a great day!

March 03, 2022

I’ve been taking my trucks for the past five years and this couple of months I’ve been experiencing the worst service They never told me I need brake pads on my trucks and also they cut wiring for my ABS More

by GOMEZ17MEX
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian Kirk
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2022 -

Walker Ford responded

Hello GOMEZ17MEX. We are very sorry to hear that your experience with us was less than excellent. Your loyalty is very important to us here at Walker Ford. Please call our service manager, Vince Romano, at 727-240-1653 to discuss your experience in more detail.

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