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Walker Ford - Service Center

Clearwater, FL

4.6
3,619 Reviews

3,619 Reviews of Walker Ford - Service Center

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September 19, 2021

Bought a set of towing mirrors from James in parts. I tried to hand down all the specifications that needed to work for the tow mirror but was told by the lady that the technician would do his own resear More

by dolier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amy Andrisani
Oct 14, 2021 -

Walker Ford responded

Dany, Thank you for your review and feedback from your experience with our parts department. We understand that you feel the communication about your recent parts order and installation could have been better. We ask that if you would like to discuss the experience further to please reach out to our Service Manager, Vince Romano at 727-240-1653.

September 19, 2021

Kept my truck for over a week without Keeping me updated in the end my truck was not repaired and Miss diagnosed. More

by Robert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Holcomb
3.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kirk
3.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Victory
3.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Boczar
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Murray
3.0
This rating includes all reviews, with more weight given to recent reviews.
Steve McHenry
3.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Mast
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Andrisani
Oct 14, 2021 -

Walker Ford responded

Hello Robert, Thank you for your review and feedback from your visit. We're sorry that the visit didn't meet your expectations. We ask that you reach out to Service Manager, Vince Romano at 727-240-1653 to further discuss your experience with our service department.

September 18, 2021

Everyone was very friendly and helpful and went above and beyond to attend to my needs. More

by Judy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott from the body shop.
Sep 21, 2021 -

Walker Ford responded

We appreciate you for taking the time to leave us a review! We're pleased to hear our team went above and beyond for you. Please don't hesitate to reach out if there is anything more we can do for you. Take care!

September 18, 2021

Dan is always on top of everything for his customers to make sure their vehicles needs are met! Thanks again! More

by mcapozzi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Victory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

Walker Ford responded

We're happy to hear you had a positive experience with Dan! Thanks for choosing Walker Ford and we look forward to your next visit!

September 18, 2021

Don has always been very helpful for my service visits...will return for my next service here. purchased this vehicle from nearby Ferman Ford and was never a fan of their service dept.......always More

by cathymc28
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Donald Mast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

Walker Ford responded

We appreciate the great feedback! We're happy to hear Don and our team were able to make your experience great. Your satisfaction is important to us! If you ever need anything else from us, please reach out. We hope to see you again in the future!

September 18, 2021

Excellent walk in experience with Don. I came in to get a new key cut and programmed for my car and even though it took longer than expected, I was still very pleased More

by CCOX8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Mast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

Walker Ford responded

We sincerely thank you for choosing Walker Ford! We're glad everything was done to your satisfaction. We hope to see you again soon!

September 18, 2021

They get the job done. No scams and no problems. I highly recommend walker Ford. More

by MarKiss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Mast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Transmission specialist
Sep 21, 2021 -

Walker Ford responded

We appreciate the positive review! We're glad you had a great experience and we hope to work with you again in the future!

September 17, 2021

The service was EXCELLENT from start to finish.I am not sure who greeted me, but he should also be included in this message along with Steve McHenry and Dianne Lyons. More

by LORI.POLLOCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diane Lyons, greeter
Sep 21, 2021 -

Walker Ford responded

We appreciate you for highlighting some of our team that made your experience excellent! Thank you for choosing Walker Ford and we hope to do business with you again in the future!

September 17, 2021

This is 2nd time I have used Walker Ford for service. The service advisor, Amy, is very good. She has taken care of me both times well beyond my expectations with difficult issues. More

by EALEACH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Boczar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Andrisani
Sep 21, 2021 -

Walker Ford responded

We're pleased to hear we were able to exceed your expectations! Your satisfaction is important to us, so we appreciate you for taking the time to leave a positive review. Have a fantastic day!

September 17, 2021

It’s always a pleasure; to work with Walker Ford. Always, polite, knowledgeable, friendly. A pleasure to come to Walker Ford. More

by mocklaurie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Mast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

Walker Ford responded

We're glad to hear you found our team to be knowledgeable and friendly! Our team is committed to providing our customers with the best experience possible. We look forward to your next visit!

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