3,620 Reviews of Walker Ford - Service Center
Great Service followed up very well kept me informed on the service that was being done would recommend Walker Ford for service to everyone that I know the service that was being done would recommend Walker Ford for service to everyone that I know More
Daniel was super helpful and had a pleasant attitude and great work ethic. I received quick service with excellent quality, and I will continue to come back for future services great work ethic. I received quick service with excellent quality, and I will continue to come back for future services More
Service rep was awesome and very efficient. Communicated clearly and concisely what was to be done and associated cost per recall and warranty work. Good job and will be back. clearly and concisely what was to be done and associated cost per recall and warranty work. Good job and will be back. More
As usual my entire service experience was pleasant and with no surprises. I’m confident that Steve Mchenry my service writer is on top of my car’s service. with no surprises. I’m confident that Steve Mchenry my service writer is on top of my car’s service. More
Not about the service, as Steve McHenry is always helpful for me. There was a customer in lobby not wearing a mask, I saw 1 other person other than myself with a mask, but this customer kept coughing in the for me. There was a customer in lobby not wearing a mask, I saw 1 other person other than myself with a mask, but this customer kept coughing in the waiting room not covering her mouth. Not real sure how this is acceptable in a pandemic. I could have waited for my car to get fixed, but there was no way I could sit & wait with same customer in waiting area. Not good, at all. More
My first time doing business with walker Ford and I really appreciate it Steve McHenry in the service department got me taken care of thanks again I will be doing business with you guys in the future � really appreciate it Steve McHenry in the service department got me taken care of thanks again I will be doing business with you guys in the future 👍👍 More
From my first phone call to driving off the lot, everyone was exceptionally helpful and also very polite. I saved the dealership estimate for last, thinking the cost for body work would be more than other bo was exceptionally helpful and also very polite. I saved the dealership estimate for last, thinking the cost for body work would be more than other body shops, and Walker quoted several hundred less for the exact same work. More
The customer service as very good and they got my oil change done early which was nice. One thing that can be worked on is when I got in my truck there was oily hand print marks on the door handle in sid change done early which was nice. One thing that can be worked on is when I got in my truck there was oily hand print marks on the door handle in side in two different spots and out side and my steering wheel cover was all messed up which was really weird bc I drive 60 miles a day and have never had an issue with my cover. More
Everyone was so helpful and kind.. they went above and beyond..even though I still had a free visit for oil change and tire rotation.. beyond..even though I still had a free visit for oil change and tire rotation.. More
Steve is fantastic!But my fix for the transmission issue Steve is fantastic! But my fix for the transmission issue was to just reset the computer which didn’t fix the slamming gears! The truck is brand new Steve is fantastic! But my fix for the transmission issue was to just reset the computer which didn’t fix the slamming gears! The truck is brand new w 7,000 miles on it and shouldn’t have any problem at all? I’m hoping to resolve this issue before it becomes something severe. Would like to figure out a resolution to this.This is waiting 3 weeks to get it in there. More