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3,623 Reviews of Walker Ford - Service Center
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August 04, 2021
Brian was determined to fix our car, we really appreciate all his help over the past several months while waiting for the parts to be delivered. all his help over the past several months while waiting for the parts to be delivered. More
by GLINA0377
Verified CustomerEmployees Worked With
August 03, 2021
I went in for an oil change and it was quick and painless. The waiting room was nice and clean which made the process even easier. My technician was Michael M and he did a great job! painless. The waiting room was nice and clean which made the process even easier. My technician was Michael M and he did a great job! More
by OPPERJEN
August 03, 2021
Mike was very helpful , he kept me inform on my vehicle while I was waiting for the diagnosis on my 2011 ford edge. I got there only had 10min wait,and Mike was there writing up my vehicle, so i was pleas while I was waiting for the diagnosis on my 2011 ford edge. I got there only had 10min wait,and Mike was there writing up my vehicle, so i was please with Mike and his customers service More
by QUANJONES776
Employees Worked With
August 03, 2021
Overall great experience. Staff provided efficient and friendly service. Everything explained and all issues resolved. Complete professionals in all departments. I would highly recommend this service dep friendly service. Everything explained and all issues resolved. Complete professionals in all departments. I would highly recommend this service department to anyone! More
by Garcia2x2
August 02, 2021
Requested written estimate-didn't get one, Requested inspection of 4x4 function-doesn't work properly. Truck left in parking lot unlocked. Tire inspection didn't catch bulge but n sidewall of right rear inspection of 4x4 function-doesn't work properly. Truck left in parking lot unlocked. Tire inspection didn't catch bulge but n sidewall of right rear tire. Going to take my business somewhere else. More
by djcubie
Employees Worked With
August 01, 2021
After making an appointment 4 days in advance, and even dropping the car off an hour before my appointment time, they still waited an entire day to even look At the car. What's the point of making an appoi dropping the car off an hour before my appointment time, they still waited an entire day to even look At the car. What's the point of making an appointment? If they had looked at the car the day I had my appointment I would've had my car back in time for me to go to work. But a couple hour job took them 2-3 days. The only thing I can praise about my entire experience is the actual mechanic work. I'm just glad my car is back and my problem was fixed, and they even went above and beyond checking my diff fluid for metal particles. However the entire service part was poor. As soon as I pull up to drop off my vehicle the service guy (not the one assigned to my vehicle) told me immediately to give them a 5 star review and I haven't even given them my keys or told him what's wrong with my car. Basically, next time I have a problem with my Ford I'll take the extra 15 minutes on my drive and go to another dealership. I just want to know, what's the point of making an appointment if when I show up at my appointment time my car still has to wait in line as if I was a walk in customer? More
by tcone44
July 31, 2021
I have been coming to this service center for years, because of Ryan. He is down to earth. Not a liar, he genuinely cares about people and financial reality facing every day people. John Mancuso because of Ryan. He is down to earth. Not a liar, he genuinely cares about people and financial reality facing every day people. John Mancuso More
by Jmanc64
July 31, 2021
Our service advisor, Dan Victory, and the service staff were exceptionally wonderful. They treated us like family. They completed warranty service on our son’s truck in less than two hours! Dan took the ti were exceptionally wonderful. They treated us like family. They completed warranty service on our son’s truck in less than two hours! Dan took the time to explain and answer any questions I had. Thank you so much! More
by The Truong Family
July 31, 2021
Due to staff shortage service took a long time to complete but service manager waived fee, even though I would have paid anyways. Unexpected, but a nice surprise. complete but service manager waived fee, even though I would have paid anyways. Unexpected, but a nice surprise. More
by dwong1099
Employees Worked With
July 31, 2021
I always receive quality repairs for a fair price. This visit was no different. I purchased my car here in 2013 and I have always come here for all my service requirements. visit was no different. I purchased my car here in 2013 and I have always come here for all my service requirements. More
by CATSLOSS
Employees Worked With
