Walker Ford - Service Center

Great service from start to end. Steve answered off of my questions And explain things to me.. I did not have an appointment I dropped in, and was taken care of right away. Excellent! questions And explain things to me.. I did not have an appointment I dropped in, and was taken care of right away. Excellent! More

Steve and his maintenance team were awesome. When Bill Currie Ford was full and Ferman Ford was negligent, Walker Ford took us in along with a discount on maintenance. Currie Ford was full and Ferman Ford was negligent, Walker Ford took us in along with a discount on maintenance. More

I continue to bring my 2 Ford vehicles from over 30 miles away to Walker Ford because of the excellent service I receive from Steve McHenry. I recommend them highly. away to Walker Ford because of the excellent service I receive from Steve McHenry. I recommend them highly. More

Wonderful dealership,great friendly service advisors! Its always nice clean lot with clean cars! I bought a pre owned about 5 yrs ago,and now upgraded with Tim Katt great salesman! Walker is great always nice clean lot with clean cars! I bought a pre owned about 5 yrs ago,and now upgraded with Tim Katt great salesman! Walker is great More

I had made an appointment ahead of time, on a Saturday. I took my car in a few minutes early, but the service rep said it could take a couple of hours. I said I would wait in the service lounge. After 2 hour took my car in a few minutes early, but the service rep said it could take a couple of hours. I said I would wait in the service lounge. After 2 hours I asked about how much longer, and he said they were still running behind, but it should be about another 20 minutes. After almost another hour, my car was finished and he told me the manager wasn't going to charge me, so it was free. I was willing to pay, but they insisted. More

Did a great job. Done fast and for a fair price. The took good care of my truck even though I did not buy it there good care of my truck even though I did not buy it there More

Awesome customer service Dan, and Brian in the service Department are great and a pleasure to interact with., loaner vehicle was a pleasant experience, thanks again. Department are great and a pleasure to interact with., loaner vehicle was a pleasant experience, thanks again. More

Mike was Awesome to work with. Even though I didn’t have an appointment he was able to work me in and get me out the door in a timely manner. an appointment he was able to work me in and get me out the door in a timely manner. More

This was my first visit to Walker Ford. I drove In to service without an appointment, in a 2016 Expedition with a bad battery. Steve a service advisor, was great, addressed the issue and worked the SUV i service without an appointment, in a 2016 Expedition with a bad battery. Steve a service advisor, was great, addressed the issue and worked the SUV into the service schedule. Everyone was great! More

This visit was for replacement of the catalytic converter under warranty. Well done! What was excellent was Ryan, service manager, who listened to my complaint about the charging system and a batter or alte under warranty. Well done! What was excellent was Ryan, service manager, who listened to my complaint about the charging system and a batter or alternator not preforming well enough for the battery to hold a full charge. There is way more to this story but your question is about this service and I rate it excellent. Previous visits, not so much. More