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Walker Ford - Service Center

Clearwater, FL

4.6
3,626 Reviews

3,626 Reviews of Walker Ford - Service Center

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October 26, 2020

Repaired my truck in a timely manner after it had to be towed. Communication was good and overall service was good as well. I would recommend. More

by dafaria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Wilder
Oct 27, 2020 -

Walker Ford responded

Thank you for the 4+star rating and recommendation of Walker Ford! We look forward to working with you again.

October 26, 2020

Estimate was 150$ to copy 2 keys. They tried to charge me $213 some 40 percent higher than the estimate. I’m sure my voice went up a little but the girl, amy told me not to yell, which I did not. Apparently More

by marklhamby61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amy Andrisani
October 24, 2020

Steve did a great job getting everything taken care of. He worked with our schedules and tackled a long list of to do items in one trip. More

by Jason M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2020 -

Walker Ford responded

Jason, thanks for leaving us this review. We are glad Steve was able to provide a good experience for you. Come again soon!

October 24, 2020

Had a 8:00am appt.. got there 7:30am. Left dealership 9:50am.For an oil change and rotate tires .seems too long for simple service. More

by ONTHEGO4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Kirk
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

Walker Ford responded

Thank you for taking the time to leave us this review. We do our best to service each vehicle in a timely manner, so we are disappointed to hear your wait time did not meet expectations. We would like to discuss this with you in more detail, so please call our service manager, Vince Romano, at 727-240-1653.

October 22, 2020

We are very pleased with all the work Walker Ford has done for us. (Maintenance) We definitely recommend them and will come back. Thank you. More

by CCERON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Andrisani, Douglas Wilder
Oct 26, 2020 -

Walker Ford responded

Thanks for such a kind review! We are glad you have had a good experience with our service department, and hope to see you again soon!

October 22, 2020

Great service always. Started with a purchase 30+ years ago. Than began leasing cars with Tracy . Purchased last car for limited driving -92 years old! More

by RMILLER1410
Customer Service
Recommend Dealer
Yes
Employees Worked With
Ryan Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Victory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Boczar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Douglas Wilder
Oct 26, 2020 -

Walker Ford responded

Thank you for such a kind review. Your loyalty over the years is much appreciated. Let us know if you need anything!

October 22, 2020

From start to finish, Walker Ford provides amazing customer service. My sons Mustang had a recall for its airbag. They were so helpful in scheduling and pick up and drop off. But there was an entire More

by KRISTA_BENOIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Victory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Boczar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Andrisani, Douglas Wilder
Oct 26, 2020 -

Walker Ford responded

Krista, thank you for taking the time to leave us this wonderful review. We are so glad to hear that our service team was able to go above and beyond for your son's mustang. We look forward to working with you again soon!

October 22, 2020

Did the work in a timely manner. Steve was very helpful. Work was done as required. The waiting room was clean. Staff was very friendly. More

by A.RICKETTS3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2020 -

Walker Ford responded

Thanks for leaving us this review! We are glad you enjoyed your experience working with Steve and the rest of our service department. Come again soon!

October 21, 2020

I brought my 2012 flex into the dealership for a follow up visit. The repair was computer program related. My radio and ac would work periodically. When I brought the car into the dealership the system was More

by THETACHI4L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2020 -

Walker Ford responded

Thanks for leaving us this review. We are glad the issue seems to have resolved, but if you have any other issues with your Ford Flex, please make sure to bring it in and we'd be happy to help.

October 21, 2020

We have bought three vehicles at Walker Ford and have felt like part of the Walker family with each transaction. Sales, service and collision service are excellent. More

by captzap52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivey Thigpen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Victory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Blankenship
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dinarte Luz, Amy Andrisani
Oct 23, 2020 -

Walker Ford responded

Thank you for this wonderful review! Your loyalty is much appreciated. We hope to work with you again soon!

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