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3,619 Reviews of Walker Ford - Service Center
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August 05, 2020
Amy always takes good care of my car.The waiting room is nice and clean.The dealership is close to my house and I like the convenience for me! nice and clean.The dealership is close to my house and I like the convenience for me! More
by SHaron Larson
Verified CustomerEmployees Worked With
Amy Andrisani
August 05, 2020
Mike was and is wonderful. His communication and customer service went above and beyond any expectations I had for a Ford service department. Tech did great work. We just located here and I am loyal to FORD. service went above and beyond any expectations I had for a Ford service department. Tech did great work. We just located here and I am loyal to FORD. Now I am loyal to Walker FORD because of Mike. I hope everyone else lives up to the bar he set. Thank you More
by DKBLP
Employees Worked With
August 05, 2020
As always, a great experience! When I get my vehicle serviced, it is always the same great experience. Steve takes care of me and gets the car in right away. The waiting room is cl When I get my vehicle serviced, it is always the same great experience. Steve takes care of me and gets the car in right away. The waiting room is clean and comfortable and the coffee is excellent. I normally get some work taken care of while I wait using the free Wi-Fi. I like getting a review of the vehicle once the service has been completed - what if anything was found and the resolution that took care of any issue. It is just a great customer service experience. Highly recommended! More
by Alf Young
Employees Worked With
August 04, 2020
Once again Douglas went above and beyond as always, he took care of the issues I was having very quickly and his communication is top notch, thank you Douglas and Walker Ford. Sincerely, Mike Tzigos took care of the issues I was having very quickly and his communication is top notch, thank you Douglas and Walker Ford. Sincerely, Mike Tzigos More
by LTZIGOS31
Employees Worked With
Douglas Wilder
August 02, 2020
From purchasing to having my vehicle serviced at Walker Ford, I couldn't ask for an easier, relaxed experience with caring dedicated employees...will always come back here for servicing and a new Ford ca Ford, I couldn't ask for an easier, relaxed experience with caring dedicated employees...will always come back here for servicing and a new Ford car More
by tonimeeni
August 01, 2020
Very trustworthy and honest.Updates every 15 minutes as Very trustworthy and honest. Updates every 15 minutes as far as the status of the diagnosis. Very professional and clean staff. I went inside and Very trustworthy and honest. Updates every 15 minutes as far as the status of the diagnosis. Very professional and clean staff. I went inside and saw Kevin who sold me my last five vehicles and we were talking about the newer models that Ford has to offer. He’s very knowledgeable More
by GR8SNOOK_3
August 01, 2020
I called to schedule an appointment for a recall. It was easy to make an appointment and when I arrived I was met immediately and shown to the waiting lounge. The work was done quickly and I was out in an easy to make an appointment and when I arrived I was met immediately and shown to the waiting lounge. The work was done quickly and I was out in an hour! More
by KRLIA
Employees Worked With
July 31, 2020
I have worked with Daniel several times in the past and he has always gone above and beyond to make sure my needs are met. I love working with him and trust that my vehicle will be taken care of when he is he has always gone above and beyond to make sure my needs are met. I love working with him and trust that my vehicle will be taken care of when he is involved. Last visit I worked with Mike briefly at first and Brian for the remainder of the service. Mike was friendly and professional, very quick to assist. Brian took the time to answer my several questions and provided me with some helpful insight on my vehicle. Austin picked me up for a courtesy ride back to the dealership. I have also worked with Austin several times and he has always been friendly and professional and is a safe driver. I have never experienced anything less than excellent service from the service department and that is the reason why I continue to bring my vehicle there. I live closer to competitive ford dealerships and could easily save time and effort by visiting those dealerships instead but still decide to go out of my way to visit Walker Ford. The level of care and quality of work by these guys mentioned and also the mechanics are the reason why I continue to be a customer at Walker Ford. More
by Parabolis
Employees Worked With
Other Employees :
Austin curtesy can driver - 5 stars!
July 31, 2020
All people very helpful. Mike brought to my attention things that I was B t aware of and needed. He was very pleasant as was the cashier I think Matt was his name things that I was B t aware of and needed. He was very pleasant as was the cashier I think Matt was his name More
by ncaaref81
Employees Worked With
July 31, 2020
Awesome! Mike tapped on my driver's window about 3 minutes after I arrived. The regularly maintenance service took an hour. Mike found me outside, explained everything and was very courteous. minutes after I arrived. The regularly maintenance service took an hour. Mike found me outside, explained everything and was very courteous. More
by valgallina
Employees Worked With
