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This rating includes all service center reviews, with more weight given to recent reviews.
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3,638 Reviews of Walker Ford - Service Center
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December 07, 2023
Great Service got me in and out quickly. Parts guys where great for wiper blades and installed them. Parts guys where great for wiper blades and installed them. More
by JASON.DIAMOND
Verified Customer
December 04, 2023
Awesome dealer in all aspects From service to sales. I've been a customer for 30 years and have purchased several vehicles and couldn’t be happier. Thanks Walker Ford! I've been a customer for 30 years and have purchased several vehicles and couldn’t be happier. Thanks Walker Ford! More
by Pshort
Employees Worked With
Scott
December 03, 2023
We can’t say enough good things about Mike Murray. He really does go above and beyond!!! He really does go above and beyond!!! More
by Samantha
Employees Worked With
December 01, 2023
Very happy with the knowledge and professionalism of Don Mast. Don is a personable person, a credit to Walker Ford. Mast. Don is a personable person, a credit to Walker Ford. More
by TDAVIS30
Employees Worked With
November 28, 2023
ABSOLUTELY THE WORST SERVICE DEPARTMENT AND MANAGEMENT I EVER MET … xxxx POOR CUSTOMER SERVICE … NEVER IN MY LIFE WILL I GO BACK AND NEVER IN MY LIFE WILL I PURCHASE ANOTHER FORD VEHICLE FROM THIS DEALERSHI EVER MET … xxxx POOR CUSTOMER SERVICE … NEVER IN MY LIFE WILL I GO BACK AND NEVER IN MY LIFE WILL I PURCHASE ANOTHER FORD VEHICLE FROM THIS DEALERSHIP … WALKER STAND FOR xxxx POOR SERVICE NEVER EVER EVER EVER AGAIN … FIRE THEM ALL More
by sportfish2006
Employees Worked With
Other Employees :
Gatlin Hatcher
November 27, 2023
The service was very quick. They serviced my truck within an hour or so. Thank you! They serviced my truck within an hour or so. Thank you! More
by IVDIMITR
November 22, 2023
Steve was very helpful when having issues with my truck. Got me in quickly, even helped assist me with another department at the dealership. A+ Got me in quickly, even helped assist me with another department at the dealership. A+ More
by scottrthompson
Employees Worked With
November 19, 2023
It took several weeks to schedule service but I had an 8 AM appointment and dropped my F150 at 7:30 AM on Monday. It took three days to diagnosis the noise issue and status communication was not very timely AM appointment and dropped my F150 at 7:30 AM on Monday. It took three days to diagnosis the noise issue and status communication was not very timely. I called for status at end of day one and again at the end day two. On both days my call was returned and I was told the technicians had not been able to diagnose the problem. At end of day two I was told they were going to try to get a foreman involved the next day. I don’t understand why this wasn’t this done on day one or day two. At the end of the day I decided not to spend $900 to have the strut replaced. I paid $230 for the diagnosis and appreciate being told that it was not a safety issue. I decided i’ll live with the noise. i’ve been a customer for a long time and this is the first time I’ve been disappointed with the service experience. More
by JOHNCMIEL
Employees Worked With
unknown
November 19, 2023
Pleased with the speed and quality of the work performed. The waiting area was clean and comfortable. Overall very satisfying visit. The waiting area was clean and comfortable. Overall very satisfying visit. More
by dwrdmr
Employees Worked With
