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Wally's Nissan of Latham

Latham, NY

Overview
Employees
Reviews
Vehicles
4.7
2,955 Reviews
At Wally's Nissan of Latham, we offer a unique and pressure-free sales environment. Our enthusiastic team of product specialists is here to educate you about our range of Nissan vehicles. From sleek sedans like the Altima to family-friendly SUVs like the Rogue, Murano, and Pathfinder, we have something for everyone. If you're looking for a budget-friendly option, our used car selection includes pre-owned Nissans and vehicles from other top brands. Our Nissan financing team will help you create the perfect financing plan. Once you've chosen your new ride, our service center will keep it running smoothly. Schedule routine maintenance or repairs, and if you need OEM Nissan parts, we can order them for you. Find us conveniently located at 976 New Loudon Road in Latham, NY. We're just a short drive from Clifton Park, Saratoga Springs, Schenectady, and other Upstate New York areas. Visit us today!
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976 New Loudon Rd

Latham, NY

12110

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Showing 2,955 reviews

April 07, 2024

Due to my major repair a loaner car was made available. This was extremely helpful and appreciated. More

by SADIEMARVELLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ram
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Apr 10, 2024 -

Wally's Nissan of Latham responded

Dear SADIEMARVELLI, Thank you so much for sharing your positive feedback! We're so glad that our loaner car program was helpful during your vehicle's repair. We always strive to provide top-notch service, and we appreciate your comments on our pricing, workmanship, and service time. If there's anything we can do to make your future experiences even better, please don't hesitate to let us know! Sincerely, The Team at Wally's Nissan of Latham (518) 278-0766

Helpful
April 03, 2024

I have a great car shopping experience and good customer service, and the financial service department is excellent and a pleasure to do business with. More

by info@fundbliz.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Elky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nikkie Traficante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Ranaudo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2024 -

Wally's Nissan of Latham responded

Thank you so much for the fantastic review! We're thrilled to hear that you had a great car shopping experience with our team. We always strive to provide excellent customer service and we'll be sure to let Eric, Nikkie, and Steven know about your kind words! The Team at Wally's Nissan of Latham (518) 278-0766

Helpful
April 01, 2024

The experience we had at your dealership was the best experience I’ve ever had at any dealership! More

by MOEORLES
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nikkie Traficante
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Capelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2024 -

Wally's Nissan of Latham responded

Moeorles, Thank you so much for the amazing review! We're absolutely thrilled to hear that your experience at our dealership was the best you've ever had. That's the kind of feedback we love to receive! We'll be sure to let Nikkie and John know about your kind words! The Team at Wally's Nissan of Latham (518) 278-0766

Helpful 2
March 31, 2024

The service staff at Wally's that we have had the opportunity to work with have been wonderful. We needed a loaner car for the time our Titan was being serviced and they were able to get us one. We More

by Monica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Messier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Gagliardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ram
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Apr 03, 2024 -

Wally's Nissan of Latham responded

Monica, Thank you for sharing your positive experience with our service staff and your insightful suggestions. We're glad to hear you've had pleasant interactions with our team. We always value customer feedback and appreciate you taking the time to share your thoughts about loaner cars and diagnostic fees. While we understand your perspective, dealer policies regarding these matters are often set to balance customer service with operational costs. However, we'll definitely pass your feedback along to management for consideration as we're always looking for ways to improve the customer experience. The Team at Wally's Nissan of Latham (518) 278-0766

Helpful
March 29, 2024

Great service, Ram was amazing, always friendly and very helpful, fixed my recall, thank you! More

by ALEXANDRU.PAPASIMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ram
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Apr 03, 2024 -

Wally's Nissan of Latham responded

Hi Alexandru, Thank you so much for the fantastic review! We're thrilled you had a great experience with Ram and that your recall was fixed efficiently. We appreciate you sharing your positive feedback! The Team at Wally's Nissan of Latham (518) 278-0766

Helpful
March 28, 2024

Attentive staff, quick service, great follow up Fair price , and no problems. Would use again. More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Messier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2024 -

Wally's Nissan of Latham responded

Hi Rob, Thank you so much for the fantastic review! We're thrilled to hear that you had a great experience with our attentive staff, quick service, and fair pricing. We always strive to provide a hassle-free process and we'll be sure to let Eric know about your positive feedback! The Team at Wally's Nissan of Latham (518) 278-0766

Helpful
March 26, 2024

Always helpful and friendly. I've never had problems with them returning my calls or emails. They're always on top of reaching out to me when I'm due for service or my lease is c More

by JESSICA_FONTENOT2002
Recommend Dealer
Yes
Employees Worked With
Jack Albertin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Albertin
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Mar 29, 2024 -

Wally's Nissan of Latham responded

Hi JESSICA_FONTENOT2002, Thank you so much for the fantastic review! We're incredibly happy to hear that you consistently find our team helpful and friendly. We take pride in providing excellent customer service and responsiveness. We'll be sure to let Jack know about your kind words! The Team at Wally's Nissan of Latham (518) 278-0766

Helpful
March 25, 2024

This is a very nice modern service garage. Phil is a nice fellow, responsive to questions. More

by JVANNEST1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Gagliardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 29, 2024 -

Wally's Nissan of Latham responded

Hi JVANNNEST1, Thank you so much for the kind words! We're thrilled you found our facility modern and Phil helpful. We're proud of our team and always strive to provide a welcoming and efficient experience. We'll be sure to let Phil know! The Team at Wally's Nissan of Latham (518) 278-0766

Helpful
March 24, 2024

Fast service and very helpful. Was able to Fit me in last minute and did my recalls More

by SILER1213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name
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Mar 27, 2024 -

Wally's Nissan of Latham responded

Hi SILER1213, Thank you so much for the great feedback! We're thrilled to hear that we were able to squeeze you in for your recalls and provide fast, helpful service. We always strive for efficiency and a positive experience! The Team at Wally's Nissan of Latham (518) 278-0766

Helpful
March 22, 2024

Very easy to schedule the appointment, all staff members were pleasant, appreciate the follow up to ensure we are happy More

by SHARITOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Messier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Gagliardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 27, 2024 -

Wally's Nissan of Latham responded

Hi Sharitom, Thank you so much for the fantastic feedback! We're delighted to hear that you found the entire process – from scheduling to follow-up – easy and pleasant. We'll let Eric, Phil, and Kelly know about your kind words! The Team at Wally's Nissan of Latham (518) 278-0766

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