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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,477 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,477 reviews

October 10, 2022

Great Customer Service from Carlos Perez, he made the purchase very easy and will go above and beyond to help More

by acintron
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Perez, Andy Towns
Oct 10, 2022 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! We are so glad that Carlos could provide you with a smooth, 5-star experience. It is our pleasure to assist you in any way possible. We wish you safe travels and we hope for an opportunity to work with you again in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

October 10, 2022

Thank you Morris Gaines for going beyond the limits to get us this car. We really appreciate you helping us in this tough time. Thank you Morris Gaines! More

by Mar1192
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morris Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2022 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! We are so glad that Morris took great care of you and made your experience with us an all-around success. It is our pleasure to assist you in any way possible. Congratulations on your new vehicle! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

October 10, 2022

I was given extra special care and attention by Service Writer Cody Burt and Service Manager Mark Interlicchia. I am completely satisfied and pleased with their service. More

by Lewis, Realtor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Burt
Oct 11, 2022 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! Providing top-notch service is so important to us, and we are glad that Cody's and Mark's efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

October 10, 2022

Everyone was nothing but a great help I always feel welcome in there I love that place More

by Josephgurgis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark and Austin are just amazing great guys , Austin Schneider
Oct 11, 2022 -

Walter's Mercedes-Benz of Riverside responded

Joseph, Thank you so much for your positive review! We are so glad that our team could consistently provide you with top-notch service. It is our pleasure to assist you in any way possible. We wish you safe travels and we hope that you continue to choose us for all of your future automotive needs! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

October 07, 2022

Excellent service provided by Brandon Monaco. He was extremely nice, explained to me all my options and finished the job in time. More

by steriusimona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Oct 10, 2022 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Brandon this positive review! Offering thorough and efficient service is so important to us, and we are glad that he provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

October 05, 2022

Raul Ayala es un excelente vendedor my atento y amable fue muy influyente en que nos decidiéramos acer la compra de nuestra veiculo gracias ah su profesionalismo y el desempeño de su trabajo. 100% recomen More

by Adii3101
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2022 -

Walter's Mercedes-Benz of Riverside responded

Gracias por tomarse el tiempo para dejarle a Raul esta evaluacion y recomendacion positiva! Nos complace saber que el le haya brindado un servicio de primer nivel. Le deseamos felicidades por su nuevo vehiculo- en parte de todo el equipo! Asegurese de seguirnos en Facebook y Instagram para recibir especiales y actualizaciones. Saludos, Sean Davisson - Gerente General

October 04, 2022

Excellent customer service and the wait was no long. I received my car at the time quoted. More

by Brenda's
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Ramos
Oct 04, 2022 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your 5-star rating! We are happy to hear that our team could provide you with top-notch service throughout your visit. It is our pleasure to serve you. We wish you safe travels and we hope to see you again the next time your vehicle is ready for service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

October 04, 2022

Ashley was great, she really went above and beyond to help us through the process. More

by SIRI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Botello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Towns, Brett Moore
Oct 04, 2022 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave Ashley this wonderful review! We are honored to have had the opportunity to work with you, and we are so glad that she took great care of you. It is our pleasure to assist you in any way possible. We wish you the safest of travels- on behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

October 03, 2022

Cody Burt in the service department was outstanding. He was professional, thorough and performed excellent work on my Mercedes. I’m absolutely impressed with him and the entire Service department at Wal More

by Jmin346
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott (service), Cody Burt
Oct 04, 2022 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your wonderful review! We are so glad that Cody and the team could provide you with the quality service that you deserve. Your satisfaction means so much to us. We wish you safe travels and we hope that you continue to choose us for all of your future automotive needs! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

October 03, 2022

Great service and communication was prompt. JOE loara is always great in communicating with me. More

by Solarisag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2022 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! We are happy to hear that Joseph consistently takes great care of you. It is our pleasure to serve you. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

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