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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,439 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,439 reviews

August 16, 2022

Personal at the dealership was giving me good details in what was recommended for my car to have done to keep it running better More

by hvg1124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your 5-star rating! Offering thorough and efficient service is so important to us, and we are pleased that our team provided you with nothing less. We hope to see you again the next time you are in need of automotive service. Take care! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

August 15, 2022

David Pompa. ASK FOR HIM. We have bought too many cars to count and it was the fastest easiest transaction. Spoke with him before going over to the dealership and More

by HappyGirl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Towns, David Pompa
Aug 16, 2022 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave David this wonderful review! We are so glad that he could provide you with a seamless, 5-star experience! He will be honored to hear of your very kind words. We warmly congratulate you on your new vehicle and we wish you the safest of travels- on behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

August 15, 2022

Brandon Manaco always makes time to address customer concerns and takes time to arrange any transportation that may be needed for the service call. More

by Davidrivera247
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Aug 16, 2022 -

Walter's Mercedes-Benz of Riverside responded

David, Thank you so much for your positive review! We are so glad that Brandon consistently takes great care of you. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

August 14, 2022

Carlos Perez was Beverly helpful and was patient with finding the car we wanted. He was always attentive to the details of the trims and options. It was a pleasure working with him from the start. He More

by jonhong69
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Perez
Aug 15, 2022 -

Walter's Mercedes-Benz of Riverside responded

Jon, Thank you so much for your wonderful review! We greatly appreciate the opportunity to work with you, and we are so glad that Carlos and Beverly took great care of you. It is our pleasure to assist you in any way possible. Wishing you the safest of travels- on behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

August 14, 2022

Walter’s Mercedes is a wonderful dealership. Every employee was friendly, helpful and professional. We worked with Morris Gaines and his associate and they were both fantastic. Morris is warm an More

by Jmin346
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morris Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dyana Mace, Andy Towns, Selvin Pineda
Aug 15, 2022 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your wonderful review! We are so glad that Morris and the team took great care of you! It is an honor to have earned your confidence and loyalty. We warmly congratulate you on your new vehicle- on behalf of the entire team! Please do not hesitate to let us know how we may be of further service to you in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

August 13, 2022

Great customer service! Efficient and kept to their word on options and prices. Salesman Marcos Ramos was very professional and had much integrity. Honest. More

by Elsa_carrillo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcos Ramos
Aug 15, 2022 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your wonderful review! We are happy to hear that Marcos provided you with top-notch service! It is our pleasure to assist you in anyway possible. We wish you safe travels and we hope for an opportunity to work with you again in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

August 13, 2022

Mike Sales is amazing, quick, efficient, kind, and so smart! The dude is a powerhouse! Emil the GSM is awesome! Andy the finance manager is great. All the staff are so friendly and helpful. They made More

by dduong30
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emil, Andy Towns, Mike Sales
Aug 15, 2022 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your excellent review and recommendation! We are honored to have had the opportunity to work with you, and we are so glad that Mike, Emil, and Andy could provide you with a seamless and remarkable experience! It is our pleasure to assist you in any way possible. Wishing you the safest of travels in your new ride- on behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

August 12, 2022

Great Service , I would recommend their service to others. Make you feel important from the moment you walk in the establishment. More

by erniegbbs92507
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Aug 15, 2022 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review and recommendation! We are so glad that our team could make you feel like the valuable customer that you certainly are! It is our pleasure to assist you in any way possible. We wish you safe travels. Please do not hesitate to give us a call if there is ever anything more that we may help you with! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

August 12, 2022

Always a great experience! !! All of the service advisors are thorough and accurate. The services are always completed in a timely manner and having an available loaner is alwa More

by Shanellmarie28
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Walter's Mercedes-Benz of Riverside responded

Shanell, Thank you so much for your excellent review! Offering quality and efficient service is so important to us, and we are pleased that our team consistently provides you with nothing less. It is our pleasure to assist you in any way possible. We wish you safe travels and we hope that you continue to choose us for all of your future automotive needs! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

August 12, 2022

The overall experience, from initial contact with Mark Interliccjia, to keeping me informed of the repairs and cost, was superb. Mark is cordial, professional, and very knowledgeable. Because of his exc More

by eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Walter's Mercedes-Benz of Riverside responded

Eric, Thank you so much for your wonderful review and recommendation! We are delighted that Mark provided you with the quality care that you deserve. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

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