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Walter's Mercedes-Benz of Riverside
Riverside, CA
6,435 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,435 reviews
March 01, 2022
Been coming to this dealership and will not go anywhere else. Always get the best of the best service when I come in. Big thanks to my advisor Joseph for always doing a great job else. Always get the best of the best service when I come in. Big thanks to my advisor Joseph for always doing a great job More
by Alvaros8
Employees Worked With
March 01, 2022
I'm extremely satisfied with my service here. Alex was very helpful and explained everything in full detail. I waited for my service and lounge was comfortable. Alex came to grab me and explained Alex was very helpful and explained everything in full detail. I waited for my service and lounge was comfortable. Alex came to grab me and explained what was done. More
by Jackie Ibarra
Employees Worked With
March 01, 2022
Came in for a few minor issues I was having with my car and Alex was the guy. Very informative. Would come in and see him again. and Alex was the guy. Very informative. Would come in and see him again. More
by Justin walters
Employees Worked With
February 28, 2022
Top notch service here at Walters. Got my car a detail service as well and it came out amazing. Thank you, great job Got my car a detail service as well and it came out amazing. Thank you, great job More
by Jacobskenny
Employees Worked With
February 26, 2022
Excellent services ,David Pompa made it possible for me to get the car that I wanted I got introduce to Jeff the general manager thank you ,Andy and Appolo they all are very professional and very helpful . to get the car that I wanted I got introduce to Jeff the general manager thank you ,Andy and Appolo they all are very professional and very helpful . Wonderful experience . More
by Nissan_kathy
Employees Worked With
Appolo , Andy Towns, David Pompa, Jeff Helton
February 21, 2022
We have been to a lot of dealership over the last few months and Walter's is amazing. The staff was so helpful and patient with us. Omg, our salesperson was the best. There was no pressure from him at al months and Walter's is amazing. The staff was so helpful and patient with us. Omg, our salesperson was the best. There was no pressure from him at all and he let me make up my own mind and was there from start to finish. Keanu Trujillo is an asset to your dealership. A perfect gentleman. Thank you Keanu for your magnificent service and time. More
by gerri
Employees Worked With
Keanu Trujillo *****, Andy Towns
February 19, 2022
Alfonso Hernandez is the worst sales person! Don’t ever go to him. I would give him 0 if website would let me write a review without giving a star. I tried to reach out to a manager but it was t Don’t ever go to him. I would give him 0 if website would let me write a review without giving a star. I tried to reach out to a manager but it was taking them too long to get to the phone. I didn’t get a call back. I guess they don’t care losing a customer so they don’t like giving their best customer service. More
by Jo
Employees Worked With
February 16, 2022
Eddy and Edwin were very helpful I would like to say thank you to them. Great experience! thank you to them. Great experience! More
by mountgreen
Employees Worked With
