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Walter's Mercedes-Benz of Riverside

Riverside, CA

Overview
Employees
Reviews
Vehicles
4.9
6,470 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,470 reviews

January 01, 2022

Coming back to the dealership for a second time the amazing service never changes, Jose and the service team are awesome! More

by Cortez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2022 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! Providing top-notch service is so important to us, and we are so glad that Jose's and the teams efforts could consistently meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

January 01, 2022

My service advisor, Brandon Monaco took really good care of me and my car last week. He will always be my go-to guy to keep me moving. More

by Billkilian1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
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Jan 03, 2022 -

Walter's Mercedes-Benz of Riverside responded

Bill, Thank you for taking the time to leave Brandon this excellent review! We are so glad that he provided you with top-notch service throughout your visit! He will be honored to know how confident you are in his efforts. We look forward to continue providing you and your vehicle with our best care in the years to come! Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

January 01, 2022

I received fast, excellent and professional service from JR Rodriguez, I consider my time very valuable and JR was very fast in providing service for my vehicle and provided all the information I needed to More

by Camoflais
Customer Service
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2022 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your 5-star rating! Providing quality and efficient service is so important to us, and we are pleased that JR's efforts met your satisfaction! It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

January 01, 2022

This was a very clean and professional dealership. I would do business here again. John Shelley was very professional. More

by Devin B.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shelley
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Jan 03, 2022 -

Walter's Mercedes-Benz of Riverside responded

Devin, We are so glad that John provided you with great care and made your experience with us top-notch! It is our pleasure to assist you in any way possible. We thank you for your wonderful review and we hope for an opportunity to work with you again in the future! Take care! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

December 31, 2021

Joseph was such a big help when it came to my car for service. He went out of his way to make sure to give outstanding customer service. Always a pleasure working with him. Great job! More

by haynesnate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2022 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave Joseph this wonderful review! We are so glad that he consistently provides you and your vehicle with great care. It is our pleasure to assist you in any way possible. We wish you safe travels. We hope that you continue to choose us for all of your future automotive needs! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

December 31, 2021

I am very happy with the service that provided by Austin Schneider. I recommended Austin to my family for their next services. He was professional and fixed my car very well. More

by Roksana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
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Jan 03, 2022 -

Walter's Mercedes-Benz of Riverside responded

Thank you for sharing the positive experience you had with Austin! We are so glad that he provided you and your vehicle with great care throughout your visit. He will be honored to have earned your kind recommendation! Please drive safely, and do not hesitate to give us a call if there is ever anything more that he and the team may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

December 30, 2021

Recently went in to for simple fix and was blown away by the amazing staff. My advisor Joseph was so down to earth and had much patience, you really helped me out Thank you so much !! More

by KimberlyP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2022 -

Walter's Mercedes-Benz of Riverside responded

Kimberly, Thank you so much or your wonderful review! We are so glad that Joseph took great care of you throughout your visit. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

December 29, 2021

I am very please with the service every body provided to us , specially Raul Ayala, congratulations, he is an excelente representative of your dealer, wonderful customer service, I definitely will recommen More

by lachucha
Customer Service
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Georgie
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Dec 30, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your wonderful review and recommendation! Raul will be honored to hear of your very kind words and to know that you greatly valued his service. It is our pleasure to assist you in any way possible. We wish you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

December 28, 2021

Mike made me feel very comfortable. He was transparent and wanted more than a sale but a happy customer. I appreciate his time and guidance! More

by RodB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Campbell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Sales
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Dec 28, 2021 -

Walter's Mercedes-Benz of Riverside responded

Rod, Thank you for sharing the positive experience you had with Mike! We are delighted that he provided you with the quality service that you so much deserve! He will be honored to know that you deeply valued his assistance. We wish you the safest of travels. If there is ever anything more that we may help you with, please do not hesitate to give us a call! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

December 28, 2021

Great service all around! I have been here to Walters many times and this by far has been the best place for service, hands down! More

by Jeremy12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 28, 2021 -

Walter's Mercedes-Benz of Riverside responded

Jeremy, Thank you for sharing your 5-star review! Providing top-notch service is so important to us, and we are delighted that our efforts could consistently meet your satisfaction! Please do not hesitate to give us a call if there is ever anything more that we may help you with. Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

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