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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,435 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,435 reviews

October 03, 2021

The customer service at Walter’s Mercedes Benz is fantastic. The entire staff polite, professional and courteous. Michael Ramos and Brandon Monaco kept me informed on the status of my vehicle and f More

by ZLawrence
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Ramos, Brandon Monaco
Oct 04, 2021 -

Walter's Mercedes-Benz of Riverside responded

Providing thorough and efficient service is so important to us, and we are delighted that Brandon, Michael, and the team could consistently meet your satisfaction! It is an honor to have your confidence and loyalty. Thank you so much for your excellent review and recommendation! We wish you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

October 02, 2021

We always check at Walter's MB before buying a used certified vehicle as our first choice. More

by ssroyaltrucking
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dina Backer
Oct 04, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave us this 5-star review! We are honored to know how confident you are in our efforts, and we will certainly continue to provide you with nothing less than the quality service that you so much deserve! It is our pleasure to assist you in any way possible. We wish you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

October 02, 2021

Brandi Fink was amazing. She worked with my wife and I to get into our dream car. She was patient, knowledgeable, outgoing, and professional. She was amazing truly. Andy Towns also did an outstanding job ge More

by dwightstaylor7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Towns, Brandi Fink
Oct 04, 2021 -

Walter's Mercedes-Benz of Riverside responded

Dwight, Thank you so much for your wonderful review! We are honored to have assisted you with your special purchase, and we are so glad that Brandi and Andy provided you with top-notch service and made your experience with us an all-around success! They will be honored to know that you deeply valued their service. We wish you and your wife the warmest congratulations on your new vehicle- on behalf of the entire team! Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

Oct 04, 2021 -

dwightstaylor7 responded

Thank you Sean, what a great team you have!

October 01, 2021

Always get what I need very fast and in very professional way David Greene was very helpful and informative More

by Neonatemd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Oct 01, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving David this positive review! We are so glad that and the team consistently provide you and your vehicle withe exceptional care. It is our pleasure to serve you. Please drive safely, and do not hesitate to let us know how we may be of further service to you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

October 01, 2021

Brandon informed me of every step that would be performed in my B3 level service inspection. He accurately went over the past maintenance and repairs done on my vehicle, and I advised him of the More

by cynthiafowler2876
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Oct 01, 2021 -

cynthiafowler2876 responded

Walter Mercedes Benz of Riverside was a friendly, clean, comfortable environment with a delicious selection of my favorite beverage; coffee, and healthy grain snacks. I was able to relax, listen to music on my iPhone, and watch television, while I waited for my required B3 scheduled service inspection to be completed on my C class Mercedes vehicle. 😊

Oct 01, 2021 -

cynthiafowler2876 responded

Walter Mercedes Benz of Riverside was a friendly, clean, comfortable environment with a delicious selection of my favorite beverage; coffee, and healthy grain snacks. I was able to relax, listen to music on my iPhone, and watch television, while I waited for my required B3 scheduled service inspection to be completed on my C class Mercedes vehicle. 😊

Oct 01, 2021 -

Walter's Mercedes-Benz of Riverside responded

Cynthia, We greatly appreciate you taking the time to leave us this wonderful review! Providing thorough and efficient service is always our goal, and we are thrilled that Brandon's efforts met your satisfaction! It is our pleasure to serve you and your automotive needs in any way possible. We hope to see you again when the time comes for your vehicle's next service. We wish you the safest of travels- on behalf of Brandon and the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

Oct 01, 2021 -

cynthiafowler2876 responded

You are very welcome, and you have my admiration and respect as a valued customer. I am looking forward to continuing our business relationship in the future; regards…😊

October 01, 2021

Morris Gaines is the best at Walter's. I can't speak any higher of him! More

by aareta
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morris Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Georgie
Oct 04, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Morris this 5-star review! We are delighted that he provided you with the quality service that you so much deserve! It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again in the future! Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

October 01, 2021

Great service all around! I appreciate the team here at Walters for going above and beyond. I feel like they really care for their customers and I love that. Advisor Joseph was extremely helpful when it ca More

by Rivera9990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! Your safety and satisfaction are our utmost priorities, and we are so glad that Joseph could put you at ease and get your automotive needs taken care of. It is our pleasure to serve you. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

October 01, 2021

Took my car for service . Alex assisted me I was happy with my service and time it took to get my car back More

by Cabrermanuel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Alex this 5-star review! Providing quality and efficient service is always our goal, and we are delighted that his efforts met your satisfaction. It is our pleasure to serve you, and we hope that you continue to choose us for all of your future automotive needs. Take care! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

October 01, 2021

Water bins in the Sadies is always a class that everyone there is very receptive to your needs my only problem is I was never told or given a chance to purchase a service contract thank you More

by Fdw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
October 01, 2021

This dealership had the perfect car for me and my family. Special shoutout to Tony Wasif for being very helpful with our decision. Will make sure to contact him again the next time we purchase a Mercedes Ben More

by PMrlao
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Wasif
Oct 01, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave Tony this 5-star review! We are so glad that he provided you and your family with exceptional care throughout your visit. It is our pleasure to assist you in any way possible. We wish you congratulations on your new vehicle- on behalf of Tony and the entire team! We look forward to an opportunity to work with you again in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

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