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Walter's Mercedes-Benz of Riverside

Riverside, CA

Overview
Employees
Reviews
Vehicles
4.9
6,437 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,437 reviews

October 01, 2021

Morris Gaines is the best at Walter's. I can't speak any higher of him! More

by aareta
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morris Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Georgie
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Oct 04, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Morris this 5-star review! We are delighted that he provided you with the quality service that you so much deserve! It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again in the future! Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

October 01, 2021

Great service all around! I appreciate the team here at Walters for going above and beyond. I feel like they really care for their customers and I love that. Advisor Joseph was extremely helpful when it ca More

by Rivera9990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! Your safety and satisfaction are our utmost priorities, and we are so glad that Joseph could put you at ease and get your automotive needs taken care of. It is our pleasure to serve you. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

October 01, 2021

I know there is other options to take my car for service and repairs, but i just wanted to say the reason I come to Walter's Mercedes-Benz in Riverside, is because they have a first class service advisor, h More

by Mickey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2021 -

Walter's Mercedes-Benz of Riverside responded

We greatly appreciate you taking the time to leave JR this amazing review! We are so glad that he consistently provides you with the quality service that you so much deserve. He will be honored to know of your very kind words and how confident you are in his efforts. We hope to continue serving you and your automotive needs for many years to come! Take care! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

October 01, 2021

I had received excellent customer service upon my I had received excellent customer service upon my arrival . He was professional and keep me update on status of my car More

by Yesseniaalatorre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2021 -

Walter's Mercedes-Benz of Riverside responded

Yessenia, Thank you so much for your wonderful review! Providing thorough and efficient service is always our goal, and we are so glad that our efforts met your satisfaction. It is our pleasure to assist you in any way possible. We wish you safe travels, and we hope to see you again the next time you are in need of automotive service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

September 30, 2021

Very helpful! Got back to me quickly to give me the updates on my car. More

by KRS5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
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Oct 01, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your wonderful review! We are so glad that our team could provide you and your vehicle with great care throughout your visit! Providing thorough and efficient service is so important to us. We hope to see you again the next time you are in need of automotive service. Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

September 30, 2021

Wonderful customer service! David Grene is an excellent, Wonderful customer service! David Grene is an excellent, knowledgeable and confident person ! He constantly provides an excellent service. Thank you More

by Olga Torres
Customer Service
Recommend Dealer
Yes
Employees Worked With
David Greene
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Oct 01, 2021 -

Walter's Mercedes-Benz of Riverside responded

Olga, Thank you for leaving David this wonderful review! We are so glad that he consistently provides you with the quality service that you so much deserve! He will be honored to know of your very kind words. We wish you safe travels, and we hope that you continue to choose us for all of your future automotive needs! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

September 30, 2021

I went in for service b and detailing of my suv and had a great great experience Thank you David G. !!! More

by gaam137
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Report | Print
Oct 01, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your 5-star review! We are so glad that David provided you with a top-notch experience! It is our pleasure to serve you and your automotive needs in any way possible. We wish you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

September 30, 2021

I’ve been coming here for years and the service team is always great every time. My advisor was real helpful and always a pleasure to work with Joseph. Thanks again! More

by Johnny_42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2021 -

Walter's Mercedes-Benz of Riverside responded

Johnny, Thank you for taking the time to leave us this wonderful review! We are honored that you continue to confide in us with your automotive needs, and we are so glad that Joseph consistently provides you with great care throughout your visit. Please drive safely, and do not hesitate to let us know how Joseph and the team may be of further service to you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

September 29, 2021

Great dealer, good people, great service, thinking getting your next mercede, Walter mercede is the place. More

by Michaelp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Report | Print
Sep 29, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! It is an honor to have your confidence, and we are so glad that we could provide you with the quality service that you so much deserve. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

September 29, 2021

Cody Burt was very helpful professional thank you Cody he did a great job explaining everything I replace my front tires too. More

by Momontherun2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Report | Print
Sep 29, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your 5-star review! We are so glad that Cody got your automotive needs efficiently taken care of. Your safety and satisfaction are our utmost priorities. Please drive safely, and do not hesitate to let us know if we may ever be of further service to you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

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