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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,439 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,439 reviews

September 28, 2021

I had a great experience at Walter’s Mercedes. Dina Backer helped me to find the car that I wanted and Eddy Elsayed offered me the best numbers as much as he could. highly recommend this dealership. More

by HoddaMo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dina Backer
Sep 29, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your wonderful review and recommendation! We are thrilled that Dina and Eddy could get you into your perfect vehicle- while providing you with a top-notch experience! It is our pleasure to assist you in any way possible. We wish you the warmest congratulations on your new vehicle- on behalf of the entire team! Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

September 27, 2021

Found it to be #1 in my book the service the people that work there Brandon Monaco is my service manager he's #1. For me always there when I need him and let's me know what and how much everytime. More

by Willwhite594
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Sep 28, 2021 -

Walter's Mercedes-Benz of Riverside responded

Will, Thank you for taking the time to leave us this excellent review! We are so glad that we could consistently provide you with the quality service that you so much deserve. Brandon will be honored to know that you greatly value his service! We hope to continue serving you and your automotive needs for many years to come. Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

September 27, 2021

I was very satisfied with the service done on my car. Also, Austin was very professional and took great care of explaining everything that was needed. More

by Monalisaal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Sep 28, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your positive review! Providing thorough and efficient service is always our goal, and we are delighted that Austin's efforts met your satisfaction. It is our pleasure to serve you, and we hope that you continue to choose us for all of your future automotive needs. Take care! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

September 27, 2021

Excellent service & professional staff.Service Advisor Excellent service & professional staff. Service Advisor Cody Burt very professional & explains service details thoroughly. Would recommend Walter’s M More

by Sharon.Stillwell36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Sep 28, 2021 -

Walter's Mercedes-Benz of Riverside responded

Sharon, Thank you so much for your 5-tar review and recommendation! Providing thorough and efficient service is always our goal, and we are pleased that Cody's efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. We wish you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

September 25, 2021

Andrew was just absolutely great in making the process of purchasing a new vehicle very simple and easy. Andrew is very knowledgeable and his communication skills leave you feeling that everything was cover More

by robinson4214
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Wagner
Sep 27, 2021 -

Walter's Mercedes-Benz of Riverside responded

Robinson, Thank you so much for leaving Andrew and Justin this wonderful review! Providing top-notch service is always our goal, and we are delighted that their efforts could met your satisfaction. It is an honor to have your confidence and loyalty! We wish you congratulations on your new vehicle- on behalf of the entire team! We look forward to providing you with our best care in the years to come! Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

September 25, 2021

Wonderful Experience… Exceeded my every expectation. Wouldn’t think of buying a vehicle anywhere else. More

by Jpod
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Wagner
Sep 27, 2021 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your new vehicle! We are honored to have had the opportunity to work with you, and we are thrilled that our team could provide you with the 5-star experience that you so much deserve! It is our pleasure to assist you in any way possible. Thank you so much for your wonderful review! We wish you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

September 24, 2021

Very nice dealership. Icekk was a great salesman very knowledgeable about the vehicles showed me my options an what I was looking for. Finance was made easy was out of there in a timely manner More

by lisemarie4622
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Georgie, Icekk Ortiz
Sep 27, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your 5-star review! We greatly appreciate the opportunity to work with you, and we are so glad that Icekk and the team could provide you with a top-notch experience! Congratulations on your new vehicle! Please drive safely, and do not hesitate to let us know if we may ever be of further assistance to you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

September 23, 2021

Austin Schneider at Walters Riverside Mercedes Benz is the best advisor I’ve met. Keep me updated throughout the process, fast and attentive service. Having some trouble with my Merc but everything went s More

by nghipbui2689
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Sep 23, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Austin this positive review! Providing quality and efficient service is always our goal, and we are delighted that his efforts met your satisfaction! It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to let us know if we may ever be of further service to you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

September 21, 2021

David was knowledgeable, courteous and very professional in his demeanor. He brought to my attention an issue that could be problematic in the near term and handled it promptly. More

by n_durrani
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Greene
Sep 21, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave David this excellent review! We are so glad that David got your automotive needs swiftly resolved. Your safety and satisfaction are our utmost priorities. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

September 21, 2021

I took my car in for service an David Green took care of me very good. I asked them to check where the water smell was coming from, but they told me it was something else. The water smell is still there an More

by jefferyluckeysr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Usary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toni Hajj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Greene, Andy Towns, Michael Georgie
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